About Royale Gardens Health and Rehabilitation Center
Royale Gardens Health And Rehabilitation Center, located in GRANTS PASS, OR, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Royale Gardens Health and Rehabilitation Center
- More Nursing Time: Staff spends 4.83 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 4.83 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the VOLARE HEALTH network. This chain operates 16 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Royale Gardens Health and Rehabilitation Center provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 136 | Oct 29, 2024 |
| Weighted Average | 165 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 15.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 15.8% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 14.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 0.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 6.1% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 92.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 17.8% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 7.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.2% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 89.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.9% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 20.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 8.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 20 complaints
- 2025: 5 complaints
- 2026: 3 complaints
- Total: 32 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 29, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Apr 29, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 16, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Aug 25, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 25, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Jun 03, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Mar 14, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 28, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 18, 2024 | Observe each nurse aide's job performance and give regular training. |
| Dec 18, 2024 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| Dec 18, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Dec 18, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 18, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Dec 18, 2024 | Provide care or services that was trauma informed and/or culturally competent. |
| Dec 18, 2024 | Post nurse staffing information every day. |
| Dec 18, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| Mar 15, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Mar 15, 2024 | Keep all essential equipment working safely. |
| Mar 15, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Mar 15, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 15, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Mar 15, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 15, 2024 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| Mar 15, 2024 | Respond appropriately to all alleged violations. |
| Mar 15, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 15, 2024 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| Mar 15, 2024 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). |
| Mar 15, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Aug 29, 2023 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
| Aug 29, 2023 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Aug 29, 2023 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Jul 13, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
Nearby Hospitals
PROVIDENCE MEDFORD MEDICAL CENTER
MEDFORD, OR
ASANTE THREE RIVERS MEDICAL CENTER
GRANTS PASS, OR
Owner & Operator Information
Business Entity
GILBERT CREEK HEALTH & REHABILITATION CENTER LLC
Ownership Structure
- ALEXANDER HAGLER Indirect
- KNOX HEALTHCARE PAC 12 HOLDINGS LLC Indirect
- DONALD KNOX Indirect
- PAC 12 HOLDINGS LLC Indirect
- PAC 12 OPCO HOLDCO LLC Direct: 100%
- PAC 12 PINNACLE HOLDCO LLC Indirect
Management & Direction
- DONALD KNOX CORPORATE OFFICER
- PAC 12 OPCO HOLDCO LLC OPERATIONAL/MANAGERIAL CONTROL
- PAC 12 PINNACLE HOLDCO LLC OPERATIONAL/MANAGERIAL CONTROL
- ELIEZER SCHWARTZ OPERATIONAL/MANAGERIAL CONTROL
- BENJAMIN SPARKS CORPORATE OFFICER
- VOLARE HEALTH LLC OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Regency Care of Rogue Valley | N/A | 5 |
| Rogue Valley Manor | N/A | 5 |
| Avamere at Three Fountains | N/A | 5 |
| Laurel Hill Nursing Center | N/A | 3 |
| Avamere Health Services of Rogue Valley | N/A | 2 |
| Highland House Nursing and Rehabilitation Center | N/A | 1 |
| Royale Gardens Health and Rehabilitation Center | N/A | 2 |
Related Analysis
Best Nursing Homes in GRANTS PASS, OR
Compare Royale Gardens Health and Rehabilitation Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Royale Gardens Health and Rehabilitation Center directly at 5414768891. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.