About Diplomat Healthcare
Diplomat Healthcare, located in NORTH ROYALTON, OH, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Diplomat Healthcare
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.24 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the SABER HEALTHCARE GROUP network. This chain operates 126 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Diplomat Healthcare provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 144 | Oct 10, 2024 |
| Weighted Average | 143 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 27.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 3.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 7.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 5.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 26.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 89.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 29.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 5.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 28.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 36.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.9% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 22.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 16.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 6 complaints
- 2024: 15 complaints
- 2025: 8 complaints
- Total: 29 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 15, 2025 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. |
| Dec 15, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Dec 15, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 15, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Dec 15, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 15, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Dec 15, 2025 | Provide enough food/fluids to maintain a resident's health. |
| Dec 15, 2025 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| Dec 24, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 24, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 24, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Dec 24, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Dec 24, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 24, 2024 | Respond appropriately to all alleged violations. |
| Dec 24, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 24, 2024 | Provide appropriate foot care. |
| Dec 24, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 24, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Dec 24, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Dec 12, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Aug 12, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Apr 05, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Apr 05, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Nov 30, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Nov 30, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Nov 30, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 18, 2023 | Provide and implement an infection prevention and control program. |
| Jul 28, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 20, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
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Owner & Operator Information
Business Entity
DIPLOMATE HEALTHCARE LLC
Ownership Structure
Management & Direction
- CITRIN COOPERMAN ADVISORS LLC ADP OF THE SNF
- RICHARD HARTLINE OPERATIONAL/MANAGERIAL CONTROL
- RICHARD HARTLINE ADP OF THE SNF
- HUNTINGTON NATIONAL BANK ADP OF THE SNF
- GREGORY NICOLUZAKIS CORPORATE OFFICER
- GREGORY NICOLUZAKIS ADP OF THE SNF
- NORTH ROYALTON OHIO PROPERTY LLC ADP OF THE SNF
- SABER GOVERNANCE LLC ADP OF THE SNF
- SHG BOA LLC ADP OF THE SNF
- SHG MANAGEMENT LLC OPERATIONAL/MANAGERIAL CONTROL
- SHG MANAGEMENT LLC ADP OF THE SNF
- SHG MT LLC ADP OF THE SNF
- CHRISTOPHER THOMAS ADP OF THE SNF
- BENJAMIN VOLPE CORPORATE DIRECTOR
- BENJAMIN VOLPE ADP OF THE SNF
- BENJAMIN VOLPE OPERATIONAL/MANAGERIAL CONTROL
- BENJAMIN VOLPE CORPORATE OFFICER
- WILLIAM WEISBERG INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- WILLIAM WEISBERG OPERATIONAL/MANAGERIAL CONTROL
- WILLIAM WEISBERG CORPORATE OFFICER
- WILLIAM WEISBERG CORPORATE DIRECTOR
- WILLIAM WEISBERG ADP OF THE SNF
- VALERIE YOUELL OPERATIONAL/MANAGERIAL CONTROL
- VALERIE YOUELL ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Keystone Pointe Health and Rehabilitation | N/A | 5 |
| Algart Health Care | N/A | 5 |
| Kendal at Oberlin | N/A | 5 |
| Western Reserve Masonic Comm | N/A | 5 |
| North Park Care Center | N/A | 5 |
| Ohio Living Rockynol | N/A | 5 |
| Welsh Home The | N/A | 5 |
| Brookdale Westlake Village | N/A | 5 |
| Wadsworth Pointe | N/A | 5 |
| Mentor Ridge Health and Rehabilitation | N/A | 5 |
Related Analysis
Best Nursing Homes in NORTH ROYALTON, OH
Compare Diplomat Healthcare to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Diplomat Healthcare directly at 4402373104. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.