Riverview

COLUMBUS, OH • CMS Certification: 365272

  • Date Updated: May 01, 2026
  • Overall Rating: 3 Stars
  • Address: 3710 OLENTANGY RIVER ROAD, COLUMBUS OH 43214
  • Phone: 6144571100
Affiliations Staffing Ratings

About Riverview

Riverview, located in COLUMBUS, OH, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose Riverview

  • More Nursing Time: Staff spends 3.94 hours per resident daily (National Avg: 3.87).

Key Performance Indicators

  • CMS Overall Rating 3 Stars
  • Nursing Hours 3.94 hrs
  • Safety Record Clean

Chain Affiliations & Network

This facility is part of the OPTALIS HEALTH & REHABILITATION network. This chain operates 37 facilities.

Chain Performance Overview

Inspection
1.8
Staffing
2.6
Quality
4.5

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Above Average Staffing

Riverview provides more care hours than the state average and more than the national average.

Registered Nurses (RN)

0.82 hrs/day
State: 0.64 US: 0.68
Case Mix Adj: 0.75
Quality Adj: 0.73

Licensed Practical Nurses

1.59 hrs/day
State: 1.60 US: 1.54
Case Mix Adj: 0.95
Quality Adj: 0.69

Certified Assistants

2.36 hrs/day
State: 2.12 US: 2.33
Case Mix Adj: 2.58
Quality Adj: 2.11

CMS Quality Ratings

Category Rating Stars
Overall Rating 3
Health Inspection 2
Quality Measures 5
Staffing 3

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 48 May 01, 2025
Weighted Average 93 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) 27.9%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) 12.8%
Number of hospitalizations per 1000 long-stay resident days (QM551) 2.6%
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) 1.0%

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401) 2.7%
Percentage of long-stay residents who lose too much weight (QM404) 7.8%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406) 0.0%
Percentage of long-stay residents with a urinary tract infection (QM407) 0.0%
Percentage of long-stay residents who have depressive symptoms (QM408) 15.6%
Percentage of long-stay residents who were physically restrained (QM409) 0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410) 0.3%
Percentage of long-stay residents assessed and appropriately given the p... (QM415) 98.4%
Percentage of short-stay residents assessed and appropriately given the... (QM430) 95.6%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434) 0.2%
Percentage of long-stay residents whose ability to walk independently wo... (QM451) 5.4%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) 15.0%
Percentage of long-stay residents assessed and appropriately given the s... (QM454) 97.1%
Percentage of short-stay residents who were assessed and appropriately g... (QM472) 89.7%
Percentage of long-stay residents with pressure ulcers (QM479) 3.9%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) 20.3%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481) 8.7%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2023: 3 complaints
  • 2024: 8 complaints
  • 2025: 3 complaints
  • Total: 14 complaints on record

Recent Complaints (Since Jan 2023)

Date Description
Mar 11, 2025 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Feb 25, 2025 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Feb 25, 2025 Provide and implement an infection prevention and control program.
Apr 13, 2024 Ensure that residents are free from significant medication errors.
Apr 13, 2024 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Apr 13, 2024 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Apr 13, 2024 Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Apr 13, 2024 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Apr 13, 2024 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Apr 13, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 13, 2024 Provide care and assistance to perform activities of daily living for any resident who is unable.
Sep 29, 2023 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Jul 28, 2023 Provide safe and appropriate respiratory care for a resident when needed.
Jul 28, 2023 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Nearby Hospitals

2
2
2
MADISON HEALTH

LONDON, OH

3
3
MOUNT CARMEL ST ANN'S

WESTERVILLE, OH

3
DOCTORS HOSPITAL

COLUMBUS, OH

4
4
4
4
MEMORIAL HOSPITAL

MARYSVILLE, OH

5
N/A
N/A
DUBLIN SPRINGS

DUBLIN, OH

N/A
N/A
N/A
N/A
DILEY RIDGE MEDICAL CENTER

CANAL WINCHESTER, OH

N/A
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N/A

Owner & Operator Information

Business Entity

WHETSTONE CARE CENTER, LLC

Ownership Structure

Management & Direction

Associated Doctors

No associated doctor information available.

Local Comparison

Facility Distance Rating
Country View of Sunbury N/A 5
Trueman Pointe Care Center N/A 5
Johnstown Pointe Nursing and Rehabilitation Center N/A 5
Country Club Center V, Inc N/A 5
Highbanks Care Center N/A 5
Westerwood Rehabilitation N/A 5
Capri Gardens N/A 5
Robert A Barnes Center N/A 5
Wesley Woods at New Albany N/A 5
Ohio Living Sarah Moore N/A 5

Related Analysis

Best Nursing Homes in COLUMBUS, OH

Compare Riverview to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

Riverview has a 3-star CMS overall rating out of 5, which indicates good quality care meeting industry standards. The nursing staff spends 3.94 hours per resident daily, compared to the national average of 3.87 hours.

Riverview is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 145 certified beds.

Riverview accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact Riverview directly at 6144571100. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting Riverview, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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