About Shenandoah Valley Health and Rehab
Shenandoah Valley Health And Rehab, located in BUENA VISTA, VA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Shenandoah Valley Health and Rehab
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.25 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the TRIO HEALTHCARE network. This chain operates 9 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Shenandoah Valley Health and Rehab provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 4 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 36 | Feb 23, 2023 |
| Weighted Average | 107 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 15.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 13.9% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.1% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 24.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 0.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 10.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 9.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 96.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 29.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 26.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.6% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 92.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 29.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 3.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 10 complaints
- 2025: 2 complaints
- Total: 12 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 17, 2025 | Ensure that residents are free from significant medication errors. |
| Jan 17, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Apr 01, 2024 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| Apr 01, 2024 | Observe each nurse aide's job performance and give regular training. |
| Apr 01, 2024 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| Apr 01, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Apr 01, 2024 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. |
| Apr 01, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Apr 01, 2024 | Provide and implement an infection prevention and control program. |
| Apr 01, 2024 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. |
| Apr 01, 2024 | Conduct mandatory training, for all staff, on the facility?s Quality Assurance and Performance Improvement Program. |
| Apr 01, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
Nearby Hospitals
CENTRA HEALTH - LYNCHBURG GEN HOSPITAL
LYNCHBURG, VA
CARILION STONEWALL JACKSON HOSPITAL
LEXINGTON, VA
AUGUSTA HEALTH
FISHERSVILLE, VA
Owner & Operator Information
Business Entity
GL VIRGINIA SHENANDOAH LLC
Ownership Structure
- BOYD GENTRY Indirect
- GL VIRGINIA HOLDINGS LLC Direct: 100%
- DAVID RUBENSTEIN Indirect
- TRIO HEALTH CARE - EAST LLC Indirect
- TRIO HEALTHCARE INVESTORS LLC Indirect
- TRIO HEALTHCARE LLC Indirect
Management & Direction
- BOYD GENTRY CORPORATE OFFICER
- ANGELA LAM W-2 MANAGING EMPLOYEE
- DAVID RUBENSTEIN CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Westminster-Canterbury of Lynchburg Inc | N/A | 5 |
| Augusta Medical Ctr Skilled Ca | N/A | 5 |
| Tate Springs Health and Rehab | N/A | 4 |
| Shenandoah Nursing Home | N/A | 5 |
| Forest Health and Rehab Center | N/A | 5 |
| Heritage Hall Lexington | N/A | 4 |
| Summit Square | N/A | 4 |
| Fairmont Crossing Health and Rehab Center | N/A | 2 |
| Shenandoah Valley Health and Rehab | N/A | 2 |
| Kendal at Lexington | N/A | 3 |
Related Analysis
Best Nursing Homes in BUENA VISTA, VA
Compare Shenandoah Valley Health and Rehab to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Shenandoah Valley Health and Rehab directly at 5402617444. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.