About Phoenix of Maple Heights
Phoenix Of Maple Heights, located in MAPLE HEIGHTS, OH, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Phoenix of Maple Heights
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.25 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Phoenix of Maple Heights provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 160 | Jun 13, 2024 |
| Weighted Average | 135 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 4.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.8% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 16.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 61.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 39.8% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 2.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 14.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.9% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | N/A |
| Percentage of long-stay residents with pressure ulcers (QM479) | 1.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 19.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 3.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2024: 4 complaints
- Total: 6 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Aug 13, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Aug 13, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| May 08, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 12, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Dec 15, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Dec 15, 2023 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
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Owner & Operator Information
Business Entity
PHOENIX MAPLE HEIGHTS OPERATING CO LLC
Ownership Structure
- PHOENIX HEALTH SERVICES LLC Direct: 100%
- LOUIS SCHONFELD Indirect
Management & Direction
- PHOENIX HEALTH SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- BERNARD SCHONFELD CORPORATE OFFICER
- BERNARD SCHONFELD OPERATIONAL/MANAGERIAL CONTROL
- LOUIS SCHONFELD CORPORATE OFFICER
- LOUIS SCHONFELD OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Algart Health Care | N/A | 5 |
| Western Reserve Masonic Comm | N/A | 5 |
| Concord Village Skilled Nursing and Rehabilitation | N/A | 5 |
| Burton Health Care Center | N/A | 5 |
| Ohio Living Rockynol | N/A | 5 |
| North Park Care Center | N/A | 5 |
| Welsh Home The | N/A | 5 |
| Ohman Family Living at Blossom | N/A | 5 |
| Mentor Ridge Health and Rehabilitation | N/A | 5 |
| Huntington Woods Care and Rehab Center | N/A | 5 |
Related Analysis
Best Nursing Homes in MAPLE HEIGHTS, OH
Compare Phoenix of Maple Heights to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Phoenix of Maple Heights directly at 2166623343. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.