Northgate Health and Rehabilitation Center

About Northgate Health and Rehabilitation Center

Northgate Health And Rehabilitation Center, located in SAN ANTONIO, TX, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose Northgate Health and Rehabilitation Center

Key Performance Indicators

CMS Overall Rating 1 Stars
Nursing Hours 3.01 hrs
Safety Record Clean

Chain Affiliations & Network

This facility is part of the SUMMIT LTC network. This chain operates 6 facilities.

Chain Performance Overview

Inspection

2.0

Staffing

1.0

Quality

3.2

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Below Average Staffing

Northgate Health and Rehabilitation Center provides less care hours than the state average and less than the national average.

Registered Nurses (RN)

0.16 hrs/day

State: 0.42 US: 0.68

Case Mix Adj: 0.69

Quality Adj: 0.16

Licensed Practical Nurses

1.43 hrs/day

State: 1.37 US: 1.54

Case Mix Adj: 0.88

Quality Adj: 1.23

Certified Assistants

1.59 hrs/day

State: 2.02 US: 2.33

Case Mix Adj: 2.38

Quality Adj: 1.54

CMS Quality Ratings

Category	Rating	Stars
Overall Rating	1
Health Inspection	2
Quality Measures	4
Staffing	1

Health Inspection History

Inspection Cycle	Score	Date
Cycle 1 (Most Recent)	116	Jul 24, 2025
Weighted Average	148	Combined Score

Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure	Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521)	N/A
Percentage of short-stay residents who had an outpatient emergency depar... (QM522)	N/A
Number of hospitalizations per 1000 long-stay resident days (QM551)	2.5%
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552)	3.9%

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure	Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401)	23.9%
Percentage of long-stay residents who lose too much weight (QM404)	3.7%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406)	0.0%
Percentage of long-stay residents with a urinary tract infection (QM407)	0.5%
Percentage of long-stay residents who have depressive symptoms (QM408)	0.0%
Percentage of long-stay residents who were physically restrained (QM409)	0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410)	2.6%
Percentage of long-stay residents assessed and appropriately given the p... (QM415)	74.3%
Percentage of short-stay residents assessed and appropriately given the... (QM430)	58.3%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434)	5.9%
Percentage of long-stay residents whose ability to walk independently wo... (QM451)	10.5%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452)	12.6%
Percentage of long-stay residents assessed and appropriately given the s... (QM454)	96.0%
Percentage of short-stay residents who were assessed and appropriately g... (QM472)	85.0%
Percentage of long-stay residents with pressure ulcers (QM479)	2.7%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480)	8.6%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481)	11.0%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

2023: 5 complaints
2024: 8 complaints
2025: 20 complaints
2026: 3 complaints
Total: 36 complaints on record

Recent Complaints (Since Jan 2023)

Date	Description
Mar 10, 2026	Provide and implement an infection prevention and control program.
Mar 10, 2026	Post nurse staffing information every day.
Mar 09, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 19, 2025	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Dec 19, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 19, 2025	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Dec 19, 2025	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Dec 19, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 19, 2025	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 19, 2025	Provide and implement an infection prevention and control program.
Dec 05, 2025	Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Dec 05, 2025	Reasonably accommodate the needs and preferences of each resident.
Dec 03, 2025	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Dec 03, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 03, 2025	Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Dec 01, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 26, 2025	Ensure residents have reasonable access to and privacy in their use of communication methods.
Nov 26, 2025	Provide and implement an infection prevention and control program.
Aug 07, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Aug 07, 2025	Respond appropriately to all alleged violations.
Jul 03, 2025	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Jan 24, 2025	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jan 24, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Apr 15, 2024	Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Apr 15, 2024	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 15, 2024	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Apr 15, 2024	Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Apr 15, 2024	Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Apr 15, 2024	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Apr 15, 2024	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Apr 15, 2024	Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Jun 08, 2023	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
May 25, 2023	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 25, 2023	Respond appropriately to all alleged violations.
May 25, 2023	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
May 25, 2023	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Nearby Hospitals

Business Entity

UVALDE COUNTY HOSPITAL AUTHORITY

Ownership Structure

UVALDE COUNTY HOSPITAL AUTHORITY Direct: 100%

Management & Direction

ADAM APOLINAR CORPORATE OFFICER
WESAM AZIZ CORPORATE DIRECTOR
WESAM AZIZ OPERATIONAL/MANAGERIAL CONTROL
WESAM AZIZ ADP OF THE SNF
TERRI CONTRERAS CORPORATE OFFICER
TERRI CONTRERAS OPERATIONAL/MANAGERIAL CONTROL
TERRI CONTRERAS ADP OF THE SNF
TRISTA GREGORY OPERATIONAL/MANAGERIAL CONTROL
TRISTA GREGORY ADP OF THE SNF

Associated Doctors

No associated doctor information available.

Local Comparison

Facility	Distance	Rating
Devine Health and Rehabilitation	N/A	5
The Army Residence Community Health Care Center	N/A	5
The Village at Incarnate Word	N/A	4
St. Francis Nursing Home	N/A	5
Silver Creek Nursing and Rehabilitation	N/A	4
Lakeside Nursing and Rehabilitation Center	N/A	5
Legend Oaks Healthcare and Rehabilitation Center -	N/A	5
The Atrium Rehabilitation Center	N/A	2
Medina Valley Health and Rehabilitation Center	N/A	4
Kendall House Wellness and Rehabilitation	N/A	4

Related Analysis

Best Nursing Homes in SAN ANTONIO, TX

Compare Northgate Health and Rehabilitation Center to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

Northgate Health and Rehabilitation Center has a 1-star CMS overall rating out of 5, which indicates care quality that may need improvement. The nursing staff spends 3.01 hours per resident daily, compared to the national average of 3.87 hours.

Northgate Health and Rehabilitation Center is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:

Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
Long-term Residential Care: Assistance with daily living activities for extended stays
Short-term Rehabilitation: Recovery services after hospital stays or surgeries
Memory Care: Specialized programs for residents with dementia and Alzheimer's disease

The facility has 120 certified beds.

Northgate Health and Rehabilitation Center accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:

Level of care needed (skilled nursing vs. long-term care)
Room type (private vs. semi-private)
Insurance coverage (Medicare, Medicaid, private insurance)
Length of stay and specific services required

For current rates and to discuss payment options, contact Northgate Health and Rehabilitation Center directly at 2106998535. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting Northgate Health and Rehabilitation Center, pay attention to these important factors:

Environment & Cleanliness

Overall cleanliness and odors
Resident room conditions
Common area maintenance
Safety features and accessibility

Staff & Care Quality

Staff-to-resident ratios
How staff interact with residents
Response time to resident needs
Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.