About Forest Hill Health and Rehabilitation
Forest Hill Health And Rehabilitation, located in RICHMOND, VA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Forest Hill Health and Rehabilitation
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.04 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the HILL VALLEY HEALTHCARE network. This chain operates 44 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Forest Hill Health and Rehabilitation provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 1 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 288 | Feb 05, 2025 |
| Weighted Average | 357 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 8.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 0.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 7.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 33.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 84.1% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 50.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.6% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 13.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 20.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 95.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 28.1% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 28.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | N/A |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 16 complaints
- 2025: 23 complaints
- Total: 39 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| May 26, 2025 | Provide and implement an infection prevention and control program. |
| May 26, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| May 26, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| May 26, 2025 | Honor the resident's right to manage his or her financial affairs. |
| May 26, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Mar 20, 2025 | Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials. |
| Mar 20, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Mar 20, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Mar 20, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| Mar 20, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Mar 20, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Mar 20, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 20, 2025 | Respond appropriately to all alleged violations. |
| Mar 20, 2025 | Ensure each resident receives an accurate assessment. |
| Mar 20, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Mar 20, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Mar 20, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Mar 20, 2025 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Mar 20, 2025 | Provide bedrooms that don't allow residents to see each other when privacy is needed. |
| Mar 20, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Mar 20, 2025 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
| Mar 20, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 20, 2025 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| May 10, 2024 | Honor each resident's preferences, choices, values and beliefs. |
| May 10, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| May 10, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| May 10, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| May 10, 2024 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| May 10, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| May 10, 2024 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. |
| May 10, 2024 | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. |
| May 10, 2024 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| May 10, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| May 10, 2024 | Prepare residents for a safe transfer or discharge from the nursing home. |
| May 10, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| May 10, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| May 10, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| May 10, 2024 | Plan the resident's discharge to meet the resident's goals and needs. |
| May 10, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
Nearby Hospitals
BON SECOURS SOUTHSIDE MEDICAL CENTER
PETERSBURG, VA
JOHN RANDOLPH MEDICAL CENTER
HOPEWELL, VA
BON SECOURS ST FRANCIS MEDICAL CENTER
MIDLOTHIAN, VA
MEDICAL COLLEGE OF VIRGINIA HOSPITALS
RICHMOND, VA
BON SECOURS MEMORIAL REGIONAL MEDICAL CENTER
MECHANICSVILLE, VA
CJW MEDICAL CENTER
RICHMOND, VA
HENRICO DOCTORS' HOSPITAL
RICHMOND, VA
BON SECOURS ST MARYS HOSPITAL
RICHMOND, VA
RICHMOND VA MEDICAL CENTER
RICHMOND, VA
BON SECOURS RICHMOND COMMUNITY HOSPITAL
RICHMOND, VA
HIRAM W DAVIS MEDICAL CENTER
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Owner & Operator Information
Business Entity
WESTOVER HILLS SNF OPERATIONS LLC
Ownership Structure
- VA 6 SNF OPERATIONS HOLDINGS LLC Direct: 100%
Management & Direction
- SHIMON IDELS CORPORATE OFFICER
- SHIMON IDELS OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Vcu Health Children's Services at Brook Road | N/A | 5 |
| Westminster-Canterbury of Richmond | N/A | 5 |
| Covenant Woods Nursing Home | N/A | 3 |
| The Haven at Brandermill Woods | N/A | 5 |
| Hiram W Davis Medical Ctr | N/A | 5 |
| Our Lady of Hope Health Center | N/A | 4 |
| Shalom Gardens Health and Rehabilitation | N/A | 4 |
| Tyler's Retreat at Iron Bridge | N/A | 3 |
| Lakewood Manor | N/A | 3 |
| The Virginia Home | N/A | 3 |
Related Analysis
Best Nursing Homes in RICHMOND, VA
Compare Forest Hill Health and Rehabilitation to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Forest Hill Health and Rehabilitation directly at 8042310231. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.