About Willow Grove Post Acute
Willow Grove Post Acute, located in HATBORO, PA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Willow Grove Post Acute
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.35 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the MARQUIS HEALTH SERVICES network. This chain operates 88 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Willow Grove Post Acute provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 116 | May 16, 2025 |
| Weighted Average | 123 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 18.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 3.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.3% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 14.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 6.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.2% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 13.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 62.4% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 45.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 9.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 21.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 88.5% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 51.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 7.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 20.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 28.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2024: 13 complaints
- 2025: 2 complaints
- 2026: 6 complaints
- Total: 22 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 17, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Apr 17, 2026 | Provide enough food/fluids to maintain a resident's health. |
| Jan 29, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 29, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 06, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Jan 06, 2026 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Jan 21, 2025 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Jan 21, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 16, 2024 | Put firmly secured handrails on each side of hallways. |
| Oct 16, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Oct 16, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Oct 16, 2024 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Oct 02, 2024 | Ensure medication error rates are not 5 percent or greater. |
| Oct 02, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jul 30, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Jul 06, 2024 | Plan the resident's discharge to meet the resident's goals and needs. |
| Jun 24, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Apr 23, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Mar 02, 2024 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| Mar 02, 2024 | Have approved installation, maintenance and testing program for fire alarm systems. |
| Jan 04, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Sep 15, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
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Owner & Operator Information
Management & Direction
- OSHER FLAGLER INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- DINA HARMAN MANAGING CONTROL - GOVERNING BODY
- DINA HARMAN ADP OF THE SNF
- AVIVA KAHANOW INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- TZVI LEVOVITZ INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- TROY LONG MANAGING CONTROL - GOVERNING BODY
- TROY LONG ADP OF THE SNF
- MARQUIS LIMITED LLC ADP OF THE SNF
- MARQUIS LIMITED LLC OPERATIONAL/MANAGERIAL CONTROL
- MINDEE POSEN CORPORATE OFFICER
- MINDEE POSEN ADP OF THE SNF
- MINDEE POSEN MANAGING CONTROL - GOVERNING BODY
- RELIANT PRO REHAB LLC OPERATIONAL/MANAGERIAL CONTROL
- RELIANT PRO REHAB LLC ADP OF THE SNF
- YITZCHOK ROKOWSKY INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- DEREK TRAN OPERATIONAL/MANAGERIAL CONTROL
- DEREK TRAN ADP OF THE SNF
- YOGESH VIROJA MANAGING CONTROL - GOVERNING BODY
- YOGESH VIROJA ADP OF THE SNF
- JULIE WALLER OPERATIONAL/MANAGERIAL CONTROL
- JULIE WALLER CORPORATE DIRECTOR
- JULIE WALLER MANAGING CONTROL - GOVERNING BODY
- JULIE WALLER ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Willowbrooke Court-Granite | N/A | 5 |
| Willowbrooke Court Skd Care Center at Lima Estates | N/A | 5 |
| Dock Terrace | N/A | 5 |
| Willowbrooke Court-Southampton | N/A | 5 |
| The Community at Rockhill | N/A | 5 |
| Meadowood | N/A | 5 |
| Frederick Living - Cedarwood | N/A | 5 |
| Willowbrooke Ctskdcarectr at Fortwashingtonestates | N/A | 5 |
| Willowbrooke Court-Spring Hous | N/A | 5 |
| Beaumont at Bryn Mawr | N/A | 5 |
Related Analysis
Best Nursing Homes in HATBORO, PA
Compare Willow Grove Post Acute to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Willow Grove Post Acute directly at 2158300400. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.