About Heritage Park Rehabilitation and Skilled Nursing C
Heritage Park Rehabilitation And Skilled Nursing C, located in Austin, TX, is a government owned organization that accepts Medicare and Medicaid.
Why Families Choose Heritage Park Rehabilitation and Skilled Nursing C
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.29 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the WELLSENTIAL HEALTH network. This chain operates 68 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Heritage Park Rehabilitation and Skilled Nursing C provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 155 | Feb 20, 2026 |
| Weighted Average | 192 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.5% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 12.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 0.5% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 4.5% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 10.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 15.7% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 94.4% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 20.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 15.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2024: 7 complaints
- 2025: 6 complaints
- Total: 15 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Oct 15, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 08, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Aug 08, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Aug 08, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 16, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 10, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Nov 09, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 09, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Aug 08, 2024 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Aug 08, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Jul 19, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jul 19, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Feb 15, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 01, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 29, 2023 | Provide and implement an infection prevention and control program. |
Nearby Hospitals
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GEORGETOWN BEHAVIORAL HEALTH INSTITUTE
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THE HOSPITAL AT WESTLAKE MEDICAL CENTER
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BAYLOR SCOTT & WHITE MEDICAL CENTER -TAYLOR
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Owner & Operator Information
Business Entity
VAL VERDE COUNTY HOSPITAL DISTRICT
Ownership Structure
- VAL VERDE COUNTY HOSPITAL DISTRICT Direct: 100%
Management & Direction
- 2806 REAL STREET LLC ADP OF THE SNF
- DANIEL BAIRD MANAGING CONTROL - GOVERNING BODY
- RODGER BROWN OPERATIONAL/MANAGERIAL CONTROL
- RODGER BROWN ADP OF THE SNF
- BARBARA CLAPP MANAGING CONTROL - GOVERNING BODY
- DAREN CORTESE MANAGING CONTROL - GOVERNING BODY
- RICARDO CRUZ ADP OF THE SNF
- DONOVAN DEKOWSKI OPERATIONAL/MANAGERIAL CONTROL
- DONOVAN DEKOWSKI ADP OF THE SNF
- CRIS DIAZ MANAGING CONTROL - GOVERNING BODY
- PATRICIA GIBSON MANAGING CONTROL - GOVERNING BODY
- JOSHUA HEIBEL ADP OF THE SNF
- GEORGETTE HELOU ADP OF THE SNF
- JORGE JURADO MANAGING CONTROL - GOVERNING BODY
- JORGE JURADO CORPORATE OFFICER
- ELLIOT MANDELBAUM MANAGING CONTROL - GOVERNING BODY
- JULIO OTAZO MANAGING CONTROL - GOVERNING BODY
- ROBIN PALMER MANAGING CONTROL - GOVERNING BODY
- REGENCY IHS CLINICAL CONSULTING LLC ADP OF THE SNF
- REGENCY IHS MASTER TENANT LLC ADP OF THE SNF
- REGENCY IHS OF HERITAGE PARK LLC OPERATIONAL/MANAGERIAL CONTROL
- REGENCY IHS OF HERITAGE PARK LLC ADP OF THE SNF
- REGENCY IHS REHAB LLC ADP OF THE SNF
- REGENCY INTEGRATED HEALTH SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- REGENCY INTEGRATED HEALTH SERVICES LLC ADP OF THE SNF
- VAL VERDE COUNTY HOSPITAL DISTRICT OPERATIONAL/MANAGERIAL CONTROL
- VAL VERDE COUNTY HOSPITAL DISTRICT ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Longhorn Village | N/A | 5 |
| Avir at Dripping Springs | N/A | 5 |
| Marbridge Villa | N/A | 5 |
| Gracy Woods Ii Living Center | N/A | 5 |
| Sedona Trace Health and Wellness Center | N/A | 4 |
| Cedar Pointe Health and Wellness Center | N/A | 4 |
| The Arbour at Westminster Manor | N/A | 5 |
| Sagebrook Nursing and Rehabilitation | N/A | 4 |
| Barton Valley Rehabilitation and Healthcare Center | N/A | 4 |
| The Center at Parmer | N/A | 5 |
Related Analysis
Best Nursing Homes in Austin, TX
Compare Heritage Park Rehabilitation and Skilled Nursing C to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Heritage Park Rehabilitation and Skilled Nursing C directly at 5124741411. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.