Patriot Heights Health Care Center

About Patriot Heights Health Care Center

Patriot Heights Health Care Center, located in SAN ANTONIO, TX, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose Patriot Heights Health Care Center

Top Ranked: Ranked #14 out of 73 facilities within 25 miles.

Key Performance Indicators

CMS Overall Rating 2 Stars
Nursing Hours 3.38 hrs
Safety Record Issues

Chain Affiliations & Network

This facility is part of the THE ENSIGN GROUP network. This chain operates 338 facilities.

Chain Performance Overview

Inspection

2.9

Staffing

2.4

Quality

4.4

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Below Average Staffing

Patriot Heights Health Care Center provides less care hours than the state average and less than the national average.

Registered Nurses (RN)

0.37 hrs/day

State: 0.42 US: 0.68

Case Mix Adj: 0.71

Quality Adj: 0.35

Licensed Practical Nurses

1.59 hrs/day

State: 1.37 US: 1.54

Case Mix Adj: 0.90

Quality Adj: 1.17

Certified Assistants

1.79 hrs/day

State: 2.02 US: 2.33

Case Mix Adj: 2.44

Quality Adj: 1.70

CMS Quality Ratings

Category	Rating	Stars
Overall Rating	2
Health Inspection	2
Quality Measures	5
Staffing	1

Health Inspection History

Inspection Cycle	Score	Date
Cycle 1 (Most Recent)	32	Sep 05, 2025
Weighted Average	49	Combined Score

Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure	Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521)	18.1%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522)	11.9%
Number of hospitalizations per 1000 long-stay resident days (QM551)	N/A
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552)	N/A

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure	Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401)	10.2%
Percentage of long-stay residents who lose too much weight (QM404)	8.6%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406)	0.0%
Percentage of long-stay residents with a urinary tract infection (QM407)	0.6%
Percentage of long-stay residents who have depressive symptoms (QM408)	0.0%
Percentage of long-stay residents who were physically restrained (QM409)	0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410)	2.4%
Percentage of long-stay residents assessed and appropriately given the p... (QM415)	99.4%
Percentage of short-stay residents assessed and appropriately given the... (QM430)	98.3%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434)	0.0%
Percentage of long-stay residents whose ability to walk independently wo... (QM451)	9.0%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452)	21.0%
Percentage of long-stay residents assessed and appropriately given the s... (QM454)	100.0%
Percentage of short-stay residents who were assessed and appropriately g... (QM472)	89.7%
Percentage of long-stay residents with pressure ulcers (QM479)	4.1%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480)	20.0%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481)	5.0%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

2023: 6 complaints
2024: 3 complaints
2025: 1 complaint
2026: 1 complaint
Total: 11 complaints on record

Recent Complaints (Since Jan 2023)

Date	Description
Jul 17, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Feb 20, 2024	Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Feb 19, 2024	Provide safe and appropriate respiratory care for a resident when needed.
Jan 25, 2024	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nov 30, 2023	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nov 30, 2023	Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Oct 19, 2023	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Oct 19, 2023	Ensure each resident?s drug regimen must be free from unnecessary drugs.
Oct 04, 2023	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Oct 04, 2023	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 21, 2026	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Nearby Hospitals

Business Entity

GREEN MOUNTAIN HEALTHCARE LLC

Ownership Structure

Management & Direction

ANDREW ASHTON W-2 MANAGING EMPLOYEE
ANDREW ASHTON CORPORATE OFFICER
ANDREW ASHTON OPERATIONAL/MANAGERIAL CONTROL
SOON BURNAM CORPORATE OFFICER
CRAIG FITCH CORPORATE OFFICER
KEVIN NICCUM CORPORATE DIRECTOR

Associated Doctors

No associated doctor information available.

Local Comparison

Facility	Distance	Rating
The Army Residence Community Health Care Center	N/A	5
St. Francis Nursing Home	N/A	5
The Village at Incarnate Word	N/A	4
Silver Creek Nursing and Rehabilitation	N/A	4
Lakeside Nursing and Rehabilitation Center	N/A	5
Legend Oaks Healthcare and Rehabilitation Center -	N/A	5
The Atrium Rehabilitation Center	N/A	2
Medina Valley Health and Rehabilitation Center	N/A	4
Kendall House Wellness and Rehabilitation	N/A	4
Avir at Heritage	N/A	3

Related Analysis

Best Nursing Homes in SAN ANTONIO, TX

Compare Patriot Heights Health Care Center to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

Patriot Heights Health Care Center has a 2-star CMS overall rating out of 5, which indicates care quality that may need improvement. The nursing staff spends 3.38 hours per resident daily, compared to the national average of 3.87 hours.

Patriot Heights Health Care Center is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:

Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
Long-term Residential Care: Assistance with daily living activities for extended stays
Short-term Rehabilitation: Recovery services after hospital stays or surgeries
Memory Care: Specialized programs for residents with dementia and Alzheimer's disease

The facility has 74 certified beds.

Patriot Heights Health Care Center accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:

Level of care needed (skilled nursing vs. long-term care)
Room type (private vs. semi-private)
Insurance coverage (Medicare, Medicaid, private insurance)
Length of stay and specific services required

For current rates and to discuss payment options, contact Patriot Heights Health Care Center directly at 2106966005. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting Patriot Heights Health Care Center, pay attention to these important factors:

Environment & Cleanliness

Overall cleanliness and odors
Resident room conditions
Common area maintenance
Safety features and accessibility

Staff & Care Quality

Staff-to-resident ratios
How staff interact with residents
Response time to resident needs
Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.