About Parham Health Care and Rehab Center
Parham Health Care And Rehab Center, located in RICHMOND, VA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Parham Health Care and Rehab Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.42 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the LIFEWORKS REHAB network. This chain operates 66 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Parham Health Care and Rehab Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 3 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 1689 | Apr 28, 2025 |
| Weighted Average | 1,330 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 28.0% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 8.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.0% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 7.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 6.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 68.2% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 88.3% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 43.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 3.2% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 11.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 17.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 93.2% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 41.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 7.4% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 25.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 23.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 10 complaints
- 2024: 2 complaints
- 2025: 21 complaints
- 2026: 48 complaints
- Total: 81 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 29, 2026 | Ensure that residents are free from significant medication errors. |
| Apr 29, 2026 | Ensure that residents are free from significant medication errors. |
| Apr 29, 2026 | Ensure that residents are free from significant medication errors. |
| Mar 30, 2026 | Provide and implement an infection prevention and control program. |
| Mar 30, 2026 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Mar 30, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 30, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Mar 30, 2026 | Keep residents' personal and medical records private and confidential. |
| Mar 30, 2026 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Mar 30, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Mar 30, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Mar 30, 2026 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| Mar 30, 2026 | Provide and implement an infection prevention and control program. |
| Mar 30, 2026 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Mar 30, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Mar 30, 2026 | Reasonably accommodate the needs and preferences of each resident. |
| Mar 30, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Mar 30, 2026 | Keep residents' personal and medical records private and confidential. |
| Mar 30, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Mar 30, 2026 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Mar 30, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Mar 30, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Mar 30, 2026 | Have policies on smoking. |
| Mar 30, 2026 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. |
| Mar 30, 2026 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| Mar 30, 2026 | Conduct mandatory training, for all staff, on the facility?s Quality Assurance and Performance Improvement Program. |
| Mar 30, 2026 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. |
| Mar 30, 2026 | Provide training in compliance and ethics. |
| Mar 30, 2026 | Put firmly secured handrails on each side of hallways. |
| Mar 30, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Mar 30, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 30, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Mar 30, 2026 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Mar 30, 2026 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| Mar 30, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Jan 27, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jan 27, 2026 | Respond appropriately to all alleged violations. |
| Jan 27, 2026 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| Jan 27, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Jan 27, 2026 | Have a plan that describes the process for conducting QAPI and QAA activities. |
| Jan 27, 2026 | Hire a qualified full-time social worker in a facility with more than 120 beds. |
| Jan 27, 2026 | Observe each nurse aide's job performance and give regular training. |
| Jan 27, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 27, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jan 27, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jan 27, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 27, 2026 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Jan 27, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 24, 2025 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| Dec 24, 2025 | Have restrictions on the use of portable space heaters. |
| Dec 24, 2025 | Provide rooms that can be unlocked from inside without a key. |
| Dec 24, 2025 | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| Sep 24, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Sep 24, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Sep 24, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Sep 24, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Sep 24, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Sep 24, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jun 12, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jun 12, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jun 12, 2025 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. |
| Jun 12, 2025 | Provide and implement an infection prevention and control program. |
| Jun 12, 2025 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Jun 12, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Jun 12, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Jun 12, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 12, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jun 12, 2025 | Respond appropriately to all alleged violations. |
| Jun 12, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Mar 12, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Mar 12, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Oct 23, 2023 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Oct 23, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Oct 23, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Oct 23, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Oct 23, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Oct 23, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Oct 23, 2023 | Provide enough food/fluids to maintain a resident's health. |
| Oct 23, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Oct 23, 2023 | Ensure that residents are free from significant medication errors. |
| Oct 23, 2023 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Nearby Hospitals
JOHN RANDOLPH MEDICAL CENTER
HOPEWELL, VA
BON SECOURS ST FRANCIS MEDICAL CENTER
MIDLOTHIAN, VA
MEDICAL COLLEGE OF VIRGINIA HOSPITALS
RICHMOND, VA
BON SECOURS MEMORIAL REGIONAL MEDICAL CENTER
MECHANICSVILLE, VA
CJW MEDICAL CENTER
RICHMOND, VA
HENRICO DOCTORS' HOSPITAL
RICHMOND, VA
BON SECOURS ST MARYS HOSPITAL
RICHMOND, VA
RICHMOND VA MEDICAL CENTER
RICHMOND, VA
BON SECOURS RICHMOND COMMUNITY HOSPITAL
RICHMOND, VA
Owner & Operator Information
Business Entity
PARHAM CARE CENTER LLC
Ownership Structure
- AK 2003 FAMILY TRUST Indirect
- AL 2003 FAMILY TRUST Indirect
- CENTRAL BAY LLC Indirect
- CHARLES 1994 FAMILY GRANTOR TRUST Indirect
- EDWARD 1998 FAMILY GRANTOR TRUST Indirect
- GOLDEN 2017 FAMILY GRANTOR TRUST Indirect
- GOLDEN 2017 LLC Indirect
- MATT 2002 FAMILY GRANTOR TRUST Indirect
- MATT 2002 LLC Indirect
- MRCZ CENTRAL LLC Indirect
- NATHAN 5604 & FAMILY LLC Indirect
- NATHAN 5604 FAMILY GRANTOR TRUST Indirect
- NATHAN 5604 LLC Indirect
- PARHARM HOLDINGS I LLC Direct: 100%
- PIVOTAL CENTRAL LLC Indirect
- SAS 1998 FAMILY TRUST Indirect
- SAUL 2012 FAMILY GRANTOR TRUST Indirect
Management & Direction
- KOURTNEY HALES-RICHARDS W-2 MANAGING EMPLOYEE
- RYBST CENTRAL MANAGER LLC OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Vcu Health Children's Services at Brook Road | N/A | 5 |
| Covenant Woods Nursing Home | N/A | 3 |
| Westminster-Canterbury of Richmond | N/A | 5 |
| The Haven at Brandermill Woods | N/A | 5 |
| Our Lady of Hope Health Center | N/A | 4 |
| Shalom Gardens Health and Rehabilitation | N/A | 4 |
| Tyler's Retreat at Iron Bridge | N/A | 3 |
| Lakewood Manor | N/A | 3 |
| The Virginia Home | N/A | 3 |
| August Healthcare at Richmond | N/A | 3 |
Related Analysis
Best Nursing Homes in RICHMOND, VA
Compare Parham Health Care and Rehab Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Parham Health Care and Rehab Center directly at 8042649185. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.