About Brookdale Westlake Hills
Brookdale Westlake Hills, located in AUSTIN, TX, is a for-profit organization that accepts Medicare. This facility is part of a continuing care retirement community.
Why Families Choose Brookdale Westlake Hills
- More Nursing Time: Staff spends 4.79 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 4.79 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the BROOKDALE SENIOR LIVING network. This chain operates 14 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Brookdale Westlake Hills provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 44 | Apr 09, 2026 |
| Weighted Average | 126 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 23.0% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 7.5% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 13.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 10.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 96.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.6% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | N/A |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 10.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 90.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 9.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 13.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 10.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 5 complaints
- 2024: 5 complaints
- 2025: 2 complaints
- Total: 12 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 22, 2025 | Keep residents' personal and medical records private and confidential. |
| Dec 22, 2025 | Provide and implement an infection prevention and control program. |
| Oct 28, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 07, 2024 | Plan the resident's discharge to meet the resident's goals and needs. |
| Feb 21, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Feb 21, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jan 27, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 05, 2023 | Ensure that residents are free from significant medication errors. |
| Dec 05, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 22, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 02, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 20, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
ST DAVID'S SOUTH AUSTIN MEDICAL CENTER
AUSTIN, TX
ROUND ROCK MEDICAL CENTER
ROUND ROCK, TX
NORTH AUSTIN MEDICAL CENTER
AUSTIN, TX
ASCENSION SETON MEDICAL CENTER AUSTIN
AUSTIN, TX
ASCENSION SETON CEDAR PARK
CEDAR PARK, TX
ASCENSION SETON HAYS
KYLE, TX
ASCENSION SETON NORTHWEST
AUSTIN, TX
BAYLOR SCOTT & WHITE MEDICAL CENTER - ROUND ROCK
ROUND ROCK, TX
ASCENSION SETON WILLIAMSON
ROUND ROCK, TX
BAYLOR SCOTT & WHITE MEDICAL CENTER PFLUGERVILLE
PFLUGERVILLE, TX
ST DAVID'S MEDICAL CENTER
AUSTIN, TX
GEORGETOWN BEHAVIORAL HEALTH INSTITUTE
GEORGETOWN, TX
ASCENSION SETON SOUTHWEST
AUSTIN, TX
CROSS CREEK HOSPITAL
AUSTIN, TX
THE HOSPITAL AT WESTLAKE MEDICAL CENTER
AUSTIN, TX
BAYLOR SCOTT & WHITE MEDICAL CENTER -TAYLOR
TAYLOR, TX
DELL CHILDREN'S MEDICAL CENTER
AUSTIN, TX
TEXAS CHILDRENS HOSPITAL NORTH AUSTIN CAMPUS
AUSTIN, TX
NORTHWEST HILLS SURGICAL HOSPITAL
AUSTIN, TX
Owner & Operator Information
Business Entity
FORT AUSTIN LIMITED PARTNERSHIP
Ownership Structure
Management & Direction
- JORDAN ASHER ADP OF THE SNF
- LUCINDA BAIER CORPORATE DIRECTOR
- LUCINDA BAIER CORPORATE OFFICER
- BRANDI BERTRAND ADP OF THE SNF
- BRANDI BERTRAND OPERATIONAL/MANAGERIAL CONTROL
- KEVIN BOWMAN CORPORATE DIRECTOR
- KEVIN BOWMAN CORPORATE OFFICER
- CAROL DAVID-ROSEN OPERATIONAL/MANAGERIAL CONTROL
- CLAUDIA DRAYTON ADP OF THE SNF
- MARK FIORAVANTI ADP OF THE SNF
- VICTORIA FREED ADP OF THE SNF
- LIAM FRY OPERATIONAL/MANAGERIAL CONTROL
- LIAM FRY ADP OF THE SNF
- JOSHUA HAUSMAN ADP OF THE SNF
- DAWN KUSSOW OPERATIONAL/MANAGERIAL CONTROL
- KEVIN LA MARRE CORPORATE OFFICER
- KEVIN LA MARRE OPERATIONAL/MANAGERIAL CONTROL
- KEVIN LA MARRE INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- LBMC PC ADP OF THE SNF
- ELIZABETH MACE ADP OF THE SNF
- TODD MACKENZIE OPERATIONAL/MANAGERIAL CONTROL
- ANNA MUNOZ OPERATIONAL/MANAGERIAL CONTROL
- ANNA MUNOZ CORPORATE OFFICER
- CATHERINE ODANGA OPERATIONAL/MANAGERIAL CONTROL
- OHI ASSET (AZ) TUCSON-7500 NORTH CALLE SIN ENVIDIA LLC ADP OF THE SNF
- OHI ASSET HUD SF CA LLC ADP OF THE SNF
- OHI HEALTHCARE PROPERTIES LIMITED PARTNERSHIP ADP OF THE SNF
- OMEGA HEALTHCARE INVESTORS INC ADP OF THE SNF
- NIKOLAS STENGLE MANAGING CONTROL - GOVERNING BODY
- WALTERS FINANCIAL SERVICES INC ADP OF THE SNF
- DENISE WARREN ADP OF THE SNF
- CHADWICK WHITE OPERATIONAL/MANAGERIAL CONTROL
- CHADWICK WHITE CORPORATE OFFICER
- CHADWICK WHITE CORPORATE DIRECTOR
- CHADWICK WHITE MANAGING CONTROL - GOVERNING BODY
- LEE WIELANSKY ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Querencia at Barton Creek | N/A | 5 |
| Longhorn Village | N/A | 5 |
| Avir at Dripping Springs | N/A | 5 |
| Marbridge Villa | N/A | 5 |
| Gracy Woods Ii Living Center | N/A | 5 |
| Sedona Trace Health and Wellness Center | N/A | 4 |
| Cedar Pointe Health and Wellness Center | N/A | 4 |
| The Arbour at Westminster Manor | N/A | 5 |
| Sagebrook Nursing and Rehabilitation | N/A | 4 |
| The Center at Parmer | N/A | 5 |
Related Analysis
Best Nursing Homes in AUSTIN, TX
Compare Brookdale Westlake Hills to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Brookdale Westlake Hills directly at 5123283775. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.