About William Penn Care Center
William Penn Care Center, located in JEANNETTE, PA, is a for-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose William Penn Care Center
- More Nursing Time: Staff spends 4.10 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 4.10 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
William Penn Care Center provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 3 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 48 | Jun 06, 2025 |
| Weighted Average | 79 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 26.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 7.8% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 3.5% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.5% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 27.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 14.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.8% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 97.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 27.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 12.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 93.8% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 91.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 9.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 28.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 16.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2024: 6 complaints
- 2025: 4 complaints
- 2026: 2 complaints
- Total: 14 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 22, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 22, 2026 | Respond appropriately to all alleged violations. |
| Jul 09, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 07, 2025 | Plan the resident's discharge to meet the resident's goals and needs. |
| May 07, 2025 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| Feb 04, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Oct 23, 2024 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. |
| Oct 18, 2024 | Hire a qualified full-time social worker in a facility with more than 120 beds. |
| Oct 18, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Jul 15, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jul 15, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 03, 2024 | Hire a qualified full-time social worker in a facility with more than 120 beds. |
| Jun 12, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jun 12, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
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Owner & Operator Information
Business Entity
WILLIAM PENN CARE CENTER
Ownership Structure
Management & Direction
- HEATHER FELLO OPERATIONAL/MANAGERIAL CONTROL
- HEATHER FELLO ADP OF THE SNF
- HEATHER FELLO CORPORATE DIRECTOR
- QUEST HEALTHCARE DEVELOPMENT INC ADP OF THE SNF
- ALEXIS WUKICH OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Concordia of The South Hills | N/A | 5 |
| Harmony Physical Rehabilitation | N/A | 5 |
| Concordia at The Cedars | N/A | 5 |
| Lgar Health and Rehabilitation | N/A | 5 |
| Scenery Hills Rehabilitation and Healthcare Center | N/A | 5 |
| Upmc Magee-Womens Hospital Tcu | N/A | 5 |
| John J Kane Regional Center-Gl | N/A | 3 |
| Vincentian Home | N/A | 3 |
| Longwood at Oakmont | N/A | 4 |
| St Barnabas Nursing Home | N/A | 4 |
Related Analysis
Best Nursing Homes in JEANNETTE, PA
Compare William Penn Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact William Penn Care Center directly at 7243273500. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.