About Hermitage Health Center
Hermitage Health Center, located in ELIZABETHTON, TN, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose Hermitage Health Center
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #8 out of 30 facilities within 25 miles.
- More Nursing Time: Staff spends 3.88 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 3.88 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the TWIN RIVERS HEALTH & REHABILITATION network. This chain operates 12 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Hermitage Health Center provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 5 |
|
| Quality Measures | 3 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 8 | May 20, 2025 |
| Weighted Average | 8 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 15.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 15.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 18.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.8% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 6.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 78.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.5% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 12.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 41.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 100.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 28.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 12.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 1 complaint
- Total: 1 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 02, 2024 | Have restrictions on the use of portable space heaters. |
Nearby Hospitals
JOHNSON CITY MEDICAL CENTER
JOHNSON CITY, TN
WELLMONT BRISTOL REGIONAL MEDICAL CENTER
BRISTOL, TN
WELLMONT HOLSTON VALLEY MEDICAL CENTER
KINGSPORT, TN
SYCAMORE SHOALS HOSPITAL
ELIZABETHTON, TN
FRANKLIN WOODS COMMUNITY HOSPITAL
JOHNSON CITY, TN
MOUNTAIN HOME VA MEDICAL CENTER
MOUNTAIN HOME, TN
CHARLES A CANNON JR MEMORIAL HOSPITAL
LINVILLE, NC
APPALACHIAN REGIONAL BEHAVIORAL HEALTHCARE
LINVILLE, NC
INDIAN PATH COMMUNITY HOSPITAL
KINGSPORT, TN
JOHNSON COUNTY COMMUNITY HOSPITAL
MOUNTAIN CITY, TN
CREEKSIDE BEHAVIORAL HEALTH
KINGSPORT, TN
Owner & Operator Information
Business Entity
OCOEE HERMITAGE HEALTH CENTER LLC
Ownership Structure
Management & Direction
- DON BRADLEY MANAGING CONTROL - GOVERNING BODY
- DON BRADLEY OPERATIONAL/MANAGERIAL CONTROL
- WILLIAM BURTON MANAGING CONTROL - GOVERNING BODY
- WILLIAM BURTON OPERATIONAL/MANAGERIAL CONTROL
- ANDREW CALL ADP OF THE SNF
- ANDREW CALL OPERATIONAL/MANAGERIAL CONTROL
- CLINTON DAVIS OPERATIONAL/MANAGERIAL CONTROL
- CLINTON DAVIS ADP OF THE SNF
- MICHELLE HOLCOMBE ADP OF THE SNF
- MICHELLE HOLCOMBE OPERATIONAL/MANAGERIAL CONTROL
- KATHLEEN KUPCHYNSKY MANAGING CONTROL - GOVERNING BODY
- KATHLEEN KUPCHYNSKY OPERATIONAL/MANAGERIAL CONTROL
- AMY LAWRENCE ADP OF THE SNF
- AMY LAWRENCE OPERATIONAL/MANAGERIAL CONTROL
- OCOEE FOUNDATION INC OPERATIONAL/MANAGERIAL CONTROL
- OCOEE HERMITAGE PROPERTY LLC ADP OF THE SNF
- DOROTHY PHILLIPS OPERATIONAL/MANAGERIAL CONTROL
- DOROTHY PHILLIPS MANAGING CONTROL - GOVERNING BODY
- PIONEER CONSULTING LLC ADP OF THE SNF
- PIONEER CONSULTING LLC OPERATIONAL/MANAGERIAL CONTROL
- JOHN SHEEHAN CORPORATE OFFICER
- JOHN SHEEHAN OPERATIONAL/MANAGERIAL CONTROL
- JOHN SHEEHAN MANAGING CONTROL - GOVERNING BODY
- JOHN SHEEHAN ADP OF THE SNF
- MARGARET SHEEHAN OPERATIONAL/MANAGERIAL CONTROL
- MARGARET SHEEHAN MANAGING CONTROL - GOVERNING BODY
- FRANK SMITH OPERATIONAL/MANAGERIAL CONTROL
- FRANK SMITH MANAGING CONTROL - GOVERNING BODY
- TWIN RIVERS HEALTH & REHABILITATION LLC ADP OF THE SNF
- TWIN RIVERS HEALTH & REHABILITATION LLC OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| The Waters of Roan Highlands,llc | N/A | 5 |
| Nhc Healthcare, Johnson City | N/A | 5 |
| Ivy Hall Nursing Home | N/A | 5 |
| Princeton Transitional Care and Assisted Living | N/A | 5 |
| Signature Healthcare of Elizabethon Rehab and Wellne | N/A | 5 |
| Waters of Bristol A Rehabilitation and Nursing | N/A | 4 |
| Abundant Christian Living Community Rehabilitation | N/A | 5 |
| Hermitage Health Center | N/A | 5 |
| Mountain City Care and Rehabilitation Center | N/A | 5 |
| Hillview Health Center | N/A | 4 |
Related Analysis
Best Nursing Homes in ELIZABETHTON, TN
Compare Hermitage Health Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Hermitage Health Center directly at 4235432571. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.