Aurora Valley Care

SPOKANE, WA • CMS Certification: 505114

  • Date Updated: May 01, 2026
  • Overall Rating: 2 Stars
  • Address: 414 S UNIVERSITY RD, SPOKANE WA 99206
  • Phone: 5099244650

About Aurora Valley Care

Aurora Valley Care, located in SPOKANE, WA, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose Aurora Valley Care

  • More Nursing Time: Staff spends 4.10 hours per resident daily (National Avg: 3.87).

Key Performance Indicators

  • CMS Overall Rating 2 Stars
  • Nursing Hours 4.10 hrs
  • Safety Record Clean

Chain Affiliations & Network

This facility is part of the CALDERA CARE network. This chain operates 8 facilities.

Chain Performance Overview

Inspection
2.4
Staffing
3.0
Quality
3.9

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Mixed Staffing Levels

Aurora Valley Care provides less care hours than the state average and more than the national average.

Registered Nurses (RN)

0.69 hrs/day
State: 0.91 US: 0.68
Case Mix Adj: 0.64
Quality Adj: 0.74

Licensed Practical Nurses

1.67 hrs/day
State: 1.70 US: 1.54
Case Mix Adj: 0.80
Quality Adj: 1.03

Certified Assistants

2.43 hrs/day
State: 2.68 US: 2.33
Case Mix Adj: 2.18
Quality Adj: 2.58

CMS Quality Ratings

Category Rating Stars
Overall Rating 2
Health Inspection 1
Quality Measures 5
Staffing 4

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 232 Sep 15, 2025
Weighted Average 244 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) 20.1%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) 11.4%
Number of hospitalizations per 1000 long-stay resident days (QM551) N/A
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) N/A

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401) 11.0%
Percentage of long-stay residents who lose too much weight (QM404) 6.7%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406) 1.3%
Percentage of long-stay residents with a urinary tract infection (QM407) 3.5%
Percentage of long-stay residents who have depressive symptoms (QM408) 5.1%
Percentage of long-stay residents who were physically restrained (QM409) 0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410) 0.8%
Percentage of long-stay residents assessed and appropriately given the p... (QM415) 99.6%
Percentage of short-stay residents assessed and appropriately given the... (QM430) 88.9%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434) 0.9%
Percentage of long-stay residents whose ability to walk independently wo... (QM451) 13.1%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) 7.5%
Percentage of long-stay residents assessed and appropriately given the s... (QM454) 100.0%
Percentage of short-stay residents who were assessed and appropriately g... (QM472) 79.0%
Percentage of long-stay residents with pressure ulcers (QM479) 7.3%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) 26.1%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481) 22.4%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2023: 6 complaints
  • 2024: 17 complaints
  • 2025: 9 complaints
  • Total: 32 complaints on record

Recent Complaints (Since Jan 2023)

Date Description
Oct 15, 2025 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Oct 15, 2025 Provide care and assistance to perform activities of daily living for any resident who is unable.
Apr 02, 2025 Provide care and assistance to perform activities of daily living for any resident who is unable.
Mar 19, 2025 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Mar 19, 2025 Provide or obtain dental services for each resident.
Mar 19, 2025 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jan 15, 2025 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jan 15, 2025 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 15, 2025 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 22, 2024 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Nov 22, 2024 Provide and implement an infection prevention and control program.
Oct 09, 2024 Plan the resident's discharge to meet the resident's goals and needs.
Oct 09, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 09, 2024 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Jul 24, 2024 Plan the resident's discharge to meet the resident's goals and needs.
Jul 05, 2024 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Jul 05, 2024 Provide care or services that was trauma informed and/or culturally competent.
Jul 05, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 05, 2024 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 24, 2024 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
May 24, 2024 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 10, 2024 Provide safe, appropriate dialysis care/services for a resident who requires such services.
Apr 10, 2024 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Mar 06, 2024 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Mar 05, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 31, 2024 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Nov 08, 2023 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 04, 2023 Provide safe, appropriate pain management for a resident who requires such services.
Aug 02, 2023 Respond appropriately to all alleged violations.
Aug 02, 2023 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Aug 02, 2023 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jul 03, 2023 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Owner & Operator Information

Business Entity

AURORA VALLEY CARE LLC

Ownership Structure

Management & Direction

Associated Doctors

No associated doctor information available.

Related Analysis

Best Nursing Homes in SPOKANE, WA

Compare Aurora Valley Care to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

Aurora Valley Care has a 2-star CMS overall rating out of 5, which indicates care quality that may need improvement. The nursing staff spends 4.10 hours per resident daily, compared to the national average of 3.87 hours.

Aurora Valley Care is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 124 certified beds.

Aurora Valley Care accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact Aurora Valley Care directly at 5099244650. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting Aurora Valley Care, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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