About Norton Community Hospital Snf Unit
Norton Community Hospital Snf Unit, located in NORTON, VA, is a non-profit organization that accepts Medicare and Medicaid. It is located within a hospital setting.
Why Families Choose Norton Community Hospital Snf Unit
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- More Nursing Time: Staff spends 8.21 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 8.21 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Norton Community Hospital Snf Unit provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 4 |
|
| Quality Measures | 4 |
|
| Staffing | 5 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 40 | Feb 12, 2026 |
| Weighted Average | 41 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 34.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 10.6% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | N/A |
| Percentage of long-stay residents who lose too much weight (QM404) | N/A |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | N/A |
| Percentage of long-stay residents with a urinary tract infection (QM407) | N/A |
| Percentage of long-stay residents who have depressive symptoms (QM408) | N/A |
| Percentage of long-stay residents who were physically restrained (QM409) | N/A |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | N/A |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | N/A |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 91.8% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | N/A |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | N/A |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | N/A |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 85.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | N/A |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | N/A |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | N/A |
Complaints & Deficiencies
No Complaints on Record
This facility has no complaints filed in our database, which suggests good resident satisfaction and quality care.
Nearby Hospitals
WELLMONT BRISTOL REGIONAL MEDICAL CENTER
BRISTOL, TN
WHITESBURG ARH HOSPITAL
WHITESBURG, KY
LONESOME PINE HOSPITAL
BIG STONE GAP, VA
DICKENSON COMMUNITY HOSPITAL
CLINTWOOD, VA
LEE COUNTY COMMUNITY HOSPITAL
PENNINGTON GAP, VA
Owner & Operator Information
Management & Direction
- BALLAD HEALTH ADP OF THE SNF
- JULIE BENNETT CORPORATE DIRECTOR
- JULIE BENNETT CORPORATE OFFICER
- BUFORD DEATON CORPORATE DIRECTOR
- BUFORD DEATON CORPORATE OFFICER
- MARVIN EICHORN CORPORATE OFFICER
- MARVIN EICHORN CORPORATE DIRECTOR
- SHANE HILTON CORPORATE DIRECTOR
- SHANE HILTON CORPORATE OFFICER
- ALAN LEVINE CORPORATE DIRECTOR
- ALAN LEVINE CORPORATE OFFICER
- BRIAN NEWBERRY OPERATIONAL/MANAGERIAL CONTROL
- BRIAN NEWBERRY ADP OF THE SNF
- SHANNON SHOWALTER OPERATIONAL/MANAGERIAL CONTROL
- SHANNON SHOWALTER ADP OF THE SNF
- WELLMONT HEALTH SYSTEM ADP OF THE SNF
- GREGORY WILGOCKI CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Lee Health and Rehab Center | N/A | 5 |
| Nova Health and Rehab | N/A | 5 |
| Letcher Manor | N/A | 3 |
| Heritage Hall Wise | N/A | 4 |
| Ridgecrest Manor Nursing and Rehabilitation | N/A | 4 |
| Nhc Healthcare, Bristol | N/A | 5 |
| Heritage Hall Clintwood | N/A | 4 |
| Norton Community Hospital Snf Unit | N/A | 5 |
| Heritage Hall Big Stone Gap | N/A | 3 |
| Tri Cities Rehabilitation and Healthcare Center | N/A | 2 |
Related Analysis
Best Nursing Homes in NORTON, VA
Compare Norton Community Hospital Snf Unit to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Norton Community Hospital Snf Unit directly at 2766799100. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.