Monument Healthcare American Fork

American Fork, UT • CMS Certification: 465097

  • Date Updated: May 01, 2026
  • Overall Rating: 3 Stars
  • Address: 350 East 300 North, American Fork UT 84003
  • Phone: 8017565293
Affiliations Staffing Ratings

About Monument Healthcare American Fork

Monument Healthcare American Fork, located in American Fork, UT, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose Monument Healthcare American Fork

  • More Nursing Time: Staff spends 4.21 hours per resident daily (National Avg: 3.87).

Key Performance Indicators

  • CMS Overall Rating 3 Stars
  • Nursing Hours 4.21 hrs
  • Safety Record Clean

Chain Affiliations & Network

This facility is part of the MONUMENT HEALTH GROUP network. This chain operates 11 facilities.

Chain Performance Overview

Inspection
2.4
Staffing
2.7
Quality
4.9

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Above Average Staffing

Monument Healthcare American Fork provides more care hours than the state average and more than the national average.

Registered Nurses (RN)

1.82 hrs/day
State: 1.18 US: 0.68
Case Mix Adj: 0.66
Quality Adj: 1.87

Licensed Practical Nurses

1.84 hrs/day
State: 1.64 US: 1.54
Case Mix Adj: 0.83
Quality Adj: 0.02

Certified Assistants

2.37 hrs/day
State: 2.28 US: 2.33
Case Mix Adj: 2.26
Quality Adj: 2.43

CMS Quality Ratings

Category Rating Stars
Overall Rating 3
Health Inspection 2
Quality Measures 5
Staffing 4

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 12 Sep 04, 2025
Weighted Average 82 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) N/A
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) N/A
Number of hospitalizations per 1000 long-stay resident days (QM551) N/A
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) N/A

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401) 2.3%
Percentage of long-stay residents who lose too much weight (QM404) 0.0%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406) 0.0%
Percentage of long-stay residents with a urinary tract infection (QM407) 0.0%
Percentage of long-stay residents who have depressive symptoms (QM408) 17.1%
Percentage of long-stay residents who were physically restrained (QM409) 0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410) 0.0%
Percentage of long-stay residents assessed and appropriately given the p... (QM415) 100.0%
Percentage of short-stay residents assessed and appropriately given the... (QM430) 100.0%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434) 0.0%
Percentage of long-stay residents whose ability to walk independently wo... (QM451) 2.2%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) 23.7%
Percentage of long-stay residents assessed and appropriately given the s... (QM454) 100.0%
Percentage of short-stay residents who were assessed and appropriately g... (QM472) 89.2%
Percentage of long-stay residents with pressure ulcers (QM479) 1.1%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) 9.3%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481) 5.6%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2024: 38 complaints
  • 2025: 2 complaints
  • Total: 40 complaints on record

Recent Complaints (Since Jan 2023)

Date Description
Sep 29, 2025 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Sep 29, 2025 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Jan 17, 2024 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Jan 17, 2024 Ensure that residents are free from significant medication errors.
Jan 17, 2024 Provide enough food/fluids to maintain a resident's health.
Jan 17, 2024 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Jan 17, 2024 Post nurse staffing information every day.
Jan 17, 2024 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jan 17, 2024 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Jan 17, 2024 Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Jan 17, 2024 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Jan 17, 2024 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Jan 17, 2024 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Jan 17, 2024 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Jan 17, 2024 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Jan 17, 2024 Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Jan 17, 2024 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jan 17, 2024 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Jan 17, 2024 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Jan 17, 2024 Implement a program that monitors antibiotic use.
Jan 17, 2024 Put firmly secured handrails on each side of hallways.
Jan 17, 2024 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Jan 17, 2024 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Jan 17, 2024 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jan 17, 2024 Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Jan 17, 2024 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Jan 17, 2024 Honor the resident's right to manage his or her financial affairs.
Jan 17, 2024 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Jan 17, 2024 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Jan 17, 2024 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jan 17, 2024 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jan 17, 2024 Respond appropriately to all alleged violations.
Jan 17, 2024 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Jan 17, 2024 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Jan 17, 2024 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jan 17, 2024 Plan the resident's discharge to meet the resident's goals and needs.
Jan 17, 2024 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Jan 17, 2024 Provide care and assistance to perform activities of daily living for any resident who is unable.
Jan 17, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 17, 2024 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

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Owner & Operator Information

Business Entity

GUNNISON VALLEY HOSPITAL

Ownership Structure

Management & Direction

Associated Doctors

No associated doctor information available.

Local Comparison

Facility Distance Rating
Aspen Ridge Transitional Rehab N/A 5
Stonehenge of Orem N/A 5
Aspen Ridge West Transitional Rehab N/A 5
Stonehenge of South Jordan N/A 4
Advanced Health Care of Salem N/A 5
Little Cottonwood Rehabilitation and Nursing N/A 5
Copper Ridge Health Care N/A 5
Aspen Ridge of Utah Valley N/A 5
Stonehenge of American Fork N/A 4
Spanish Fork Rehabilitation and Nursing N/A 3

Related Analysis

Best Nursing Homes in American Fork, UT

Compare Monument Healthcare American Fork to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

Monument Healthcare American Fork has a 3-star CMS overall rating out of 5, which indicates good quality care meeting industry standards. The nursing staff spends 4.21 hours per resident daily, compared to the national average of 3.87 hours.

Monument Healthcare American Fork is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 106 certified beds.

Monument Healthcare American Fork accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact Monument Healthcare American Fork directly at 8017565293. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting Monument Healthcare American Fork, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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