About Heartland
Heartland, located in NASHVILLE, TN, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Heartland
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.44 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the NATIONAL HEALTHCARE CORPORATION network. This chain operates 69 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Heartland provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 32 | Mar 13, 2025 |
| Weighted Average | 42 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 13.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 6.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 35.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 6.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 4.2% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 57.9% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 38.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 30.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 18.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 74.5% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 38.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 24.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 11.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 5 complaints
- Total: 5 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Nov 10, 2023 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| Nov 10, 2023 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Nov 10, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 10, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 10, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
Nearby Hospitals
TRISTAR SKYLINE MEDICAL CENTER
NASHVILLE, TN
SAINT THOMAS RUTHERFORD HOSPITAL
MURFREESBORO, TN
ASCENSION SAINT THOMAS HOSPITAL
NASHVILLE, TN
TRISTAR NORTHCREST MEDICAL CENTER
SPRINGFIELD, TN
HIGHPOINT HEALTH-SUMNER WITH ASCENSION SAINT THOMA
GALLATIN, TN
TRISTAR STONECREST MEDICAL CENTER
SMYRNA, TN
METRO NASHVILLE GENERAL HOSPITAL
NASHVILLE, TN
TRISTAR CENTENNIAL MEDICAL CENTER
NASHVILLE, TN
VA MIDDLE TENNESSEE HEALTHCARE SYSTEM
NASHVILLE, TN
TRISTAR SUMMIT MEDICAL CENTER
HERMITAGE, TN
TRISTAR HENDERSONVILLE MEDICAL CENTER
HENDERSONVILLE, TN
TRISTAR SOUTHERN HILLS MEDICAL CENTER
NASHVILLE, TN
VANDERBILT UNIVERSITY MEDICAL CENTER
NASHVILLE, TN
VANDERBILT WILSON COUNTY HOSPITAL
LEBANON, TN
WILLIAMSON MEDICAL CENTER
FRANKLIN, TN
TRUSTPOINT HOSPITAL
MURFREESBORO, TN
TRISTAR ASHLAND CITY MEDICAL CENTER
ASHLAND CITY, TN
ROLLING HILLS PSYCHIATRIC HOSPITAL
FRANKLIN, TN
MIDDLE TN MENTAL HEALTH INSTITUTE
NASHVILLE, TN
SAINT THOMAS HOSPITAL FOR SPINAL SURGERY
NASHVILLE, TN
Owner & Operator Information
Business Entity
NHC HEALTHCARE-HEARTLAND LLC
Ownership Structure
Management & Direction
- BLACKROCK INC ADP OF THE SNF
- DIMENSIONAL FUND ADVISORS LP ADP OF THE SNF
- VICKI DODSON ADP OF THE SNF
- VICKI DODSON OPERATIONAL/MANAGERIAL CONTROL
- JESICA JOYNER OPERATIONAL/MANAGERIAL CONTROL
- BRIAN KIDD ADP OF THE SNF
- BRIAN KIDD OPERATIONAL/MANAGERIAL CONTROL
- MORGAN STANLEY ADP OF THE SNF
- NATIONAL HEALTH CORPORATION ADP OF THE SNF
- NATIONAL HEALTHCARE CORPORATION OPERATIONAL/MANAGERIAL CONTROL
- NATIONAL HEALTHCARE CORPORATION ADP OF THE SNF
- NHC-OP LP ADP OF THE SNF
- NHC-OP LP OPERATIONAL/MANAGERIAL CONTROL
- TIMOTHY SHELLY OPERATIONAL/MANAGERIAL CONTROL
- TYLER TEMPEST OPERATIONAL/MANAGERIAL CONTROL
- TYLER TEMPEST ADP OF THE SNF
- ROBERT USSERY INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- VANGUARD GROUP INC ADP OF THE SNF
- BRANDON VINCENT OPERATIONAL/MANAGERIAL CONTROL
- BRANDON VINCENT CORPORATE OFFICER
- BRANDON VINCENT MANAGING CONTROL - GOVERNING BODY
- JOHN WILLIAMS ADP OF THE SNF
- JOHN WILLIAMS OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Somerfield at The Heritage | N/A | 5 |
| Nhc Healthcare, Murfreesboro | N/A | 5 |
| Nhc Place Sumner | N/A | 5 |
| White House Health Care Inc | N/A | 5 |
| Creekside Center For Rehabilitation and Healing | N/A | 4 |
| Lebanon Center For Rehabilitation and Healing, LLC | N/A | 5 |
| Stones River Manor, Inc | N/A | 5 |
| Pavilion-Ths, LLC | N/A | 5 |
| West Meade Place | N/A | 5 |
| Life Care Center of Hickory Woods | N/A | 5 |
Related Analysis
Best Nursing Homes in NASHVILLE, TN
Compare Heartland to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Heartland directly at 6158852320. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.