About Crestwood Care Center
Crestwood Care Center, located in SHELBY, OH, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Crestwood Care Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.31 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the COMMUNICARE HEALTH network. This chain operates 122 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Crestwood Care Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 56 | Feb 27, 2025 |
| Weighted Average | 219 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 27.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 20.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 3.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 5.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 24.8% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 5.2% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 68.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 32.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.9% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 5.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 24.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.9% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 45.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 1.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 15.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 11.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 25 complaints
- 2025: 10 complaints
- Total: 39 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 04, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Apr 04, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 04, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Apr 04, 2025 | Ensure medication error rates are not 5 percent or greater. |
| Apr 04, 2025 | Ensure that residents are free from significant medication errors. |
| Apr 04, 2025 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. |
| Apr 04, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 04, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Apr 04, 2025 | Provide a written emergency evacuation plan. |
| Apr 04, 2025 | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| Dec 27, 2024 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| Dec 27, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Oct 21, 2024 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Oct 21, 2024 | Provide safe, appropriate pain management for a resident who requires such services. |
| Oct 21, 2024 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| Oct 21, 2024 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. |
| Jun 04, 2024 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| Jun 04, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jun 04, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jun 04, 2024 | Post nurse staffing information every day. |
| Jun 04, 2024 | Ensure that residents are free from significant medication errors. |
| Jun 04, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jun 04, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jun 04, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jun 04, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 04, 2024 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| Jun 04, 2024 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| Jun 04, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 04, 2024 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Jun 04, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| May 22, 2024 | Prepare residents for a safe transfer or discharge from the nursing home. |
| May 22, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| May 22, 2024 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. |
| May 22, 2024 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| May 22, 2024 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| Nov 20, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Nov 20, 2023 | Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| Nov 20, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Nov 20, 2023 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
Nearby Hospitals
OHIOHEALTH MANSFIELD HOSPITAL
MANSFIELD, OH
GALION COMMUNITY HOSPITAL
GALION, OH
UNIVERSITY HOSPITALS SAMARITAN MEDICAL CENTER
ASHLAND, OH
MARION GENERAL HOSPITAL
MARION, OH
FISHER-TITUS HOSPITAL
NORWALK, OH
AVITA ONTARIO
ONTARIO, OH
OHIOHEALTH SHELBY HOSPITAL
SHELBY, OH
MERCY HEALTH - WILLARD HOSPITAL
WILLARD, OH
OHIOHEALTH MORROW COUNTY HOSPITAL
MOUNT GILEAD, OH
BUCYRUS COMMUNITY HOSPITAL
BUCYRUS, OH
Owner & Operator Information
Business Entity
MIDLAND LEASING CO., LLC
Ownership Structure
- OPTION HOLDINGS III LLC Indirect
- THE STEPHEN L. ROSEDALE 2012 SPOUSAL TRUST Indirect
- THIRD OPTION OP CO. LLC Direct: 100%
Management & Direction
- C R STOLTZ II LLC ADP OF THE SNF
- C.R. STOLTZ IRREVOCABLE TRUST ADP OF THE SNF
- DONNA GROVES OPERATIONAL/MANAGERIAL CONTROL
- I. ROSEDALE IRREVOCABLE TRUST ADP OF THE SNF
- MIDLAND (OHIO) MANAGEMENT CO. LLC ADP OF THE SNF
- MIDLAND (OHIO) MANAGEMENT CO. LLC OPERATIONAL/MANAGERIAL CONTROL
- RICHARD ODENTHAL INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- OPTION HOLDINGS III LLC ADP OF THE SNF
- R.S. WILHEIM IRREVOCABLE TRUST ADP OF THE SNF
- DOMINIC ROMEO OPERATIONAL/MANAGERIAL CONTROL
- DOMINIC ROMEO CORPORATE OFFICER
- RONALD S WILHEIM 2012 SPOUSAL TRUST ADP OF THE SNF
- ROSEDALE FAMILY INVESTMENT COMPANY INC ADP OF THE SNF
- RRW LLC ADP OF THE SNF
- S.L. ROSEDALE IRREVOCABLE TRUST ADP OF THE SNF
- CHARLES STOLTZ CORPORATE OFFICER
- THE STEPHEN L. ROSEDALE 2012 SPOUSAL TRUST ADP OF THE SNF
- MATTHEW WAYNE CORPORATE OFFICER
- MELISSA WILFONG OPERATIONAL/MANAGERIAL CONTROL
- MELISSA WILFONG ADP OF THE SNF
- WILHEIM FAMILY INVESTMENT COMPANY INC. ADP OF THE SNF
- RONALD WILHEIM CORPORATE OFFICER
- AARON YOUNG OPERATIONAL/MANAGERIAL CONTROL
- AARON YOUNG ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Laurels of New London The | N/A | 5 |
| Mill Creek Nursing and Rehabilitation | N/A | 4 |
| Brethren Care Village Health Care Center | N/A | 4 |
| Crystal Care Center of Mansfie | N/A | 4 |
| Elms Retirement Village Inc | N/A | 5 |
| Twilight Gardens Nursing and Rehabilitation | N/A | 4 |
| Presidential Post-Acute | N/A | 3 |
| Willows at Willard The | N/A | 5 |
| Shelby Pointe | N/A | 5 |
| Good Shepherd The | N/A | 4 |
Related Analysis
Best Nursing Homes in SHELBY, OH
Compare Crestwood Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Crestwood Care Center directly at 4193471266. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.