About Otterbein North Shore
Otterbein North Shore, located in LAKESIDE, OH, is a non-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose Otterbein North Shore
- More Nursing Time: Staff spends 5.15 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 5.15 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the OTTERBEIN SENIORLIFE network. This chain operates 19 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Otterbein North Shore provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 3 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 56 | Apr 17, 2025 |
| Weighted Average | 50 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 34.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 22.9% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 3.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 12.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 5.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 5.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | N/A |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 56.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | N/A |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 85.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 0.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 31.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 31.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 2 complaints
- 2025: 1 complaint
- 2026: 4 complaints
- Total: 7 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 16, 2026 | Ensure that residents are free from significant medication errors. |
| Apr 16, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Apr 16, 2026 | Provide enough food/fluids to maintain a resident's health. |
| Apr 16, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Nov 03, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 01, 2024 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. |
| Jul 01, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
Nearby Hospitals
MAGRUDER HOSPITAL
PORT CLINTON, OH
FIRELANDS REGIONAL MEDICAL CENTER
SANDUSKY, OH
FISHER-TITUS HOSPITAL
NORWALK, OH
BELLEVUE HOSPITAL
BELLEVUE, OH
MEMORIAL HOSPITAL
FREMONT, OH
Owner & Operator Information
Business Entity
NORTH SHORE RETIREMENT COMMUNITY
Ownership Structure
- OTTERBEIN HOME Indirect
- OTTERBEIN LSC LLC Direct: 100%
Management & Direction
- LYNN APP OPERATIONAL/MANAGERIAL CONTROL
- LYNN APP CORPORATE DIRECTOR
- STEVE BAKER INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- VICTORIA BARTLETT OPERATIONAL/MANAGERIAL CONTROL
- BECKY BAYLIFF OPERATIONAL/MANAGERIAL CONTROL
- KEB BELL MANAGING CONTROL - GOVERNING BODY
- KEB BELL TRUSTEE OF THE SNF
- WILLIAM BROWNSON OPERATIONAL/MANAGERIAL CONTROL
- DANIEL BURKE OPERATIONAL/MANAGERIAL CONTROL
- ROBERT COLEMAN OPERATIONAL/MANAGERIAL CONTROL
- MARILYN FARIS TRUSTEE OF THE SNF
- MARILYN FARIS MANAGING CONTROL - GOVERNING BODY
- RALPH FRALEY OPERATIONAL/MANAGERIAL CONTROL
- FUNCTIONAL PATHWAYS OF TENNESSEE LLC ADP OF THE SNF
- FUNCTIONAL PATHWAYS OF TENNESSEE LLC OPERATIONAL/MANAGERIAL CONTROL
- ABRAHAM GALBUT INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- DANIEL GALBUT INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- DAVID GALBUT INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- ERIC GALBUT INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- ROBERT GALBUT INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- HEIDI GLOSSER OPERATIONAL/MANAGERIAL CONTROL
- JAMES GREEN CORPORATE OFFICER
- JAMES GREEN OPERATIONAL/MANAGERIAL CONTROL
- RITA HAWKINS OPERATIONAL/MANAGERIAL CONTROL
- TOMAS HAZELBAKER OPERATIONAL/MANAGERIAL CONTROL
- BECKY JOHNSON TRUSTEE OF THE SNF
- BECKY JOHNSON MANAGING CONTROL - GOVERNING BODY
- JENNIFER LENTHE OPERATIONAL/MANAGERIAL CONTROL
- JENNIFER LENTHE ADP OF THE SNF
- JASON MILLER CORPORATE OFFICER
- SCOT OCKE TRUSTEE OF THE SNF
- SCOT OCKE MANAGING CONTROL - GOVERNING BODY
- OTTERBEIN HOME ADP OF THE SNF
- OTTERBEIN HOME OPERATIONAL/MANAGERIAL CONTROL
- ROBYN PALMER TRUSTEE OF THE SNF
- ROBYN PALMER MANAGING CONTROL - GOVERNING BODY
- JONATHAN PARITZKY INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- JOHN PIERCE OPERATIONAL/MANAGERIAL CONTROL
- JOHN PIERCE ADP OF THE SNF
- POLARIS PHARMACY SERVICES OF OHIO LLC ADP OF THE SNF
- CAROLYN PYTLIK TRUSTEE OF THE SNF
- CAROLYN PYTLIK MANAGING CONTROL - GOVERNING BODY
- DAVID ROMBRO INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- ELIZABETH SIBBRING MANAGING CONTROL - GOVERNING BODY
- ELIZABETH SIBBRING TRUSTEE OF THE SNF
- STEVE VONDERHAAR OPERATIONAL/MANAGERIAL CONTROL
- JILL WILSON CORPORATE OFFICER
- TODD ZISEK INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Admiral's Pointe Nursing and Rehabilitation | N/A | 5 |
| Bellevue Care Center | N/A | 5 |
| Mill Manor Care Center | N/A | 5 |
| Twilight Gardens Nursing and Rehabilitation | N/A | 4 |
| Willows at Bellevue | N/A | 5 |
| The Meadows at Osborn Park | N/A | 4 |
| Kingston Health Center of Vermilion | N/A | 5 |
| Norwalk Memorial Home | N/A | 4 |
| Concord Care and Rehabilitation Center | N/A | 4 |
| Parkvue Health Care Center | N/A | 4 |
Related Analysis
Best Nursing Homes in LAKESIDE, OH
Compare Otterbein North Shore to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Otterbein North Shore directly at 4197988203. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.