About Green Hills Center
Green Hills Center, located in WEST LIBERTY, OH, is a non-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose Green Hills Center
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 3.73 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the OTTERBEIN SENIORLIFE network. This chain operates 19 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Green Hills Center provides more care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 3 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 28 | Sep 11, 2025 |
| Weighted Average | 60 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 17.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 15.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.4% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 5.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 29.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 5.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.3% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 92.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 5.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 27.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 87.1% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 31.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 9.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 7 complaints
- 2025: 3 complaints
- Total: 10 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Nov 27, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Nov 27, 2025 | Provide and implement an infection prevention and control program. |
| Mar 14, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Sep 24, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 24, 2024 | Ensure medication error rates are not 5 percent or greater. |
| Sep 24, 2024 | Ensure that residents are free from significant medication errors. |
| Sep 24, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jun 12, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 12, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jan 30, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
WILSON MEMORIAL HOSPITAL
SIDNEY, OH
MARY RUTAN HOSPITAL
BELLEFONTAINE, OH
MERCY HEALTH - URBANA HOSPITAL
URBANA, OH
MEMORIAL HOSPITAL
MARYSVILLE, OH
KETTERING HEALTH TROY
TROY, OH
OHIO VALLEY SURGICAL HOSPITAL
SPRINGFIELD, OH
MENTAL HEALTH SERVICES FOR CLARK AND MADISON COS
SPRINGFIELD, OH
Owner & Operator Information
Business Entity
WEST LIBERTY CARE CENTER INC
Ownership Structure
- OTTERBEIN HOME Indirect
- OTTERBEIN LSC LLC Direct: 100%
Management & Direction
- JOHN BODIN CORPORATE DIRECTOR
- TONY BURTCHIN CORPORATE DIRECTOR
- NICOLE DANIELS OPERATIONAL/MANAGERIAL CONTROL
- ALEXANDER DYE CORPORATE DIRECTOR
- RICHARD GILDOW CORPORATE DIRECTOR
- AMANDA GOBLE CORPORATE DIRECTOR
- STEVEN GODWIN CORPORATE DIRECTOR
- JAMES GREEN CORPORATE OFFICER
- BARBARA HAUSHALTER CORPORATE DIRECTOR
- VALERIE JONES CORPORATE DIRECTOR
- CHARLES KRATZ ADP OF THE SNF
- CHARLES KRATZ OPERATIONAL/MANAGERIAL CONTROL
- JASON MILLER CORPORATE OFFICER
- OTTERBEIN HOME ADP OF THE SNF
- OTTERBEIN LSC LLC ADP OF THE SNF
- THOMAS SIMON CORPORATE DIRECTOR
- AMBER SWORDS CORPORATE DIRECTOR
- JILL WILSON CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Indian Lake Rehabilitation Center | N/A | 5 |
| Wooded Glen | N/A | 5 |
| Logan Acres | N/A | 4 |
| Shelby Skilled Nursing and Rehabilitation | N/A | 4 |
| The Gables of Marysville Health and Rehabilitation | N/A | 3 |
| Wapakoneta Manor | N/A | 4 |
| Ohio Living Dorothy Love | N/A | 5 |
| Forest Glen Rehabilitation and Healthcare Center | N/A | 4 |
| Springfield Masonic Community | N/A | 4 |
| Vancrest of New Carlisle | N/A | 3 |
Related Analysis
Best Nursing Homes in WEST LIBERTY, OH
Compare Green Hills Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Green Hills Center directly at 9374655065. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.