About Arbors at Delaware
Arbors At Delaware, located in DELAWARE, OH, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Arbors at Delaware
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.13 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the ARBORS AT OHIO network. This chain operates 16 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Arbors at Delaware provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 136 | Feb 02, 2026 |
| Weighted Average | 144 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 15.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 10.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 6.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.2% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.4% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 87.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.9% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 6.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 33.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 90.9% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 85.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 28.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 21.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 6 complaints
- 2024: 16 complaints
- 2025: 5 complaints
- 2026: 6 complaints
- Total: 33 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 24, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Mar 24, 2026 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Mar 24, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Mar 24, 2026 | Provide care or services that was trauma informed and/or culturally competent. |
| Mar 24, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Mar 24, 2026 | Provide and implement an infection prevention and control program. |
| Dec 16, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Dec 16, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Dec 16, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 16, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Nov 19, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 07, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Oct 07, 2024 | Ensure that residents are free from significant medication errors. |
| Oct 07, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Oct 07, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Oct 07, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Oct 07, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Oct 07, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Oct 07, 2024 | Ensure that residents are free from significant medication errors. |
| Oct 07, 2024 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| Oct 07, 2024 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Oct 07, 2024 | Ensure that residents are free from significant medication errors. |
| Jul 24, 2024 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. |
| Apr 24, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Apr 24, 2024 | Provide activities to meet all resident's needs. |
| Apr 24, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 24, 2024 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| Dec 27, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Dec 27, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 27, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Dec 27, 2023 | Ensure medication error rates are not 5 percent or greater. |
| Dec 27, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Nov 22, 2023 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Nearby Hospitals
GRANT MEDICAL CENTER
COLUMBUS, OH
MOUNT CARMEL EAST & WEST
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MOUNT CARMEL ST ANN'S
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OHIO STATE UNIVERSITY STATE HEALTH SYSTEM
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MARION GENERAL HOSPITAL
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DUBLIN METHODIST HOSPITAL
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GRADY MEMORIAL HOSPITAL
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DOCTORS HOSPITAL
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RIVERSIDE METHODIST HOSPITAL
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MEMORIAL HOSPITAL
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MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL
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MOUNT CARMEL DUBLIN
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OHIOHEALTH MORROW COUNTY HOSPITAL
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NATIONWIDE CHILDREN'S HOSPITAL
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TWIN VALLEY BEHAVIORAL HEALTHCARE
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DUBLIN SPRINGS
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SUN BEHAVIORAL COLUMBUS
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Owner & Operator Information
Business Entity
DELAWARE OPCO LLC
Ownership Structure
- ARK OPCO GROUP LLC Direct: 100%
- B&Y HEALTHCARE S CORP Indirect
- B&Y TRUST Indirect
- CODY HEALTHCARE S CORP Indirect
- CRAIG FLASHNER 2007 TRUST Indirect
Management & Direction
- CRAIG FLASHNER CORPORATE OFFICER
- CRAIG FLASHNER OPERATIONAL/MANAGERIAL CONTROL
- KRISTINE KIRK W-2 MANAGING EMPLOYEE
- NOBLE HEALTHCARE MANAGEMENT LLC OPERATIONAL/MANAGERIAL CONTROL
- ROBERT NORCROSS CONTRACTED MANAGING EMPLOYEE
- ROBERT NORCROSS CORPORATE OFFICER
- YITZCHOK PERLSTEIN CORPORATE OFFICER
- YITZCHOK PERLSTEIN OPERATIONAL/MANAGERIAL CONTROL
- PRESTIGE ADMINISTRATIVE SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- STACEY ROGERS CONTRACTED MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Country View of Sunbury | N/A | 5 |
| Trueman Pointe Care Center | N/A | 5 |
| Johnstown Pointe Nursing and Rehabilitation Center | N/A | 5 |
| Darby Glenn Nursing and Rehabilitation Center | N/A | 5 |
| Country Club Center V, Inc | N/A | 5 |
| Westerwood Rehabilitation | N/A | 5 |
| Capri Gardens | N/A | 5 |
| Highbanks Care Center | N/A | 5 |
| Wesley Woods at New Albany | N/A | 5 |
| Majestic Care of Columbus LLC | N/A | 5 |
Related Analysis
Best Nursing Homes in DELAWARE, OH
Compare Arbors at Delaware to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Arbors at Delaware directly at 7403699614. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.