About Heritage Hills Nursing and Rehabilitation Center
Heritage Hills Nursing And Rehabilitation Center, located in Smithfield, RI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Heritage Hills Nursing and Rehabilitation Center
- More Nursing Time: Staff spends 3.89 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.89 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the MARQUIS HEALTH SERVICES network. This chain operates 88 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Heritage Hills Nursing and Rehabilitation Center provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 237 | Sep 18, 2025 |
| Weighted Average | 265 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 19.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 14.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 10.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 8.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.7% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.3% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 59.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.3% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 90.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 10.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 9.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 94.9% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 75.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.4% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 22.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 20.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 17 complaints
- 2024: 8 complaints
- 2025: 6 complaints
- 2026: 4 complaints
- Total: 35 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 16, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 06, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 06, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Feb 06, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Aug 18, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 18, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jan 30, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 30, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jan 30, 2025 | The resident has the right to receive notices in a format and a language he or she understands. |
| Jan 30, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Aug 30, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Aug 30, 2024 | Provide and implement an infection prevention and control program. |
| Aug 30, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 30, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 14, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| May 09, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 27, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Mar 27, 2024 | Ensure that residents are free from significant medication errors. |
| Nov 03, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 03, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Nov 03, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Sep 25, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Sep 25, 2023 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| Sep 05, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Sep 05, 2023 | Ensure that residents are free from significant medication errors. |
| Aug 11, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Aug 11, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Aug 11, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Aug 11, 2023 | Provide or obtain dental services for each resident. |
| Jul 26, 2023 | Ensure that residents are free from significant medication errors. |
| Jul 26, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jul 13, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| May 17, 2023 | Ensure that residents are free from significant medication errors. |
| May 17, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| May 17, 2023 | Provide safe and appropriate respiratory care for a resident when needed. |
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THE MIRIAM HOSPITAL
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Owner & Operator Information
Business Entity
HERITAGE HILLS OPERATOR LLC
Ownership Structure
Management & Direction
- OSHER FLAGLER INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- ERIC JOHNSON MANAGING CONTROL - GOVERNING BODY
- ERIC JOHNSON CORPORATE DIRECTOR
- ERIC JOHNSON OPERATIONAL/MANAGERIAL CONTROL
- ERIC JOHNSON ADP OF THE SNF
- AVIVA KAHANOW INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- TZVI LEVOVITZ INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- MARQUIS LIMITED LLC OPERATIONAL/MANAGERIAL CONTROL
- MARQUIS LIMITED LLC ADP OF THE SNF
- NFR 2020 IRRV TR ADP OF THE SNF
- NATHAN NORTON CORPORATE DIRECTOR
- MINDEE POSEN ADP OF THE SNF
- MINDEE POSEN CORPORATE OFFICER
- QUINTO NEXGEN LLC ADP OF THE SNF
- RELIANT PRO REHAB LLC OPERATIONAL/MANAGERIAL CONTROL
- RELIANT PRO REHAB LLC ADP OF THE SNF
- FRAIDE ROKEACH INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- YITZCHOK ROKOWSKY INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- RSBRMK HOLDINGS LLC ADP OF THE SNF
- SK NEXGEN TR ADP OF THE SNF
- MOHAMMAD SUHAIL OPERATIONAL/MANAGERIAL CONTROL
- MOHAMMAD SUHAIL ADP OF THE SNF
- TRYKO NEXGEN HOLDINGS LLC ADP OF THE SNF
- UAK 2020 IRRV TR ADP OF THE SNF
- UKR NEXGEN LLC ADP OF THE SNF
- YK NEXGEN TR ADP OF THE SNF
- YR NEXGEN TR ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Jeanne Jugan Residence | N/A | 5 |
| Lydia Taft House | N/A | 5 |
| Briarcliffe Manor | N/A | 5 |
| Alliance Health at Braintree | N/A | 5 |
| Life Care Center of Attleboro | N/A | 5 |
| Life Care Center of West Bridgewater | N/A | 5 |
| Life Care Center of Raynham | N/A | 5 |
| Kingston Center For Rehabilitation and Health Care | N/A | 5 |
| Scandinavian Home Inc | N/A | 4 |
| Countryside Health Care of Milford | N/A | 5 |
Related Analysis
Best Nursing Homes in Smithfield, RI
Compare Heritage Hills Nursing and Rehabilitation Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Heritage Hills Nursing and Rehabilitation Center directly at 4012312700. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.