About Sullivan Park Care Center
Sullivan Park Care Center, located in SPOKANE, WA, is a for-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose Sullivan Park Care Center
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.73 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the PACS GROUP network. This chain operates 279 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Sullivan Park Care Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 160 | Mar 06, 2025 |
| Weighted Average | 178 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 22.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 17.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 0.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.6% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 4.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 0.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.8% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.2% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 3.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.9% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 5.8% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 11.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.1% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 89.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.1% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 16.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 13.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 8 complaints
- 2024: 18 complaints
- 2025: 12 complaints
- Total: 38 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 11, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Apr 11, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Apr 11, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| Apr 11, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Apr 11, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Apr 11, 2025 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| Apr 11, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Apr 11, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Apr 11, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Apr 11, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 11, 2025 | Provide care or services that was trauma informed and/or culturally competent. |
| Mar 14, 2025 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| Dec 01, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Oct 31, 2024 | Provide safe, appropriate pain management for a resident who requires such services. |
| Oct 29, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Oct 29, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Oct 29, 2024 | Respond appropriately to all alleged violations. |
| Oct 29, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Oct 29, 2024 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Oct 29, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Oct 29, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Oct 29, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 29, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Oct 29, 2024 | Ensure that residents are free from significant medication errors. |
| Oct 29, 2024 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. |
| Oct 29, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 29, 2024 | Provide and implement an infection prevention and control program. |
| Mar 21, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Mar 21, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 21, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Nov 21, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 21, 2023 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| Nov 21, 2023 | Ensure that residents are free from significant medication errors. |
| Nov 13, 2023 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Nov 13, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 13, 2023 | Respond appropriately to all alleged violations. |
| Nov 13, 2023 | Provide and implement an infection prevention and control program. |
| Sep 15, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
Nearby Hospitals
DEACONESS MEDICAL CENTER
SPOKANE, WA
PROV SACRED HRT MED CTR & CHILDS HOSP.
SPOKANE, WA
PROVIDENCE HOLY FAMILY HOSPITAL
SPOKANE, WA
KOOTENAI HEALTH
COEUR D'ALENE, ID
SPOKANE VA MEDICAL CENTER
SPOKANE, WA
MULTICARE VALLEY HOSPITAL
SPOKANE VALLEY, WA
NORTHWEST SPECIALTY HOSPITAL
POST FALLS, ID
SHRINERS HOSPITAL FOR CHILDREN
SPOKANE, WA
EASTERN STATE HOSPITAL
MEDICAL LAKE, WA
INLAND NORTHWEST BEHAVIORAL HEALTH
SPOKANE, WA
Owner & Operator Information
Business Entity
SULLIVAN SNF HEALTHCARE LLC
Ownership Structure
Management & Direction
- FREDERICK APT OPERATIONAL/MANAGERIAL CONTROL
- MELISSA DOWNING OPERATIONAL/MANAGERIAL CONTROL
- JOSHUA JERGENSEN OPERATIONAL/MANAGERIAL CONTROL
- JOHN MITCHELL OPERATIONAL/MANAGERIAL CONTROL
- JULIE MORAN OPERATIONAL/MANAGERIAL CONTROL
- JULIE MORAN ADP OF THE SNF
- PROVIDENCE ADMINISTRATIVE CONSULTING SERVICES INC ADP OF THE SNF
- JAMES ROBINSON OPERATIONAL/MANAGERIAL CONTROL
- JAMES ROBINSON ADP OF THE SNF
- SPOKANE 14820 EAST REALTY LLC ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Life Care Center of Post Falls | N/A | 5 |
| Advanced Health Care of Coeur D'alene | N/A | 5 |
| Touchmark On South Hill Nursing | N/A | 4 |
| Regency at Northpointe | N/A | 5 |
| Lakeland Village Nursing Facility | N/A | 4 |
| Spokane Veterans Home | N/A | 5 |
| South Hill Rehabilitation and Care Center | N/A | 5 |
| Sunshine Health and Rehab | N/A | 4 |
| Lakeside Rehabilitation and Care Center | N/A | 1 |
| Ironwood Rehabilitation and Care Center | N/A | 1 |
Related Analysis
Best Nursing Homes in SPOKANE, WA
Compare Sullivan Park Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Sullivan Park Care Center directly at 5099221644. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.