About The Heights Rehabilitation and Healthcare Center
The Heights Rehabilitation And Healthcare Center, located in BROADVIEW HEIGHTS, OH, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose The Heights Rehabilitation and Healthcare Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.41 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the CROWN HEALTHCARE GROUP network. This chain operates 9 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
The Heights Rehabilitation and Healthcare Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 2 |
|
| Quality Measures | 4 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 72 | Sep 14, 2023 |
| Weighted Average | 90 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 20.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 17.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 0.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.2% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 96.2% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.5% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 98.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 0.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 48.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 99.2% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 95.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.9% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 29.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 6.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 3 complaints
- 2025: 5 complaints
- Total: 12 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 02, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Dec 02, 2025 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Aug 30, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jul 12, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jul 12, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Sep 20, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 17, 2024 | Keep residents' personal and medical records private and confidential. |
| Apr 17, 2024 | Respond appropriately to all alleged violations. |
| Nov 01, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 01, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 01, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Nov 01, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
Nearby Hospitals
UNIVERSITY HOSPITALS AHUJA MEDICAL CENTER
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METROHEALTH SYSTEM
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LUTHERAN HOSPITAL
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LAKE HEALTH
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UNIVERSITY HOSPITALS PORTAGE MEDICAL CENTER
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SUMMA WESTERN RESERVE HOSPITAL
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UH CLEVELAND MEDICAL CENTER
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SUMMA HEALTH SYSTEM
AKRON, OH
UNIVERSITY HOSPITALS - ELYRIA MEDICAL CENTER
ELYRIA, OH
EUCLID HOSPITAL
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SOUTHWEST GENERAL HEALTH CENTER
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CLEVELAND CLINIC
CLEVELAND, OH
PARMA COMMUNITY GENERAL HOSPITAL
PARMA, OH
UH REGIONAL HOSPITALS
CHARDON, OH
UH ST JOHN MEDICAL CENTER
WESTLAKE, OH
LOUIS STOKES CLEVELAND VA MEDICAL CENTER
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SOUTH POINTE HOSPITAL
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MEDINA HOSPITAL
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AKRON GENERAL MEDICAL CENTER
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FAIRVIEW HOSPITAL
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Owner & Operator Information
Business Entity
THE HEIGHTS REHABILITATION AND HEALTHCARE CENTER LLC
Ownership Structure
- CROWN OHIO HOLDCO II LLC Direct: 100%
Management & Direction
- KEVIN DAUBENMIRE MANAGING CONTROL - GOVERNING BODY
- KEVIN DAUBENMIRE OPERATIONAL/MANAGERIAL CONTROL
- KEVIN DAUBENMIRE ADP OF THE SNF
- ELKINS WAY LLC OPERATIONAL/MANAGERIAL CONTROL
- FEJCC TRUST ADP OF THE SNF
- JOHN FLANAGAN OPERATIONAL/MANAGERIAL CONTROL
- JOHN FLANAGAN ADP OF THE SNF
- THOMAS MANDAT OPERATIONAL/MANAGERIAL CONTROL
- THOMAS MANDAT ADP OF THE SNF
- MDATAS TRUST ADP OF THE SNF
- MRS FAMILY TRUST ADP OF THE SNF
- MOSHE WEINTRAUB ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Keystone Pointe Health and Rehabilitation | N/A | 5 |
| Algart Health Care | N/A | 5 |
| Concord Village Skilled Nursing and Rehabilitation | N/A | 5 |
| Western Reserve Masonic Comm | N/A | 5 |
| Ohio Living Rockynol | N/A | 5 |
| North Park Care Center | N/A | 5 |
| Brookdale Westlake Village | N/A | 5 |
| Welsh Home The | N/A | 5 |
| Wadsworth Pointe | N/A | 5 |
| Mentor Ridge Health and Rehabilitation | N/A | 5 |
Related Analysis
Best Nursing Homes in BROADVIEW HEIGHTS, OH
Compare The Heights Rehabilitation and Healthcare Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Heights Rehabilitation and Healthcare Center directly at 4405264770. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.