About Waterside Health and Rehab Center
Waterside Health And Rehab Center, located in NORFOLK, VA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Waterside Health and Rehab Center
- Top Ranked: Ranked #13 out of 47 facilities within 25 miles.
- More Nursing Time: Staff spends 3.96 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.96 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the SABER HEALTHCARE GROUP network. This chain operates 126 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Waterside Health and Rehab Center provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 3 |
|
| Quality Measures | 3 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 56 | Jun 23, 2023 |
| Weighted Average | 63 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 33.6% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 9.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 3.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 16.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.1% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 83.5% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 50.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.8% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 14.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 15.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.2% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 54.1% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 11.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 8.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 3.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- Total: 4 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Nov 28, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 13, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jul 13, 2023 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Jul 13, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
Nearby Hospitals
BON SECOURS MARYVIEW MEDICAL CENTER
PORTSMOUTH, VA
SENTARA LEIGH HOSPITAL
NORFOLK, VA
RIVERSIDE REGIONAL MEDICAL CENTER
NEWPORT NEWS, VA
CHESAPEAKE GENERAL HOSPITAL
CHESAPEAKE, VA
SENTARA NORFOLK GENERAL HOSPITAL
NORFOLK, VA
MARY IMMACULATE HOSPITAL
NEWPORT NEWS, VA
SENTARA OBICI HOSPITAL
SUFFOLK, VA
SENTARA VIRGINIA BEACH GENERAL HOSPITAL
VIRGINIA BEACH, VA
HAMPTON VA MEDICAL CENTER
HAMPTON, VA
SENTARA CAREPLEX HOSPITAL
HAMPTON, VA
SENTARA PRINCESS ANNE HOSPITAL
VIRGINIA BEACH, VA
NMC Portsmouth
Portsmouth, VA
BON SECOURS HARBOUR VIEW MEDICAL CENTER
SUFFOLK, VA
CHILDRENS HOSPITAL OF THE KINGS DAUGHTERS INC
NORFOLK, VA
VIRGINIA BEACH PSYCHIATRIC CENTER
VIRGINIA BEACH, VA
Owner & Operator Information
Business Entity
WATERSIDE HEALTH & REHAB CENTER LLC
Ownership Structure
Management & Direction
- CITRIN COOPERMAN ADVISORS LLC ADP OF THE SNF
- AMIR HAJIMOMENIAN ADP OF THE SNF
- AMIR HAJIMOMENIAN OPERATIONAL/MANAGERIAL CONTROL
- MICHELLE HINNERS ADP OF THE SNF
- MICHELLE HINNERS OPERATIONAL/MANAGERIAL CONTROL
- HUNTINGTON NATIONAL BANK ADP OF THE SNF
- ASHLEY JACKSON OPERATIONAL/MANAGERIAL CONTROL
- ASHLEY JACKSON ADP OF THE SNF
- GREGORY NICOLUZAKIS ADP OF THE SNF
- SABER GOVERNANCE LLC ADP OF THE SNF
- SABER HEALTHCARE GROUP LLC ADP OF THE SNF
- SHG BOA LLC ADP OF THE SNF
- SHG MANAGEMENT LLC ADP OF THE SNF
- SHG MANAGEMENT LLC OPERATIONAL/MANAGERIAL CONTROL
- SHG MT LLC ADP OF THE SNF
- BENJAMIN VOLPE ADP OF THE SNF
- WALKER & ASSOCIATES PC ADP OF THE SNF
- WILLIAM WEISBERG INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Lake Prince Woods, Inc | N/A | 5 |
| Westminster-Canterbury On Chesapeake Bay | N/A | 5 |
| Harbor's Edge | N/A | 5 |
| Oak Grove Health and Rehab Center, LLC | N/A | 5 |
| Riverside Lifelong Health and Rehab Smithfield | N/A | 4 |
| Our Lady of Perpetual Help | N/A | 5 |
| Seaside Hhc @ Atlantic Shore | N/A | 5 |
| Langley Post Acute | N/A | 3 |
| Regency Health and Rehabilitation Center | N/A | 2 |
| Kempsville Health and Rehab Center | N/A | 3 |
Related Analysis
Best Nursing Homes in NORFOLK, VA
Compare Waterside Health and Rehab Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Waterside Health and Rehab Center directly at 7578925500. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.