St. Johnsbury Health and Rehab

Saint Johnsbury, VT • CMS Certification: 475019

  • Date Updated: May 01, 2026
  • Overall Rating: 1 Stars
  • Address: 1248 Hospital Drive, Saint Johnsbury VT 05819
  • Phone: 8027488757

About St. Johnsbury Health and Rehab

St. Johnsbury Health And Rehab, located in Saint Johnsbury, VT, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose St. Johnsbury Health and Rehab

  • More Nursing Time: Staff spends 4.65 hours per resident daily (National Avg: 3.87).

Key Performance Indicators

  • CMS Overall Rating 1 Stars
  • Nursing Hours 4.65 hrs
  • Safety Record Issues

Chain Affiliations & Network

This facility is part of the ALLAIRE HEALTH SERVICES network. This chain operates 20 facilities.

Chain Performance Overview

Inspection
2.2
Staffing
2.8
Quality
4.2

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Above Average Staffing

St. Johnsbury Health and Rehab provides more care hours than the state average and more than the national average.

Registered Nurses (RN)

0.66 hrs/day
State: 0.82 US: 0.68
Case Mix Adj: 0.77
Quality Adj: 0.58

Licensed Practical Nurses

2.02 hrs/day
State: 1.67 US: 1.54
Case Mix Adj: 0.97
Quality Adj: 1.19

Certified Assistants

2.62 hrs/day
State: 2.54 US: 2.33
Case Mix Adj: 2.64
Quality Adj: 2.30

CMS Quality Ratings

Category Rating Stars
Overall Rating 1
Health Inspection 1
Quality Measures 4
Staffing 2

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 666 Jan 28, 2026
Weighted Average 573 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) 18.5%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) 27.1%
Number of hospitalizations per 1000 long-stay resident days (QM551) 1.5%
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) 4.0%

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401) 11.2%
Percentage of long-stay residents who lose too much weight (QM404) 8.8%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406) 0.4%
Percentage of long-stay residents with a urinary tract infection (QM407) 1.6%
Percentage of long-stay residents who have depressive symptoms (QM408) 48.5%
Percentage of long-stay residents who were physically restrained (QM409) 0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410) 4.6%
Percentage of long-stay residents assessed and appropriately given the p... (QM415) 85.0%
Percentage of short-stay residents assessed and appropriately given the... (QM430) 69.0%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434) 0.9%
Percentage of long-stay residents whose ability to walk independently wo... (QM451) 11.0%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) 27.5%
Percentage of long-stay residents assessed and appropriately given the s... (QM454) 98.6%
Percentage of short-stay residents who were assessed and appropriately g... (QM472) 65.8%
Percentage of long-stay residents with pressure ulcers (QM479) 5.5%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) 26.1%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481) 17.5%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2023: 11 complaints
  • 2024: 10 complaints
  • 2025: 26 complaints
  • 2026: 2 complaints
  • Total: 49 complaints on record

Recent Complaints (Since Jan 2023)

Date Description
Aug 22, 2025 Provide timely, quality laboratory services/tests to meet the needs of residents.
Aug 22, 2025 Have a plan that describes the process for conducting QAPI and QAA activities.
Aug 22, 2025 Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Aug 22, 2025 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Aug 22, 2025 Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Aug 22, 2025 Ensure that residents are free from significant medication errors.
Aug 22, 2025 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Aug 22, 2025 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Aug 22, 2025 Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Aug 22, 2025 Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Aug 22, 2025 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 22, 2025 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Aug 22, 2025 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Aug 22, 2025 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Aug 22, 2025 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Aug 22, 2025 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Aug 22, 2025 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 09, 2025 Ensure services provided by the nursing facility meet professional standards of quality.
Jun 09, 2025 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jun 09, 2025 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Jun 09, 2025 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 09, 2025 Allow residents to self-administer drugs if determined clinically appropriate.
Apr 09, 2025 Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Apr 09, 2025 Provide and implement an infection prevention and control program.
Apr 09, 2025 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Mar 28, 2025 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 30, 2024 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 30, 2024 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Dec 30, 2024 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Sep 23, 2024 Protect each resident from the wrongful use of the resident's belongings or money.
Sep 23, 2024 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 28, 2024 PASARR screening for Mental disorders or Intellectual Disabilities
May 06, 2024 Protect each resident from the wrongful use of the resident's belongings or money.
May 06, 2024 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
May 06, 2024 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Apr 25, 2024 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Dec 20, 2023 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Dec 20, 2023 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Dec 20, 2023 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nov 28, 2023 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nov 28, 2023 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nov 28, 2023 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 28, 2023 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 03, 2023 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jun 12, 2023 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Jun 12, 2023 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jun 12, 2023 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jun 21, 2026 Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Jun 21, 2026 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Nearby Hospitals

Owner & Operator Information

Business Entity

1248 HOSPITAL DRIVE OPCO LLC

Ownership Structure

Management & Direction

Associated Doctors

No associated doctor information available.

Related Analysis

Best Nursing Homes in Saint Johnsbury, VT

Compare St. Johnsbury Health and Rehab to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

St. Johnsbury Health and Rehab has a 1-star CMS overall rating out of 5, which indicates care quality that may need improvement. The nursing staff spends 4.65 hours per resident daily, compared to the national average of 3.87 hours.

St. Johnsbury Health and Rehab is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 99 certified beds.

St. Johnsbury Health and Rehab accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact St. Johnsbury Health and Rehab directly at 8027488757. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting St. Johnsbury Health and Rehab, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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