Northeast Rehabilitation and Healthcare Center

About Northeast Rehabilitation and Healthcare Center

Northeast Rehabilitation And Healthcare Center, located in San Antonio, TX, is a government owned organization that accepts Medicare and Medicaid.

Why Families Choose Northeast Rehabilitation and Healthcare Center

Key Performance Indicators

CMS Overall Rating 2 Stars
Nursing Hours 3.50 hrs
Safety Record Clean

Chain Affiliations & Network

This facility is part of the THE ENSIGN GROUP network. This chain operates 338 facilities.

Chain Performance Overview

Inspection

2.9

Staffing

2.4

Quality

4.4

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Mixed Staffing Levels

Northeast Rehabilitation and Healthcare Center provides more care hours than the state average and less than the national average.

Registered Nurses (RN)

0.62 hrs/day

State: 0.42 US: 0.68

Case Mix Adj: 0.71

Quality Adj: 0.59

Licensed Practical Nurses

1.43 hrs/day

State: 1.37 US: 1.54

Case Mix Adj: 0.90

Quality Adj: 0.77

Certified Assistants

2.07 hrs/day

State: 2.02 US: 2.33

Case Mix Adj: 2.44

Quality Adj: 1.97

CMS Quality Ratings

Category	Rating	Stars
Overall Rating	2
Health Inspection	2
Quality Measures	4
Staffing	2

Health Inspection History

Inspection Cycle	Score	Date
Cycle 1 (Most Recent)	183	Mar 21, 2025
Weighted Average	160	Combined Score

Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure	Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521)	21.9%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522)	18.3%
Number of hospitalizations per 1000 long-stay resident days (QM551)	3.1%
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552)	3.6%

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure	Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401)	4.9%
Percentage of long-stay residents who lose too much weight (QM404)	0.4%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406)	0.0%
Percentage of long-stay residents with a urinary tract infection (QM407)	1.4%
Percentage of long-stay residents who have depressive symptoms (QM408)	2.8%
Percentage of long-stay residents who were physically restrained (QM409)	0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410)	1.0%
Percentage of long-stay residents assessed and appropriately given the p... (QM415)	97.7%
Percentage of short-stay residents assessed and appropriately given the... (QM430)	92.7%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434)	0.0%
Percentage of long-stay residents whose ability to walk independently wo... (QM451)	6.9%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452)	10.7%
Percentage of long-stay residents assessed and appropriately given the s... (QM454)	89.6%
Percentage of short-stay residents who were assessed and appropriately g... (QM472)	83.3%
Percentage of long-stay residents with pressure ulcers (QM479)	2.8%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480)	13.3%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481)	8.4%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

2023: 5 complaints
2024: 12 complaints
2025: 19 complaints
2026: 4 complaints
Total: 40 complaints on record

Recent Complaints (Since Jan 2023)

Date	Description
Mar 20, 2026	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Mar 20, 2026	Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Mar 20, 2026	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 09, 2026	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 07, 2025	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 18, 2025	Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Sep 08, 2025	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 08, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 08, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Apr 14, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Apr 14, 2025	Provide and implement an infection prevention and control program.
Apr 14, 2025	Provide safe, appropriate dialysis care/services for a resident who requires such services.
Apr 14, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Apr 14, 2025	Provide safe and appropriate respiratory care for a resident when needed.
Apr 14, 2025	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Apr 14, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 14, 2025	Ensure each resident receives an accurate assessment.
Apr 14, 2025	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Apr 14, 2025	Ensure that residents are fully informed and understand their health status, care and treatments.
Apr 14, 2025	PASARR screening for Mental disorders or Intellectual Disabilities
Apr 05, 2025	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 21, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Mar 21, 2025	Respond appropriately to all alleged violations.
Sep 10, 2024	Ensure each resident receives an accurate assessment.
Sep 10, 2024	Post nurse staffing information every day.
Mar 15, 2024	Ensure medication error rates are not 5 percent or greater.
Mar 15, 2024	Have policies on smoking.
Mar 15, 2024	Provide and implement an infection prevention and control program.
Mar 15, 2024	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Mar 15, 2024	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Mar 15, 2024	Provide safe, appropriate dialysis care/services for a resident who requires such services.
Mar 15, 2024	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Mar 15, 2024	Ensure each resident receives an accurate assessment.
Mar 15, 2024	Keep residents' personal and medical records private and confidential.
Feb 02, 2024	Prepare residents for a safe transfer or discharge from the nursing home.
Dec 28, 2023	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Dec 28, 2023	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Dec 28, 2023	Provide and implement an infection prevention and control program.
Nov 22, 2023	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Feb 22, 2023	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Nearby Hospitals

Business Entity

GUADALUPE COUNTY HOSPITAL BOARD

Ownership Structure

GUADALUPE COUNTY HOSPITAL BOARD Direct: 100%

Management & Direction

HEATHER BRADY W-2 MANAGING EMPLOYEE
HEATHER BRADY OPERATIONAL/MANAGERIAL CONTROL
SOON BURNAM OPERATIONAL/MANAGERIAL CONTROL
KODY GANN CORPORATE OFFICER
SALADO CREEK SENIOR CARE INC. OPERATIONAL/MANAGERIAL CONTROL

Associated Doctors

No associated doctor information available.

Local Comparison

Facility	Distance	Rating
The Army Residence Community Health Care Center	N/A	5
Country Care Manor	N/A	4
St. Francis Nursing Home	N/A	5
The Village at Incarnate Word	N/A	4
Silver Creek Nursing and Rehabilitation	N/A	4
Lakeside Nursing and Rehabilitation Center	N/A	5
Legend Oaks Healthcare and Rehabilitation Center -	N/A	5
The Atrium Rehabilitation Center	N/A	2
Medina Valley Health and Rehabilitation Center	N/A	4
Kendall House Wellness and Rehabilitation	N/A	4

Related Analysis

Best Nursing Homes in San Antonio, TX

Compare Northeast Rehabilitation and Healthcare Center to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

Northeast Rehabilitation and Healthcare Center has a 2-star CMS overall rating out of 5, which indicates care quality that may need improvement. The nursing staff spends 3.50 hours per resident daily, compared to the national average of 3.87 hours.

Northeast Rehabilitation and Healthcare Center is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:

Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
Long-term Residential Care: Assistance with daily living activities for extended stays
Short-term Rehabilitation: Recovery services after hospital stays or surgeries
Memory Care: Specialized programs for residents with dementia and Alzheimer's disease

The facility has 120 certified beds.

Northeast Rehabilitation and Healthcare Center accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:

Level of care needed (skilled nursing vs. long-term care)
Room type (private vs. semi-private)
Insurance coverage (Medicare, Medicaid, private insurance)
Length of stay and specific services required

For current rates and to discuss payment options, contact Northeast Rehabilitation and Healthcare Center directly at 2108247331. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting Northeast Rehabilitation and Healthcare Center, pay attention to these important factors:

Environment & Cleanliness

Overall cleanliness and odors
Resident room conditions
Common area maintenance
Safety features and accessibility

Staff & Care Quality

Staff-to-resident ratios
How staff interact with residents
Response time to resident needs
Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.