About Phoebe Berks
Phoebe Berks, located in WERNERSVILLE, PA, is a non-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose Phoebe Berks
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #9 out of 63 facilities within 25 miles.
- More Nursing Time: Staff spends 4.03 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 4.03 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Phoebe Berks provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 5 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 4 | Mar 18, 2026 |
| Weighted Average | 7 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 26.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 7.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 25.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 6.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.3% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 7.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 86.8% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 31.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 34.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.8% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 60.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 29.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 17.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 1 complaint
- 2025: 1 complaint
- Total: 2 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jun 30, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Mar 01, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
PENN STATE HEALTH ST. JOSEPH
READING, PA
PENN STATE HEALTH LANCASTER MEDICAL CENTER
LANCASTER, PA
SCHUYLKILL MEDICAL CENTER - SOUTH JACKSON STREET
POTTSVILLE, PA
READING HOSPITAL
WEST READING, PA
UPMC LITITZ
LITITZ, PA
LEBANON VA MEDICAL CENTER
LEBANON, PA
LANCASTER GENERAL HOSPITAL
LANCASTER, PA
WELLSPAN EPHRATA COMMUNITY HOSPITAL
EPHRATA, PA
GEISINGER ST. LUKE'S HOSPITAL
ORWIGSBURG, PA
COATESVILLE VA MEDICAL CENTER
COATESVILLE, PA
SURGICAL INSTITUTE OF READING
WYOMISSING, PA
WERNERSVILLE STATE HOSPITAL
WERNERSVILLE, PA
PHILHAVEN HOSPITAL
MT GRETNA, PA
LANCASTER BEHAVIORAL HEALTH HOSPITAL
LANCASTER, PA
TOWER BEHAVIORAL HEALTH
READING, PA
Owner & Operator Information
Business Entity
PHOEBE BERKS HEALTH CARE CENTER INC
Ownership Structure
Management & Direction
- GEORGE ABDOUCHE OPERATIONAL/MANAGERIAL CONTROL
- GEORGE ABDOUCHE ADP OF THE SNF
- TRACY ALFARO OPERATIONAL/MANAGERIAL CONTROL
- TRACY ALFARO ADP OF THE SNF
- THOMAS BAER CORPORATE OFFICER
- THOMAS BAER ADP OF THE SNF
- THOMAS BAER OPERATIONAL/MANAGERIAL CONTROL
- BAKER TILLY ADVISORY GROUP LP ADP OF THE SNF
- RICHARD BARLEY OPERATIONAL/MANAGERIAL CONTROL
- RICHARD BARLEY ADP OF THE SNF
- BONITA BATES OPERATIONAL/MANAGERIAL CONTROL
- BONITA BATES TRUSTEE OF THE SNF
- CARMEN BELL OPERATIONAL/MANAGERIAL CONTROL
- CARMEN BELL TRUSTEE OF THE SNF
- ROBERT BERTOLETTE OPERATIONAL/MANAGERIAL CONTROL
- ROBERT BERTOLETTE TRUSTEE OF THE SNF
- CARRIE CALL OPERATIONAL/MANAGERIAL CONTROL
- CARRIE CALL TRUSTEE OF THE SNF
- SCOTT CALVERT CORPORATE DIRECTOR
- KENNETH CHARETTE TRUSTEE OF THE SNF
- KENNETH CHARETTE OPERATIONAL/MANAGERIAL CONTROL
- ANNMARIE CHAVARRIA OPERATIONAL/MANAGERIAL CONTROL
- DANIEL COLLIER ADP OF THE SNF
- DANIEL COLLIER OPERATIONAL/MANAGERIAL CONTROL
- CHRISTA DUELBERG-KRAFTICIAN OPERATIONAL/MANAGERIAL CONTROL
- FRIENDS SERVICES FOR THE AGING OPERATIONAL/MANAGERIAL CONTROL
- FRIENDS SERVICES FOR THE AGING ADP OF THE SNF
- SHERRY GASSERT OPERATIONAL/MANAGERIAL CONTROL
- SHERRY GASSERT CORPORATE DIRECTOR
- SHERRY GASSERT ADP OF THE SNF
- GENERAL HEALTH CARE RESOURCES INC. ADP OF THE SNF
- WILLIAM HACKER OPERATIONAL/MANAGERIAL CONTROL
- WILLIAM HACKER TRUSTEE OF THE SNF
- TERI HADDAD ADP OF THE SNF
- TERI HADDAD CORPORATE DIRECTOR
- ROB KHANUJA ADP OF THE SNF
- ROB KHANUJA OPERATIONAL/MANAGERIAL CONTROL
- ROB KHANUJA CORPORATE DIRECTOR
- JENNIFER KWIATKOWSKI ADP OF THE SNF
- JENNIFER KWIATKOWSKI OPERATIONAL/MANAGERIAL CONTROL
- ANN MARIE LANGHAM ADP OF THE SNF
- EMMETT LIEN OPERATIONAL/MANAGERIAL CONTROL
- EMMETT LIEN TRUSTEE OF THE SNF
- JOSEPH LION OPERATIONAL/MANAGERIAL CONTROL
- JOSEPH LION ADP OF THE SNF
- JANET MACK ADP OF THE SNF
- JANET MACK OPERATIONAL/MANAGERIAL CONTROL
- CANDACE MASON CORPORATE DIRECTOR
- CANDACE MASON ADP OF THE SNF
- CANDACE MASON OPERATIONAL/MANAGERIAL CONTROL
- TRACY MASON OPERATIONAL/MANAGERIAL CONTROL
- TRACY MASON ADP OF THE SNF
- HEATHER MCCOOL OPERATIONAL/MANAGERIAL CONTROL
- HEATHER MCCOOL ADP OF THE SNF
- DEBORA MERRILL OPERATIONAL/MANAGERIAL CONTROL
- DEBORA MERRILL TRUSTEE OF THE SNF
- ROBERT MILLER TRUSTEE OF THE SNF
- ROBERT MILLER OPERATIONAL/MANAGERIAL CONTROL
- DARREN MORRIS OPERATIONAL/MANAGERIAL CONTROL
- DARREN MORRIS CORPORATE DIRECTOR
- DANIEL MOSER OPERATIONAL/MANAGERIAL CONTROL
- DANIEL MOSER TRUSTEE OF THE SNF
- NURSELECT LLC ADP OF THE SNF
- FAITH PALERMO ADP OF THE SNF
- FAITH PALERMO CORPORATE DIRECTOR
- FAITH PALERMO OPERATIONAL/MANAGERIAL CONTROL
- JESSICA PETTIE OPERATIONAL/MANAGERIAL CONTROL
- JESSICA PETTIE CORPORATE DIRECTOR
- JESSICA PETTIE ADP OF THE SNF
- MICHAEL PFLEEGOR ADP OF THE SNF
- MICHAEL PFLEEGOR OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL PFLEEGOR CORPORATE DIRECTOR
- PHOEBE SERVICES INC ADP OF THE SNF
- PHOEBE-DEVITT HOMES OPERATIONAL/MANAGERIAL CONTROL
- PHYSICIAN AND TACTICAL HEALTHCARE SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- PHYSICIAN AND TACTICAL HEALTHCARE SERVICES LLC ADP OF THE SNF
- MATTHEW RASSLER CORPORATE DIRECTOR
- MATTHEW RASSLER OPERATIONAL/MANAGERIAL CONTROL
- MATTHEW RASSLER ADP OF THE SNF
- CRAIG SHELLY ADP OF THE SNF
- CRAIG SHELLY CORPORATE DIRECTOR
- CRAIG SHELLY OPERATIONAL/MANAGERIAL CONTROL
- SHIFTSTER LLC ADP OF THE SNF
- JASON SHOTT OPERATIONAL/MANAGERIAL CONTROL
- JASON SHOTT CORPORATE OFFICER
- JASON SHOTT ADP OF THE SNF
- HANIFF SKEETE TRUSTEE OF THE SNF
- HANIFF SKEETE OPERATIONAL/MANAGERIAL CONTROL
- JOSHUA SLOAN OPERATIONAL/MANAGERIAL CONTROL
- JOSHUA SLOAN TRUSTEE OF THE SNF
- DAVID SMITH OPERATIONAL/MANAGERIAL CONTROL
- DAVID SMITH TRUSTEE OF THE SNF
- MARIE STASKA-PIER CORPORATE OFFICER
- MARIE STASKA-PIER ADP OF THE SNF
- MARIE STASKA-PIER OPERATIONAL/MANAGERIAL CONTROL
- PATRICIA STEINER ADP OF THE SNF
- PATRICIA STEINER OPERATIONAL/MANAGERIAL CONTROL
- PATRICIA STEINER CORPORATE DIRECTOR
- SCOTT STEVENSON INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- SCOTT STEVENSON OPERATIONAL/MANAGERIAL CONTROL
- SCOTT STEVENSON CORPORATE OFFICER
- SCOTT STEVENSON ADP OF THE SNF
- FRANK TIANO ADP OF THE SNF
- NICHOLAS TRANGUCH TRUSTEE OF THE SNF
- NICHOLAS TRANGUCH OPERATIONAL/MANAGERIAL CONTROL
- NICOLE WATSON OPERATIONAL/MANAGERIAL CONTROL
- NICOLE WATSON ADP OF THE SNF
- WILLIAM WORLEY TRUSTEE OF THE SNF
- WILLIAM WORLEY OPERATIONAL/MANAGERIAL CONTROL
- NEIL WRIGHT OPERATIONAL/MANAGERIAL CONTROL
- NEIL WRIGHT CORPORATE DIRECTOR
- NEIL WRIGHT ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Glen at Willow Valley | N/A | 5 |
| Transitional Sub-Acute Unit | N/A | 5 |
| Fairmount Homes | N/A | 5 |
| Rehabilitation Center at Brethren Village LLC | N/A | 5 |
| Tel Hai Retirement Community | N/A | 5 |
| The Gardens at York Terrace | N/A | 5 |
| Trillium Place | N/A | 5 |
| Cornwall Manor | N/A | 5 |
| Phoebe Berks | N/A | 5 |
| Inn at Freedom Village,the | N/A | 5 |
Related Analysis
Best Nursing Homes in WERNERSVILLE, PA
Compare Phoebe Berks to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Phoebe Berks directly at 6106784002. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.