About West Hills Health and Rehabilitation
West Hills Health And Rehabilitation, located in PORTLAND, OR, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose West Hills Health and Rehabilitation
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
- More Nursing Time: Staff spends 5.03 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 5.03 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the THE GOODMAN GROUP network. This chain operates 10 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
West Hills Health and Rehabilitation provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 3 |
|
| Quality Measures | 4 |
|
| Staffing | 5 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 24 | Apr 25, 2025 |
| Weighted Average | 53 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 24.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 10.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 6.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 9.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.2% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 2.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 98.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.8% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 15.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 25.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 91.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 93.1% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 20.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 17.9% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2024: 7 complaints
- 2025: 2 complaints
- Total: 10 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 27, 2025 | Prepare residents for a safe transfer or discharge from the nursing home. |
| Jan 27, 2025 | Ensure that residents are free from significant medication errors. |
| Jun 28, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 28, 2024 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| Jun 28, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Feb 06, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Feb 06, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| Feb 06, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Feb 06, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Jun 14, 2023 | Ensure that residents are free from significant medication errors. |
Nearby Hospitals
WILLAMETTE VALLEY MEDICAL CENTER
MCMINNVILLE, OR
LEGACY MERIDIAN PARK MEDICAL CENTER
TUALATIN, OR
LEGACY MOUNT HOOD MEDICAL CENTER
GRESHAM, OR
PEACEHEALTH SOUTHWEST MEDICAL CENTER
VANCOUVER, WA
HILLSBORO MEDICAL CENTER
HILLSBORO, OR
PROVIDENCE MILWAUKIE HOSPITAL
MILWAUKIE, OR
LEGACY EMANUEL MEDICAL CENTER
PORTLAND, OR
OHSU HOSPITAL AND CLINICS
PORTLAND, OR
PROVIDENCE WILLAMETTE FALLS MEDICAL CENTER
OREGON CITY, OR
PROVIDENCE ST VINCENT MEDICAL CENTER
PORTLAND, OR
LEGACY GOOD SAMARITAN MEDICAL CENTER
PORTLAND, OR
LEGACY SALMON CREEK MEDICAL CENTER
VANCOUVER, WA
PROVIDENCE PORTLAND MEDICAL CENTER
PORTLAND, OR
KAISER FOUNDATION HOSPITAL WESTSIDE
HILLSBORO, OR
ADVENTIST HEALTH PORTLAND
PORTLAND, OR
PROVIDENCE NEWBERG MEDICAL CENTER
NEWBERG, OR
KAISER SUNNYSIDE MEDICAL CENTER
CLACKAMAS, OR
PORTLAND VA MEDICAL CENTER
PORTLAND, OR
SHRINERS HOSPITAL FOR CHILDREN - PORTLAND
PORTLAND, OR
CEDAR HILLS HOSPITAL
PORTLAND, OR
Owner & Operator Information
Business Entity
WEST HILLS CONVALESCENT CENTER LIMITED PARTNERSHIP
Ownership Structure
- WENDY BROWN Indirect
- JOHN B. GOODMAN 2006 IRRV GRANTOR TR Direct: NO PERCENTAGE PROVIDED
- JOHN B. GOODMAN 2006 IRRV GRANTOR TR Indirect
- THE GOODMAN GROUP PROPERTIES LLC Direct: NO PERCENTAGE PROVIDED
- WERNER VENTURES LIMITED PARTNERSHIP Direct: NO PERCENTAGE PROVIDED
- JEFFERY WERNER Indirect
- WEST HILLS CONVALESCENT CENTER LIMITED PARTNERSHIP Direct: NO PERCENTAGE PROVIDED
Management & Direction
- RANDALL BENSON CORPORATE OFFICER
- CRAIG EDINGER CORPORATE OFFICER
- DENISE GOULD W-2 MANAGING EMPLOYEE
- CLINTON KNACKE CORPORATE OFFICER
- DENISE OLSON CORPORATE OFFICER
- JAMES WEICHERT CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Reedwood Post Acute | N/A | 5 |
| Rose Linn Care Center | N/A | 4 |
| Holladay Park Plaza | N/A | 5 |
| Willamette View Health Center | N/A | 5 |
| Village at Hillside | N/A | 5 |
| Marquis Newberg | N/A | 5 |
| Marquis Tualatin Post Acute Rehab | N/A | 5 |
| Marquis Forest Grove Post Acute Rehab | N/A | 5 |
| Mirabella Portland | N/A | 5 |
| Marquis Wilsonville Post Acute Rehab | N/A | 5 |
Related Analysis
Best Nursing Homes in PORTLAND, OR
Compare West Hills Health and Rehabilitation to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact West Hills Health and Rehabilitation directly at 5032441107. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.