About Evergreen House Health Center
Evergreen House Health Center, located in East Providence, RI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Evergreen House Health Center
- More Nursing Time: Staff spends 4.01 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 4.01 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the LIFE CARE CENTERS OF AMERICA network. This chain operates 194 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Evergreen House Health Center provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 3 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 24 | Jul 03, 2025 |
| Weighted Average | 65 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 26.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 13.8% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.3% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 3.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.1% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 6.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.4% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.6% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 6.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 19.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 95.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 0.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 23.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 19.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 8 complaints
- 2025: 7 complaints
- Total: 15 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Nov 27, 2025 | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| Nov 27, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 27, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 23, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jul 23, 2025 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Jul 23, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Apr 29, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 25, 2023 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Jun 28, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jun 28, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 28, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 28, 2023 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Jun 28, 2023 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Jun 28, 2023 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. |
| Jun 28, 2023 | Conduct mandatory training, for all staff, on the facility?s Quality Assurance and Performance Improvement Program. |
Nearby Hospitals
BROWN UNIVERSITY HEALTH MORTON HOSPITAL
TAUNTON, MA
GOOD SAMARITAN MEDICAL CENTER
BROCKTON, MA
LANDMARK MEDICAL CENTER
WOONSOCKET, RI
KENT COUNTY MEMORIAL HOSPITAL
WARWICK, RI
STURDY MEMORIAL HOSPITAL
ATTLEBORO, MA
ROGER WILLIAMS MEDICAL CENTER
PROVIDENCE, RI
OUR LADY OF FATIMA HOSPITAL
NORTH PROVIDENCE, RI
SAINT ANNE'S HOSPITAL
FALL RIVER, MA
SIGNATURE HEALTHCARE BROCKTON HOSPITAL
BROCKTON, MA
WOMEN & INFANTS HOSPITAL OF RHODE ISLAND
PROVIDENCE, RI
THE MIRIAM HOSPITAL
PROVIDENCE, RI
PROVIDENCE VA MEDICAL CENTER
PROVIDENCE, RI
SOUTHCOAST HOSPITALS GROUP
FALL RIVER, MA
MILFORD REGIONAL MEDICAL CENTER
MILFORD, MA
NEWPORT HOSPITAL
NEWPORT, RI
RHODE ISLAND HOSPITAL
PROVIDENCE, RI
TAUNTON STATE HOSPITAL
TAUNTON, MA
ARBOUR-FULLER HOSPITAL
SOUTH ATTLEBORO, MA
DR JOHN C CORRIGAN MENTAL HEALTH CENTER
FALL RIVER, MA
SOUTHCOAST BEHAVIORAL HEALTH
DARTMOUTH, MA
Owner & Operator Information
Business Entity
LIFE CARE CENTERS OF AMERICA, INC.
Ownership Structure
Management & Direction
- CINDY CROSS CORPORATE OFFICER
- NATHANIEL CUSHING MANAGING CONTROL - GOVERNING BODY
- NATHANIEL CUSHING OPERATIONAL/MANAGERIAL CONTROL
- NATHANIEL CUSHING ADP OF THE SNF
- TODD FLETCHER CORPORATE OFFICER
- TODD FLETCHER OPERATIONAL/MANAGERIAL CONTROL
- TODD FLETCHER CORPORATE DIRECTOR
- TERRY HENRY CORPORATE OFFICER
- LISA LAY CORPORATE DIRECTOR
- LISA LAY CORPORATE OFFICER
- LISA LAY OPERATIONAL/MANAGERIAL CONTROL
- LIFE CARE CENTERS OF AMERICA INC. ADP OF THE SNF
- LIFE CARE CENTERS OF AMERICA INC. OPERATIONAL/MANAGERIAL CONTROL
- ZOFIA LONG OPERATIONAL/MANAGERIAL CONTROL
- ZOFIA LONG MANAGING CONTROL - GOVERNING BODY
- AKINDELE MAJEKODUNMI ADP OF THE SNF
- AKINDELE MAJEKODUNMI OPERATIONAL/MANAGERIAL CONTROL
- AUBREY PRESTON OPERATIONAL/MANAGERIAL CONTROL
- FORREST PRESTON ADP OF THE SNF
- FORREST PRESTON OPERATIONAL/MANAGERIAL CONTROL
- FORREST PRESTON CORPORATE OFFICER
- FORREST PRESTON CORPORATE DIRECTOR
- JENNIFER RAPOSO OPERATIONAL/MANAGERIAL CONTROL
- JENNIFER RAPOSO MANAGING CONTROL - GOVERNING BODY
- RICHARD SWANKER CORPORATE OFFICER
- RICHARD SWANKER OPERATIONAL/MANAGERIAL CONTROL
- RICHARD SWANKER CORPORATE DIRECTOR
- JOAN THURMOND CORPORATE OFFICER
- JAMES ZIEGLER CORPORATE OFFICER
- JAMES ZIEGLER OPERATIONAL/MANAGERIAL CONTROL
- JAMES ZIEGLER CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Jeanne Jugan Residence | N/A | 5 |
| Lydia Taft House | N/A | 5 |
| Briarcliffe Manor | N/A | 5 |
| Dwyer Home | N/A | 5 |
| Life Care Center of Attleboro | N/A | 5 |
| Southwood at Norwell Nursing Ctr | N/A | 5 |
| Life Care Center of West Bridgewater | N/A | 5 |
| Life Care Center of Raynham | N/A | 5 |
| Kingston Center For Rehabilitation and Health Care | N/A | 5 |
| The Oaks | N/A | 5 |
Related Analysis
Best Nursing Homes in East Providence, RI
Compare Evergreen House Health Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Evergreen House Health Center directly at 4014383250. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.