About Ashland Nursing and Rehabilitation
Ashland Nursing And Rehabilitation, located in ASHLAND, VA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Ashland Nursing and Rehabilitation
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.31 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the AVARDIS HEALTH network. This chain operates 38 facilities.
Chain Performance Overview
Inspection
2.0
Staffing
2.4
Quality
3.3
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Ashland Nursing and Rehabilitation provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
0.38
hrs/day
State: 0.67
US: 0.68
Case Mix Adj:
0.56
Quality Adj:
0.46
Licensed Practical Nurses
1.32
hrs/day
State: 1.66
US: 1.54
Case Mix Adj:
0.71
Quality Adj:
1.13
Certified Assistants
1.99
hrs/day
State: 2.09
US: 2.33
Case Mix Adj:
1.92
Quality Adj:
2.40
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 3 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 1233 | Feb 09, 2024 |
| Weighted Average | 975 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 20.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 5.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 27.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 9.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.3% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.2% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 69.5% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 44.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 6.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 26.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 20.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 93.7% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 53.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 7.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 24.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | N/A |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 16 complaints
- 2024: 38 complaints
- 2025: 37 complaints
- 2026: 6 complaints
- Total: 97 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 29, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Apr 29, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Apr 29, 2026 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Apr 02, 2026 | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| Mar 18, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Mar 18, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 17, 2025 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. |
| Nov 17, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Nov 17, 2025 | Provide activities to meet all resident's needs. |
| Nov 17, 2025 | Ensure the activities program is directed by a qualified professional. |
| Nov 17, 2025 | Provide appropriate foot care. |
| Nov 17, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 17, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Nov 17, 2025 | Observe each nurse aide's job performance and give regular training. |
| Nov 17, 2025 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| Nov 17, 2025 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| Nov 17, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Nov 17, 2025 | Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| Nov 17, 2025 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. |
| Nov 17, 2025 | Provide training in compliance and ethics. |
| Nov 17, 2025 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. |
| Nov 17, 2025 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
| Nov 17, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Nov 17, 2025 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| Nov 17, 2025 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| Nov 17, 2025 | Provide and implement an infection prevention and control program. |
| Nov 17, 2025 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. |
| Nov 17, 2025 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. |
| Nov 17, 2025 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| Nov 17, 2025 | Conduct mandatory training, for all staff, on the facility?s Quality Assurance and Performance Improvement Program. |
| Nov 17, 2025 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. |
| Nov 17, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Nov 17, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Nov 17, 2025 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. |
| Nov 17, 2025 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Nov 17, 2025 | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| Nov 17, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Nov 17, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Nov 17, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Nov 17, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Nov 17, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 17, 2025 | Respond appropriately to all alleged violations. |
| Nov 17, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. |
| May 07, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| May 07, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 07, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| May 07, 2024 | Establish staff and initial training requirements. |
| May 07, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| May 07, 2024 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| May 07, 2024 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| May 07, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| May 07, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| May 07, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 07, 2024 | Establish staff and initial training requirements. |
| May 07, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| May 07, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| May 07, 2024 | Observe each nurse aide's job performance and give regular training. |
| Apr 11, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Apr 11, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Apr 11, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Apr 11, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Apr 11, 2024 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| Apr 11, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Apr 11, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Apr 11, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Apr 11, 2024 | Provide activities to meet all resident's needs. |
| Apr 11, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Apr 11, 2024 | Provide appropriate foot care. |
| Apr 11, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 11, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Apr 11, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Apr 11, 2024 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Apr 11, 2024 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| Apr 11, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| Apr 11, 2024 | Ensure that residents are free from significant medication errors. |
| Apr 11, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Apr 11, 2024 | Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| Apr 11, 2024 | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| Apr 11, 2024 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. |
| Apr 11, 2024 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. |
| Apr 11, 2024 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Dec 19, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Dec 19, 2023 | Ensure each resident?s drug regimen must be free from unnecessary drugs. |
| Dec 19, 2023 | Provide and implement an infection prevention and control program. |
| Oct 17, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 17, 2023 | Provide and implement an infection prevention and control program. |
| Oct 17, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 17, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Oct 17, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 17, 2023 | Provide enough food/fluids to maintain a resident's health. |
| Oct 17, 2023 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Oct 17, 2023 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| Oct 17, 2023 | Ensure that residents are free from significant medication errors. |
| Oct 17, 2023 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. |
| Oct 17, 2023 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Oct 17, 2023 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Oct 17, 2023 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.
Nearby Hospitals
BON SECOURS ST FRANCIS MEDICAL CENTER
MIDLOTHIAN, VA
3
MEDICAL COLLEGE OF VIRGINIA HOSPITALS
RICHMOND, VA
4
BON SECOURS MEMORIAL REGIONAL MEDICAL CENTER
MECHANICSVILLE, VA
4
CJW MEDICAL CENTER
RICHMOND, VA
4
HENRICO DOCTORS' HOSPITAL
RICHMOND, VA
4
BON SECOURS ST MARYS HOSPITAL
RICHMOND, VA
5
RICHMOND VA MEDICAL CENTER
RICHMOND, VA
5
BON SECOURS RICHMOND COMMUNITY HOSPITAL
RICHMOND, VA
N/A
Owner & Operator Information
Business Entity
906 THOMPSON STREET OPCO LLC
Ownership Structure
- ASHLAND PARENTCO LLC Direct: 100%
- NTS HOLDCO LLC Indirect
- VAOP HOLDCO LLC Indirect
Management & Direction
- KAREN BRANDT OPERATIONAL/MANAGERIAL CONTROL
- KAREN BRANDT ADP OF THE SNF
- TIFFANY HOBACK MANAGING CONTROL - GOVERNING BODY
- TIFFANY HOBACK OPERATIONAL/MANAGERIAL CONTROL
- TIFFANY HOBACK ADP OF THE SNF
- TEQUILLA JONES ADP OF THE SNF
- TEQUILLA JONES OPERATIONAL/MANAGERIAL CONTROL
- SHALANDREA MCCAIN ADP OF THE SNF
- SHALANDREA MCCAIN OPERATIONAL/MANAGERIAL CONTROL
- DANIEL MORGAN ADP OF THE SNF
- DANIEL MORGAN MANAGING CONTROL - GOVERNING BODY
- DANIEL MORGAN OPERATIONAL/MANAGERIAL CONTROL
- OHI ASSETS (VA) ASHLAND LLC ADP OF THE SNF
- MOHAMMAD SIDDIQUI OPERATIONAL/MANAGERIAL CONTROL
- MOHAMMAD SIDDIQUI ADP OF THE SNF
- SNF MGR LLC ADP OF THE SNF
- SNF MGR LLC OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
No associated doctor information available.
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Vcu Health Children's Services at Brook Road | N/A | 5 |
| Covenant Woods Nursing Home | N/A | 3 |
| Westminster-Canterbury of Richmond | N/A | 5 |
| The Haven at Brandermill Woods | N/A | 5 |
| Our Lady of Hope Health Center | N/A | 4 |
| Shalom Gardens Health and Rehabilitation | N/A | 4 |
| Lakewood Manor | N/A | 3 |
| The Virginia Home | N/A | 3 |
| August Healthcare at Richmond | N/A | 3 |
| Chelsea Rehabilitation and Healthcare Center | N/A | 3 |
Related Analysis
Best Nursing Homes in ASHLAND, VA
Compare Ashland Nursing and Rehabilitation to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
Ashland Nursing and Rehabilitation has a 1-star CMS overall rating out of 5, which indicates
care quality that may need improvement.
The nursing staff spends 3.31 hours per resident daily, compared to the national average of 3.87 hours.
Ashland Nursing and Rehabilitation is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
Ashland Nursing and Rehabilitation accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Ashland Nursing and Rehabilitation directly at 8047983291. Their admissions team can help determine coverage and out-of-pocket expenses.
When visiting Ashland Nursing and Rehabilitation, pay attention to these important factors:
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.