About The Avenue Care and Rehabilitation Center
The Avenue Care And Rehabilitation Center, located in WARRENSVILLE HEIGHTS, OH, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose The Avenue Care and Rehabilitation Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.81 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the PROGRESSIVE QUALITY CARE network. This chain operates 11 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
The Avenue Care and Rehabilitation Center provides more care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 188 | Aug 13, 2025 |
| Weighted Average | 174 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 34.9% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 12.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 5.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.3% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 49.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 95.4% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 92.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.8% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 4.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 6.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.7% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 81.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 15.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 5.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 5 complaints
- 2025: 22 complaints
- Total: 31 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 19, 2025 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. |
| Dec 19, 2025 | Employ staff that are licensed, certified, or registered in accordance with state laws. |
| Dec 18, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 18, 2025 | Provide and implement an infection prevention and control program. |
| Dec 18, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Dec 18, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Dec 18, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Dec 18, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Dec 18, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Dec 18, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Dec 18, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Dec 18, 2025 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| Dec 18, 2025 | Ensure that residents are free from significant medication errors. |
| Dec 18, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| Dec 18, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Dec 18, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 18, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Dec 18, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Dec 18, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Dec 18, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Dec 18, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jan 31, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 29, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 30, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Jul 30, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| May 10, 2024 | Ensure that residents are free from significant medication errors. |
| May 10, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 07, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Dec 07, 2023 | Ensure that residents are free from significant medication errors. |
| Sep 19, 2023 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| Jun 30, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
Nearby Hospitals
LUTHERAN HOSPITAL
CLEVELAND, OH
LAKE HEALTH
CONCORD, OH
UNIVERSITY HOSPITALS AHUJA MEDICAL CENTER
BEACHWOOD, OH
UH CLEVELAND MEDICAL CENTER
CLEVELAND, OH
UNIVERSITY HOSPITALS PORTAGE MEDICAL CENTER
RAVENNA, OH
METROHEALTH SYSTEM
CLEVELAND, OH
SUMMA WESTERN RESERVE HOSPITAL
CUYAHOGA FALLS, OH
CLEVELAND CLINIC
CLEVELAND, OH
UH REGIONAL HOSPITALS
CHARDON, OH
SOUTHWEST GENERAL HEALTH CENTER
MIDDLEBURG HEIGHTS, OH
PARMA COMMUNITY GENERAL HOSPITAL
PARMA, OH
UH ST JOHN MEDICAL CENTER
WESTLAKE, OH
LOUIS STOKES CLEVELAND VA MEDICAL CENTER
CLEVELAND, OH
EUCLID HOSPITAL
EUCLID, OH
HILLCREST HOSPITAL
MAYFIELD HEIGHTS, OH
MEDINA HOSPITAL
MEDINA, OH
CRYSTAL CLINIC ORTHOPAEDIC CENTER
AKRON, OH
FAIRVIEW HOSPITAL
CLEVELAND, OH
MARYMOUNT HOSPITAL
GARFIELD HEIGHTS, OH
SOUTH POINTE HOSPITAL
WARRENSVILLE HEIGHTS, OH
Owner & Operator Information
Business Entity
PROGRESSIVE INTERCHANGE HEALTHCARE LLC
Ownership Structure
- FLANK REAL ESTATE LLC Indirect
- STEVE GREENBURG Indirect
- MIKE FLANK TRUST Indirect
- PROGRESSIVE INTERCHANGE LLC Direct: 100%
Management & Direction
- RAJESH AGARWAL OPERATIONAL/MANAGERIAL CONTROL
- RAJESH AGARWAL ADP OF THE SNF
- FLANK REAL ESTATE LLC ADP OF THE SNF
- EITAN FLANK ADP OF THE SNF
- EITAN FLANK OPERATIONAL/MANAGERIAL CONTROL
- STEVE GREENBURG ADP OF THE SNF
- ELIZABETH LESHER OPERATIONAL/MANAGERIAL CONTROL
- ELIZABETH LESHER ADP OF THE SNF
- MIKE FLANK TRUST ADP OF THE SNF
- PROGRESSIVE QUALITY CARE INC ADP OF THE SNF
- PROGRESSIVE QUALITY CARE INC OPERATIONAL/MANAGERIAL CONTROL
- DANIEL SHILLER CORPORATE OFFICER
- DANIEL SHILLER ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Algart Health Care | N/A | 5 |
| Western Reserve Masonic Comm | N/A | 5 |
| Concord Village Skilled Nursing and Rehabilitation | N/A | 5 |
| Burton Health Care Center | N/A | 5 |
| North Park Care Center | N/A | 5 |
| Ohio Living Rockynol | N/A | 5 |
| Brookdale Westlake Village | N/A | 5 |
| Welsh Home The | N/A | 5 |
| Ohman Family Living at Blossom | N/A | 5 |
| Mentor Ridge Health and Rehabilitation | N/A | 5 |
Related Analysis
Best Nursing Homes in WARRENSVILLE HEIGHTS, OH
Compare The Avenue Care and Rehabilitation Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Avenue Care and Rehabilitation Center directly at 2168969900. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.