About Elizabeth Adam Crump Health and Rehab
Elizabeth Adam Crump Health And Rehab, located in GLEN ALLEN, VA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Elizabeth Adam Crump Health and Rehab
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.42 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the TRIO HEALTHCARE network. This chain operates 9 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Elizabeth Adam Crump Health and Rehab provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 268 | Aug 18, 2022 |
| Weighted Average | 234 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 19.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 21.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.8% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 13.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 8.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 15.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 98.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 71.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 3.7% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 16.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 16.7% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 99.4% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 71.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 33.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 15.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 6 complaints
- 2024: 8 complaints
- 2025: 8 complaints
- Total: 22 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Nov 24, 2025 | Provide and implement an infection prevention and control program. |
| Nov 24, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Nov 24, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Nov 24, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Nov 24, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Nov 24, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Nov 24, 2025 | Ensure each resident?s drug regimen must be free from unnecessary drugs. |
| Nov 24, 2025 | Ensure that residents are free from significant medication errors. |
| Oct 25, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Oct 25, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 25, 2024 | Ensure that residents are free from significant medication errors. |
| Mar 07, 2024 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Mar 07, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Mar 07, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Mar 07, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 07, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jul 27, 2023 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| Jul 27, 2023 | Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. |
| Jul 27, 2023 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| Jul 27, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jul 27, 2023 | Plan the resident's discharge to meet the resident's goals and needs. |
| Jul 27, 2023 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
Nearby Hospitals
BON SECOURS ST FRANCIS MEDICAL CENTER
MIDLOTHIAN, VA
MEDICAL COLLEGE OF VIRGINIA HOSPITALS
RICHMOND, VA
BON SECOURS MEMORIAL REGIONAL MEDICAL CENTER
MECHANICSVILLE, VA
CJW MEDICAL CENTER
RICHMOND, VA
HENRICO DOCTORS' HOSPITAL
RICHMOND, VA
BON SECOURS ST MARYS HOSPITAL
RICHMOND, VA
RICHMOND VA MEDICAL CENTER
RICHMOND, VA
BON SECOURS RICHMOND COMMUNITY HOSPITAL
RICHMOND, VA
Owner & Operator Information
Business Entity
GL VIRGINIA ELIZABETH HOUSE LLC
Ownership Structure
- BOYD GENTRY Indirect
- GL VIRGINIA HOLDINGS LLC Direct: 100%
- DAVID RUBENSTEIN Indirect
- TRIO HEALTH CARE - EAST LLC Indirect
- TRIO HEALTHCARE INVESTORS LLC Indirect
- TRIO HEALTHCARE LLC Indirect
Management & Direction
- KENNETH BYERS W-2 MANAGING EMPLOYEE
- BOYD GENTRY CORPORATE OFFICER
- DAVID RUBENSTEIN CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Vcu Health Children's Services at Brook Road | N/A | 5 |
| Covenant Woods Nursing Home | N/A | 3 |
| Westminster-Canterbury of Richmond | N/A | 5 |
| The Haven at Brandermill Woods | N/A | 5 |
| Our Lady of Hope Health Center | N/A | 4 |
| Shalom Gardens Health and Rehabilitation | N/A | 4 |
| Tyler's Retreat at Iron Bridge | N/A | 3 |
| Lakewood Manor | N/A | 3 |
| August Healthcare at Richmond | N/A | 3 |
| The Virginia Home | N/A | 3 |
Related Analysis
Best Nursing Homes in GLEN ALLEN, VA
Compare Elizabeth Adam Crump Health and Rehab to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Elizabeth Adam Crump Health and Rehab directly at 8046728725. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.