About Country Club Center I
Country Club Center I, located in DOVER, OH, is a for-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose Country Club Center I
- More Nursing Time: Staff spends 3.88 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.88 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the COUNTRY CLUB REHABILITATION CAMPUS network. This chain operates 7 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Country Club Center I provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 367 | Dec 02, 2024 |
| Weighted Average | 326 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 11.2% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 4.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.3% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 2.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 9.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.8% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 10.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 94.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 84.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 2.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 31.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 93.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 28.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 0.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 5 complaints
- 2024: 11 complaints
- 2025: 6 complaints
- 2026: 18 complaints
- Total: 40 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| May 21, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 21, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| May 21, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. |
| May 21, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| May 21, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| May 14, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| May 14, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 14, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| May 13, 2026 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| May 13, 2026 | Ensure that residents are free from significant medication errors. |
| May 13, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 13, 2026 | Respond appropriately to all alleged violations. |
| May 13, 2026 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| May 13, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| May 13, 2026 | Provide activities to meet all resident's needs. |
| Feb 11, 2026 | Keep residents' personal and medical records private and confidential. |
| Feb 11, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 11, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Dec 31, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Dec 31, 2025 | Provide and implement an infection prevention and control program. |
| Jul 22, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 22, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| May 06, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| May 06, 2025 | Provide and implement an infection prevention and control program. |
| Dec 24, 2024 | Provide and implement an infection prevention and control program. |
| Dec 02, 2024 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. |
| Sep 25, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jun 27, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Jun 21, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Jan 13, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jan 13, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Jan 13, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jan 13, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 13, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jan 13, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| Sep 01, 2023 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. |
| Sep 01, 2023 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Sep 01, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 01, 2023 | Respond appropriately to all alleged violations. |
| Jul 10, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Nearby Hospitals
UNION HOSPITAL
DOVER, OH
MERCY MEDICAL CENTER
CANTON, OH
POMERENE HOSPITAL
MILLERSBURG, OH
AULTMAN HOSPITAL
CANTON, OH
COSHOCTON REGIONAL MEDICAL CENTER
COSHOCTON, OH
TWIN CITY MEDICAL CENTER
DENNISON, OH
HARRISON COMMUNITY HOSPITAL
CADIZ, OH
AULTMAN ORRVILLE HOSPITAL
ORRVILLE, OH
HEARTLAND BEHAVIORAL HEALTHCARE
MASSILLON, OH
SUNRISE VISTA HEALTH AND WELLNESS
CANTON, OH
Owner & Operator Information
Management & Direction
- JANET HARRIS CORPORATE DIRECTOR
- JANET HARRIS CORPORATE OFFICER
- JANET HARRIS OPERATIONAL/MANAGERIAL CONTROL
- JANET HARRIS ADP OF THE SNF
- JOHN HOLLAND CORPORATE OFFICER
- JOHN HOLLAND ADP OF THE SNF
- TERESA HOLLAND-GRESCOCK CORPORATE OFFICER
- TERESA HOLLAND-GRESCOCK ADP OF THE SNF
- PAUL LIEBER W-2 MANAGING EMPLOYEE
- PAUL LIEBER OPERATIONAL/MANAGERIAL CONTROL
- PAUL LIEBER ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Oak Pointe Nursing and Rehabilitation | N/A | 5 |
| Park Village Hc Np LLC | N/A | 5 |
| Amherst Meadows Skilled Nursing and Rehab | N/A | 5 |
| Country Lawn Ctr For Rehab | N/A | 5 |
| Wayne County Care Center | N/A | 5 |
| Sycamore Run Nursing and Rehab Ctr | N/A | 4 |
| Carroll Healthcare Center Inc | N/A | 5 |
| The Pines Healthcare Center | N/A | 5 |
| Meadow Wind Health Care Center | N/A | 4 |
| Hennis Care Centre of Bolivar | N/A | 5 |
Related Analysis
Best Nursing Homes in DOVER, OH
Compare Country Club Center I to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Country Club Center I directly at 3303435568. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.