About Vista Hills Health Care Center
Vista Hills Health Care Center, located in El Paso, TX, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Vista Hills Health Care Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.40 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the CREATIVE SOLUTIONS IN HEALTHCARE network. This chain operates 149 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Vista Hills Health Care Center provides more care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 2 |
|
| Quality Measures | 4 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 92 | Feb 11, 2026 |
| Weighted Average | 137 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 29.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 2.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 13.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.2% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 86.5% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 89.8% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.2% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 19.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 13.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.6% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 87.3% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.1% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 12.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 10.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 15 complaints
- 2024: 20 complaints
- 2025: 5 complaints
- 2026: 2 complaints
- Total: 42 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| May 05, 2026 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| May 01, 2026 | Keep residents' personal and medical records private and confidential. |
| Nov 01, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 29, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 25, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Apr 25, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jan 15, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Sep 18, 2024 | Ensure each resident receives an accurate assessment. |
| Aug 03, 2024 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Aug 03, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Mar 30, 2024 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Feb 22, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Feb 22, 2024 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| Feb 16, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Feb 16, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Feb 16, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 16, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Feb 16, 2024 | Post nurse staffing information every day. |
| Feb 16, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Feb 16, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Feb 16, 2024 | Provide and implement an infection prevention and control program. |
| Feb 05, 2024 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| Feb 03, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Feb 03, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Jan 08, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jan 08, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jan 08, 2024 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| Dec 23, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Oct 23, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Oct 23, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Oct 23, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Sep 13, 2023 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Sep 13, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Sep 13, 2023 | Reasonably accommodate the needs and preferences of each resident. |
| Aug 25, 2023 | Post nurse staffing information every day. |
| Aug 25, 2023 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Aug 25, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 25, 2023 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| Jul 11, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jul 11, 2023 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Jul 11, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 08, 2023 | Respond appropriately to all alleged violations. |
Nearby Hospitals
THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS
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SIERRA MEDICAL CENTER
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THE HOSPITALS OF PROVIDENCE - EAST CAMPUS
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THE HOSPITALS OF PROVIDENCE TRANSMOUNTAIN CAMPUS
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UNIVERSITY MEDICAL CENTER OF EL PASO
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BAYLOR SCOTT & WHITE MEDICAL CENTER- COLLEGE STATI
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William Beaumont AMG (FT Bliss)
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EL PASO CHILDREN'S HOSPITAL
EL PASO, TX
EL PASO PSYCHIATRIC CENTER
EL PASO, TX
EL PASO BEHAVIORAL HEALTH SYSTEM
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RIO VISTA BEHAVIORAL HEALTH
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THE HOSPITALS OF PROVIDENCE HORIZON CITY CAMPUS
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Owner & Operator Information
Business Entity
EL PASO VIII ENTERPRISES, LLC
Ownership Structure
Management & Direction
- ONYEMA AMAKIRI ADP OF THE SNF
- MALISA BLAKE OPERATIONAL/MANAGERIAL CONTROL
- AUSTON CLANTON OPERATIONAL/MANAGERIAL CONTROL
- AUSTON CLANTON ADP OF THE SNF
- CREATIVE SOLUTIONS IN HEALTHCARE INC OPERATIONAL/MANAGERIAL CONTROL
- CHRISTOPHER EAMIGUEL ADP OF THE SNF
- LINDA HUGGINS CORPORATE DIRECTOR
- LINDA HUGGINS OPERATIONAL/MANAGERIAL CONTROL
- LINDA HUGGINS ADP OF THE SNF
- VIRGINIA SANCHEZ ADP OF THE SNF
- ZACHARY WILLIG OPERATIONAL/MANAGERIAL CONTROL
- ZACHARY WILLIG ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Oasis Nursing and Rehabilitation Center | N/A | 4 |
| Mountain Villa Nursing Center | N/A | 4 |
| Center at Zaragoza, LLC | N/A | 4 |
| St. Giles Nursing and Rehabilitation Center | N/A | 2 |
| White Acres Wellness and Rehabilitation | N/A | 2 |
| The Bartlett Skilled Nursing and Assisted Living | N/A | 1 |
| Las Ventanas De Socorro | N/A | 2 |
| Ambrosio Guillen Texas State Veterans Home | N/A | 2 |
| El Paso Health and Rehabilitation Center | N/A | 1 |
| Avir at Tierra Este | N/A | 1 |
Related Analysis
Best Nursing Homes in El Paso, TX
Compare Vista Hills Health Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Vista Hills Health Care Center directly at 9155931131. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.