About Portsmouth Health and Rehab
Portsmouth Health And Rehab, located in PORTSMOUTH, VA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Portsmouth Health and Rehab
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.26 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the TRIO HEALTHCARE network. This chain operates 9 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Portsmouth Health and Rehab provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 2 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 203 | May 28, 2021 |
| Weighted Average | 277 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 36.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 8.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 3.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 26.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 82.2% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 37.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.5% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 21.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 18.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 90.2% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 42.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 8.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 24.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 8.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 11 complaints
- 2025: 6 complaints
- 2026: 1 complaint
- Total: 18 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 21, 2026 | Provide safe, appropriate pain management for a resident who requires such services. |
| Dec 09, 2025 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. |
| Dec 08, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Dec 08, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 08, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 08, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Dec 08, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Sep 19, 2024 | Ensure that residents are free from significant medication errors. |
| Jun 19, 2024 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Jun 19, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jun 19, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 19, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 19, 2024 | Provide appropriate foot care. |
| Jun 19, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jun 19, 2024 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Jun 19, 2024 | Provide appropriate foot care. |
| Apr 23, 2024 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. |
| Apr 23, 2024 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
Nearby Hospitals
BON SECOURS MARYVIEW MEDICAL CENTER
PORTSMOUTH, VA
SENTARA LEIGH HOSPITAL
NORFOLK, VA
RIVERSIDE REGIONAL MEDICAL CENTER
NEWPORT NEWS, VA
CHESAPEAKE GENERAL HOSPITAL
CHESAPEAKE, VA
SENTARA NORFOLK GENERAL HOSPITAL
NORFOLK, VA
MARY IMMACULATE HOSPITAL
NEWPORT NEWS, VA
SENTARA OBICI HOSPITAL
SUFFOLK, VA
SENTARA VIRGINIA BEACH GENERAL HOSPITAL
VIRGINIA BEACH, VA
HAMPTON VA MEDICAL CENTER
HAMPTON, VA
SENTARA CAREPLEX HOSPITAL
HAMPTON, VA
SENTARA PRINCESS ANNE HOSPITAL
VIRGINIA BEACH, VA
NMC Portsmouth
Portsmouth, VA
BON SECOURS HARBOUR VIEW MEDICAL CENTER
SUFFOLK, VA
CHILDRENS HOSPITAL OF THE KINGS DAUGHTERS INC
NORFOLK, VA
VIRGINIA BEACH PSYCHIATRIC CENTER
VIRGINIA BEACH, VA
Owner & Operator Information
Business Entity
GL VIRGINIA PORTSMOUTH LLC
Ownership Structure
- BOYD GENTRY Indirect
- GL VIRGINIA HOLDINGS LLC Direct: 100%
- DAVID RUBENSTEIN Indirect
- TRIO HEALTH CARE - EAST LLC Indirect
- TRIO HEALTHCARE INVESTORS LLC Indirect
- TRIO HEALTHCARE LLC Indirect
Management & Direction
- DAWN CAMBELL W-2 MANAGING EMPLOYEE
- BOYD GENTRY CORPORATE OFFICER
- DAVID RUBENSTEIN CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Lake Prince Woods, Inc | N/A | 5 |
| Westminster-Canterbury On Chesapeake Bay | N/A | 5 |
| Harbor's Edge | N/A | 5 |
| Oak Grove Health and Rehab Center, LLC | N/A | 5 |
| Riverside Lifelong Health and Rehab Smithfield | N/A | 4 |
| Our Lady of Perpetual Help | N/A | 5 |
| Seaside Hhc @ Atlantic Shore | N/A | 5 |
| Langley Post Acute | N/A | 3 |
| Regency Health and Rehabilitation Center | N/A | 2 |
| Kempsville Health and Rehab Center | N/A | 3 |
Related Analysis
Best Nursing Homes in PORTSMOUTH, VA
Compare Portsmouth Health and Rehab to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Portsmouth Health and Rehab directly at 7573936864. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.