About The Oaks Healthcare Center
The Oaks Healthcare Center, located in POTEAU, OK, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose The Oaks Healthcare Center
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.24 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
The Oaks Healthcare Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 2 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 92 | Feb 26, 2025 |
| Weighted Average | 93 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 33.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 22.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 4.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 21.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 5.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 6.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.7% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 4.2% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 5.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.6% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 23.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 28.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 93.6% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 72.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 8.9% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 16.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 7.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2024: 7 complaints
- 2025: 2 complaints
- 2026: 1 complaint
- Total: 11 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Sep 17, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Sep 17, 2025 | Provide and implement an infection prevention and control program. |
| Dec 04, 2024 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| Sep 25, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 20, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 20, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Aug 20, 2024 | Respond appropriately to all alleged violations. |
| Aug 20, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Aug 20, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Dec 11, 2023 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. |
| Jun 21, 2026 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
Nearby Hospitals
BAPTIST HEALTH - FORT SMITH
FORT SMITH, AR
MERCY HOSPITAL FORT SMITH
FORT SMITH, AR
EASTERN OKLAHOMA MEDICAL CENTER
POTEAU, OK
VALLEY BEHAVIORAL HEALTH SYSTEM
BARLING, AR
Owner & Operator Information
Business Entity
THE OAKS HEALTHCARE CENTER - POTEAU, LLC
Ownership Structure
- GRANT RHODES REVOCABLE TRUST Direct: 50%
- JEFFREY W YOUNG REVOCABLE TRUST DATED JULY 27 2017 Direct: 50%
- JONATHAN RHODES Indirect
- JEFFREY YOUNG Indirect
Management & Direction
- BEDLAM PROPERTIES HO LLC OPERATIONAL/MANAGERIAL CONTROL
- BEDLAM PROPERTIES HO LLC ADP OF THE SNF
- NORMA COX ADP OF THE SNF
- GRANT RHODES REVOCABLE TRUST ADP OF THE SNF
- JEFFREY W YOUNG REVOCABLE TRUST DATED JULY 27 2017 ADP OF THE SNF
- MARK LIETZKE OPERATIONAL/MANAGERIAL CONTROL
- MARK LIETZKE ADP OF THE SNF
- MATRIX PROVIDER SOLUTIONS LLC OPERATIONAL/MANAGERIAL CONTROL
- MATRIX PROVIDER SOLUTIONS LLC ADP OF THE SNF
- ARTHUR PEARSON ADP OF THE SNF
- POTEAU NURSING CENTER LLC ADP OF THE SNF
- JONATHAN RHODES ADP OF THE SNF
- LARRY SNOW CORPORATE OFFICER
- LARRY SNOW ADP OF THE SNF
- JEFFREY YOUNG ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Spiro Nursing Home, Inc. | N/A | 4 |
| Covington Court Health and Rehabilitation Center | N/A | 4 |
| Chapel Ridge Health and Rehab | N/A | 4 |
| Fianna Hills Nursing and Rehabilitation Center | N/A | 3 |
| Ashton Place Health and Rehab, LLC | N/A | 4 |
| Talihina Manor | N/A | 3 |
| The Blossoms at Fort Smith Rehab and Nursing Center | N/A | 2 |
| Methodist Health and Rehab | N/A | 3 |
| Riverside Health Services | N/A | 1 |
| Heavener Nursing and Rehab | N/A | 1 |
Related Analysis
Best Nursing Homes in POTEAU, OK
Compare The Oaks Healthcare Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Oaks Healthcare Center directly at 9186478236. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.