About Arbors West
Arbors West, located in WEST JEFFERSON, OH, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Arbors West
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.23 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the ARBORS AT OHIO network. This chain operates 16 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Arbors West provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 4 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 100 | Mar 27, 2025 |
| Weighted Average | 93 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 33.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 6.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 2.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 9.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 86.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 66.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 4.5% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 1.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 30.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.6% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 74.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 15.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 7.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2024: 5 complaints
- 2026: 1 complaint
- Total: 7 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 15, 2026 | Keep residents' personal and medical records private and confidential. |
| Dec 05, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Nov 06, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| Nov 06, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Nov 06, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Nov 06, 2024 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. |
| Dec 19, 2023 | Ensure that residents are free from significant medication errors. |
Nearby Hospitals
GRANT MEDICAL CENTER
COLUMBUS, OH
MOUNT CARMEL EAST & WEST
COLUMBUS, OH
BERGER HOSPITAL
CIRCLEVILLE, OH
MOUNT CARMEL ST ANN'S
WESTERVILLE, OH
OHIO STATE UNIVERSITY STATE HEALTH SYSTEM
COLUMBUS, OH
MADISON HEALTH
LONDON, OH
RIVERSIDE METHODIST HOSPITAL
COLUMBUS, OH
GRADY MEMORIAL HOSPITAL
DELAWARE, OH
DUBLIN METHODIST HOSPITAL
DUBLIN, OH
MERCY HEALTH - URBANA HOSPITAL
URBANA, OH
DOCTORS HOSPITAL
COLUMBUS, OH
MEMORIAL HOSPITAL
MARYSVILLE, OH
OHIO HOSPITAL FOR PSYCHIATRY
COLUMBUS, OH
DUBLIN SPRINGS
DUBLIN, OH
SUN BEHAVIORAL COLUMBUS
COLUMBUS, OH
RIVER VISTA HEALTH AND WELLNESS LLC
COLUMBUS, OH
MOUNT CARMEL BEHAVIORAL HEALTH
COLUMBUS, OH
MOUNT CARMEL DUBLIN
DUBLIN, OH
NATIONWIDE CHILDREN'S HOSPITAL
COLUMBUS, OH
TWIN VALLEY BEHAVIORAL HEALTHCARE
COLUMBUS, OH
Owner & Operator Information
Business Entity
WEST JEFFERSON OPCO LLC
Ownership Structure
- ARK OPCO GROUP LLC Direct: 100%
- B&Y HEALTHCARE S CORP Indirect
- B&Y TRUST Indirect
- CODY HEALTHCARE S CORP Indirect
- CRAIG FLASHNER 2007 TRUST Indirect
Management & Direction
- CRAIG FLASHNER CORPORATE OFFICER
- CRAIG FLASHNER OPERATIONAL/MANAGERIAL CONTROL
- KRISTINE KIRK W-2 MANAGING EMPLOYEE
- NOBLE HEALTHCARE MANAGEMENT LLC OPERATIONAL/MANAGERIAL CONTROL
- ROBERT NORCROSS CONTRACTED MANAGING EMPLOYEE
- ROBERT NORCROSS CORPORATE OFFICER
- YITZCHOK PERLSTEIN CORPORATE OFFICER
- YITZCHOK PERLSTEIN OPERATIONAL/MANAGERIAL CONTROL
- PRESTIGE ADMINISTRATIVE SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- STACEY ROGERS CONTRACTED MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Country View of Sunbury | N/A | 5 |
| Trueman Pointe Care Center | N/A | 5 |
| Country Club Center V, Inc | N/A | 5 |
| Highbanks Care Center | N/A | 5 |
| Westerwood Rehabilitation | N/A | 5 |
| Capri Gardens | N/A | 5 |
| Wesley Woods at New Albany | N/A | 5 |
| Landings of Westerville Health and Rehab The | N/A | 5 |
| Ohio Living Sarah Moore | N/A | 5 |
| Majestic Care of Columbus LLC | N/A | 5 |
Related Analysis
Best Nursing Homes in WEST JEFFERSON, OH
Compare Arbors West to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Arbors West directly at 6148797661. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.