Ridgeview Healthcare and Rehab Center

SHENANDOAH, PA • CMS Certification: 395929

  • Date Updated: May 01, 2026
  • Overall Rating: 1 Stars
  • Address: 200 PENNSYLVANIA AVENUE, SHENANDOAH PA 17976
  • Phone: 5704621921

About Ridgeview Healthcare and Rehab Center

Ridgeview Healthcare And Rehab Center, located in SHENANDOAH, PA, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose Ridgeview Healthcare and Rehab Center

Key Performance Indicators

  • CMS Overall Rating 1 Stars
  • Nursing Hours 1.40 hrs
  • Safety Record Clean

Chain Affiliations & Network

According to CMS records, this facility is independently owned and operated.

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Below Average Staffing

Ridgeview Healthcare and Rehab Center provides less care hours than the state average and less than the national average.

Registered Nurses (RN)

0.68 hrs/day
State: 0.78 US: 0.68
Case Mix Adj: 0.67
Quality Adj: 0.68

Licensed Practical Nurses

1.40 hrs/day
State: 1.68 US: 1.54
Case Mix Adj: 0.85
Quality Adj: 0.72

Certified Assistants

0.00 hrs/day
State: 2.20 US: 2.33
Case Mix Adj: 2.31
Quality Adj: 0.00

CMS Quality Ratings

Category Rating Stars
Overall Rating 1
Health Inspection 1
Quality Measures 2
Staffing 1

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 56 Mar 20, 2026
Weighted Average 151 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) 31.0%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) 28.2%
Number of hospitalizations per 1000 long-stay resident days (QM551) 2.0%
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) 5.3%

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401) 9.2%
Percentage of long-stay residents who lose too much weight (QM404) 3.8%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406) 3.8%
Percentage of long-stay residents with a urinary tract infection (QM407) 1.5%
Percentage of long-stay residents who have depressive symptoms (QM408) 0.0%
Percentage of long-stay residents who were physically restrained (QM409) 0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410) 3.3%
Percentage of long-stay residents assessed and appropriately given the p... (QM415) 86.0%
Percentage of short-stay residents assessed and appropriately given the... (QM430) 74.0%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434) 0.0%
Percentage of long-stay residents whose ability to walk independently wo... (QM451) 8.8%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) 22.4%
Percentage of long-stay residents assessed and appropriately given the s... (QM454) 89.6%
Percentage of short-stay residents who were assessed and appropriately g... (QM472) 29.0%
Percentage of long-stay residents with pressure ulcers (QM479) 12.0%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) 23.7%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481) 15.7%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2023: 10 complaints
  • 2024: 30 complaints
  • 2025: 11 complaints
  • 2026: 3 complaints
  • Total: 54 complaints on record

Recent Complaints (Since Jan 2023)

Date Description
Mar 10, 2026 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 29, 2025 Allow residents to self-administer drugs if determined clinically appropriate.
Apr 29, 2025 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Apr 29, 2025 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Apr 29, 2025 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 29, 2025 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Apr 29, 2025 Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Apr 29, 2025 Provide and implement an infection prevention and control program.
Apr 29, 2025 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 29, 2025 Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Mar 13, 2025 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 13, 2025 Provide activities to meet all resident's needs.
Oct 15, 2024 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Oct 15, 2024 Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Oct 15, 2024 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Oct 15, 2024 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Oct 15, 2024 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Oct 15, 2024 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Oct 15, 2024 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Oct 15, 2024 Provide and implement an infection prevention and control program.
Sep 11, 2024 Inspect, test, and maintain automatic sprinkler systems.
Jul 16, 2024 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jul 16, 2024 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jul 16, 2024 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jul 16, 2024 Provide care or services that was trauma informed and/or culturally competent.
Jul 16, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 18, 2024 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jun 18, 2024 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Jun 18, 2024 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jun 18, 2024 Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Jun 18, 2024 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Jun 18, 2024 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jun 18, 2024 Honor the resident's right to organize and participate in resident/family groups in the facility.
Jun 18, 2024 Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Jun 18, 2024 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jun 18, 2024 Honor the resident's right to organize and participate in resident/family groups in the facility.
Jun 18, 2024 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Apr 24, 2024 Reasonably accommodate the needs and preferences of each resident.
Apr 24, 2024 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Apr 24, 2024 Plan the resident's discharge to meet the resident's goals and needs.
Apr 24, 2024 Provide safe and appropriate respiratory care for a resident when needed.
Mar 07, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 29, 2023 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Nov 29, 2023 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nov 29, 2023 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nov 29, 2023 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Oct 31, 2023 Ensure that residents are free from significant medication errors.
Oct 31, 2023 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Oct 31, 2023 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Aug 17, 2023 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Aug 17, 2023 Provide safe and appropriate respiratory care for a resident when needed.
Aug 17, 2023 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Jun 21, 2026 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jun 21, 2026 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Owner & Operator Information

Business Entity

SHENANDOAH HEIGHTS HEALTHCARE LLC

Ownership Structure

Management & Direction

Associated Doctors

No associated doctor information available.

Related Analysis

Best Nursing Homes in SHENANDOAH, PA

Compare Ridgeview Healthcare and Rehab Center to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

Ridgeview Healthcare and Rehab Center has a 1-star CMS overall rating out of 5, which indicates care quality that may need improvement. The nursing staff spends 1.40 hours per resident daily, compared to the national average of 3.87 hours.

Ridgeview Healthcare and Rehab Center is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 111 certified beds.

Ridgeview Healthcare and Rehab Center accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact Ridgeview Healthcare and Rehab Center directly at 5704621921. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting Ridgeview Healthcare and Rehab Center, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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