Highland Square Nursing and Rehabilitation

AKRON, OH • CMS Certification: 365316

  • Date Updated: May 01, 2026
  • Overall Rating: 2 Stars
  • Address: 1211 W MARKET ST, AKRON OH 44313
  • Phone: 3308678530

About Highland Square Nursing and Rehabilitation

Highland Square Nursing And Rehabilitation, located in AKRON, OH, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose Highland Square Nursing and Rehabilitation

Key Performance Indicators

  • CMS Overall Rating 2 Stars
  • Nursing Hours 3.30 hrs
  • Safety Record Issues

Chain Affiliations & Network

According to CMS records, this facility is independently owned and operated.

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Below Average Staffing

Highland Square Nursing and Rehabilitation provides less care hours than the state average and less than the national average.

Registered Nurses (RN)

0.53 hrs/day
State: 0.64 US: 0.68
Case Mix Adj: 0.81
Quality Adj: 0.44

Licensed Practical Nurses

1.37 hrs/day
State: 1.60 US: 1.54
Case Mix Adj: 1.03
Quality Adj: 0.71

Certified Assistants

1.93 hrs/day
State: 2.12 US: 2.33
Case Mix Adj: 2.78
Quality Adj: 1.61

CMS Quality Ratings

Category Rating Stars
Overall Rating 2
Health Inspection 1
Quality Measures 5
Staffing 1

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 143 Feb 24, 2025
Weighted Average 183 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) N/A
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) N/A
Number of hospitalizations per 1000 long-stay resident days (QM551) N/A
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) N/A

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401) 2.5%
Percentage of long-stay residents who lose too much weight (QM404) 5.8%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406) 0.0%
Percentage of long-stay residents with a urinary tract infection (QM407) 0.0%
Percentage of long-stay residents who have depressive symptoms (QM408) 63.8%
Percentage of long-stay residents who were physically restrained (QM409) 0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410) 0.5%
Percentage of long-stay residents assessed and appropriately given the p... (QM415) 53.2%
Percentage of short-stay residents assessed and appropriately given the... (QM430) 55.2%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434) 0.0%
Percentage of long-stay residents whose ability to walk independently wo... (QM451) 1.6%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) 16.5%
Percentage of long-stay residents assessed and appropriately given the s... (QM454) 91.8%
Percentage of short-stay residents who were assessed and appropriately g... (QM472) 44.4%
Percentage of long-stay residents with pressure ulcers (QM479) 2.3%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) 21.2%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481) 11.6%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2023: 8 complaints
  • 2024: 19 complaints
  • 2025: 7 complaints
  • Total: 34 complaints on record

Recent Complaints (Since Jan 2023)

Date Description
Sep 19, 2025 Assist a resident in gaining access to vision and hearing services.
Sep 19, 2025 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Sep 19, 2025 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 19, 2025 Provide and implement an infection prevention and control program.
Sep 19, 2025 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Apr 24, 2025 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 17, 2025 Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives.
Oct 10, 2024 Provide or get specialized rehabilitative services as required for a resident.
Oct 10, 2024 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Aug 19, 2024 Provide safe, appropriate pain management for a resident who requires such services.
Aug 19, 2024 Have policies on smoking.
Aug 19, 2024 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Aug 19, 2024 Provide safe, appropriate pain management for a resident who requires such services.
May 07, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 18, 2024 Honor the resident's right to manage his or her financial affairs.
Mar 18, 2024 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Mar 18, 2024 Ensure residents have reasonable access to and privacy in their use of communication methods.
Mar 18, 2024 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 18, 2024 Honor the resident's right to choose his or her attending physician.
Mar 18, 2024 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Mar 18, 2024 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Mar 18, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 18, 2024 Ensure services provided by the nursing facility meet professional standards of quality.
Mar 18, 2024 Respond appropriately to all alleged violations.
Mar 18, 2024 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 09, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 28, 2023 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Sep 19, 2023 Honor the resident's right to manage his or her financial affairs.
Sep 19, 2023 Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
Sep 19, 2023 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 19, 2023 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 19, 2023 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Sep 19, 2023 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 13, 2023 Protect each resident from the wrongful use of the resident's belongings or money.
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Owner & Operator Information

Business Entity

BUCKEYE FOREST AT AKRON LLC

Ownership Structure

Management & Direction

Associated Doctors

No associated doctor information available.

Related Analysis

Best Nursing Homes in AKRON, OH

Compare Highland Square Nursing and Rehabilitation to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

Highland Square Nursing and Rehabilitation has a 2-star CMS overall rating out of 5, which indicates care quality that may need improvement. The nursing staff spends 3.30 hours per resident daily, compared to the national average of 3.87 hours.

Highland Square Nursing and Rehabilitation is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 91 certified beds.

Highland Square Nursing and Rehabilitation accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact Highland Square Nursing and Rehabilitation directly at 3308678530. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting Highland Square Nursing and Rehabilitation, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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