About Columbia Crest Center
Columbia Crest Center, located in MOSES LAKE, WA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Columbia Crest Center
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.74 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the GENESIS HEALTHCARE network. This chain operates 187 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Columbia Crest Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 108 | Jan 09, 2026 |
| Weighted Average | 215 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 15.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 15.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.6% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 8.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 5.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.6% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.1% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 14.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.4% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 92.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 11.8% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 7.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.1% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 94.1% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.9% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 31.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 5.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 4 complaints
- 2025: 5 complaints
- 2026: 4 complaints
- Total: 13 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 14, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 14, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Feb 14, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jan 31, 2026 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Dec 08, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 08, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jun 28, 2025 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Jun 28, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 02, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 03, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Dec 03, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 03, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Apr 09, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
Nearby Hospitals
SAMARITAN HOSPITAL
MOSES LAKE, WA
COLUMBIA BASIN HOSPITAL
EPHRATA, WA
OTHELLO COMMUNITY HOSPITAL
OTHELLO, WA
Owner & Operator Information
Business Entity
SUNBRIDGE HEALTHCARE LLC
Ownership Structure
- FC GEN OPERATIONS INVESTMENT LLC Indirect
- GEN OPERATIONS I LLC Indirect
- GEN OPERATIONS II LLC Indirect
- GENESIS HEALTHCARE INC Indirect
- GENESIS HEALTHCARE LLC Indirect
- GENESIS HOLDINGS LLC Direct: 100%
- SUN HEALTHCARE GROUP INC. Indirect
- ARNOLD WHITMAN Indirect
Management & Direction
- MICHAEL BERG CORPORATE OFFICER
- LAURA BRIDGEFORD CORPORATE OFFICER
- AVI MENDELSON CORPORATE OFFICER
- MARY NICKEL OPERATIONAL/MANAGERIAL CONTROL
- MARY NICKEL ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Columbia Basin Hospital | N/A | 3 |
| Mckay Healthcare and Rehab Ctr | N/A | 4 |
| Othello Post Acute | N/A | 3 |
| Lake Ridge Center | N/A | 2 |
| Columbia Crest Center | N/A | 2 |
Related Analysis
Best Nursing Homes in MOSES LAKE, WA
Compare Columbia Crest Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Columbia Crest Center directly at 5097656788. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.