About Arbor View Nursing and Rehabilitation
Arbor View Nursing And Rehabilitation, located in KERRVILLE, TX, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Arbor View Nursing and Rehabilitation
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.59 hrs
- Safety Record Issues
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Arbor View Nursing and Rehabilitation provides more care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 517 | Jul 31, 2025 |
| Weighted Average | 480 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 16.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 17.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 3.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 19.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.5% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 7.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 91.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 90.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 9.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 4.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 32.7% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 71.4% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 0.9% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 11.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 8.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 8 complaints
- 2024: 13 complaints
- 2025: 11 complaints
- Total: 32 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Sep 08, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Sep 08, 2025 | Ensure that residents are free from significant medication errors. |
| Sep 08, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Sep 08, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jul 08, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 08, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jul 08, 2025 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| Jul 08, 2025 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| Jul 08, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jul 08, 2025 | Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| Apr 01, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 13, 2024 | Keep residents' personal and medical records private and confidential. |
| Oct 13, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| May 08, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 15, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Mar 15, 2024 | Dispose of garbage and refuse properly. |
| Mar 12, 2024 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Mar 08, 2024 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| Jan 30, 2024 | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| Jan 30, 2024 | Have an alternate power supply for its alarm system. |
| Jan 30, 2024 | Have restrictions on the use of portable space heaters. |
| Jan 23, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jan 23, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jan 23, 2024 | Keep all essential equipment working safely. |
| Dec 22, 2023 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| Dec 22, 2023 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| Dec 22, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 22, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Dec 22, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Dec 22, 2023 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Oct 26, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 08, 2023 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Nearby Hospitals
PETERSON REGIONAL MEDICAL CENTER
KERRVILLE, TX
HILL COUNTRY MEMORIAL HOSPITAL
FREDERICKSBURG, TX
Owner & Operator Information
Business Entity
GUADALUPE COUNTY HOSPITAL BOARD
Ownership Structure
- GUADALUPE COUNTY HOSPITAL BOARD Direct: 100%
Management & Direction
- JEFF CHAMBERLAIN ADP OF THE SNF
- JIM COLVIN CORPORATE DIRECTOR
- KODY GANN CORPORATE OFFICER
- LAURA GIVENS ADP OF THE SNF
- GUADALUPE COUNTY HOSPITAL BOARD ADP OF THE SNF
- GUADALUPE COUNTY HOSPITAL BOARD OPERATIONAL/MANAGERIAL CONTROL
- ROBERT HAYNES CORPORATE OFFICER
- RONALD HUMPHREY CORPORATE DIRECTOR
- KERRVILLE NURSING OPERATIONS LLC OPERATIONAL/MANAGERIAL CONTROL
- DOLORES MAJOR CORPORATE DIRECTOR
- LOUIS RAMIREZ CORPORATE DIRECTOR
- BRIAN RAMOS OPERATIONAL/MANAGERIAL CONTROL
- BRIAN RAMOS ADP OF THE SNF
- JAMES REYES CORPORATE DIRECTOR
- RIVERSIDE SNF OPERATIONS LLC OPERATIONAL/MANAGERIAL CONTROL
- RIVERSIDE SNF OPERATIONS LLC ADP OF THE SNF
- JEANNE SCHNURIGER CORPORATE DIRECTOR
- ERIC VORDENBAUM CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Avir at Comfort | N/A | 5 |
| Knopp Healthcare and Rehab Center Inc | N/A | 4 |
| Kendall House Wellness and Rehabilitation | N/A | 4 |
| Care Choice of Boerne | N/A | 2 |
| Avir at Bandera | N/A | 3 |
| Hilltop Village Nursing and Rehabilitation | N/A | 2 |
| Avir at Fredericksburg | N/A | 4 |
| Cedar Creek Nursing and Rehabilitation Center | N/A | 2 |
| Knopp Nursing and Rehab Center Inc | N/A | 1 |
| Town and Country Nursing and Rehabilitation Center | N/A | 3 |
Related Analysis
Best Nursing Homes in KERRVILLE, TX
Compare Arbor View Nursing and Rehabilitation to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Arbor View Nursing and Rehabilitation directly at 8308962411. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.