About UPTOWN WESTERVILLE HEALTHCARE
Uptown Westerville Healthcare, located in WESTERVILLE, OH, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose UPTOWN WESTERVILLE HEALTHCARE
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.09 hrs
- Safety Record Issues
Chain Affiliations & Network
According to CMS records, this facility is independently owned and operated.
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
UPTOWN WESTERVILLE HEALTHCARE provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
0.08
hrs/day
State: 0.64
US: 0.68
Case Mix Adj:
0.39
Quality Adj:
0.07
Licensed Practical Nurses
1.22
hrs/day
State: 1.60
US: 1.54
Case Mix Adj:
0.77
Quality Adj:
1.11
Certified Assistants
1.87
hrs/day
State: 2.12
US: 2.33
Case Mix Adj:
2.09
Quality Adj:
1.86
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 1121 | Jul 16, 2018 |
| Cycle 2 | 115 | May 18, 2017 |
| Cycle 3 | 116 | Mar 10, 2016 |
| Weighted Average | 618 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Nov 01, 2019. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 25.6% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 3.9% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 0.5% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.3% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of SNF residents with pressure ulcers that are new or worsene... (QM2) | 1.6% |
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 14.9% |
| Percentage of long-stay residents who lose too much weight (QM404) | 6.5% |
| Percentage of low risk long-stay residents who lose control of their bow... (QM405) | 45.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM419) | 12.3% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 70.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.6% |
| Percentage of long-stay residents whose ability to move independently wo... (QM451) | 21.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 14.4% |
| Percentage of high risk long-stay residents with pressure ulcers (QM453) | 4.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 94.8% |
| Percentage of short-stay residents who made improvements in function (QM471) | 69.2% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 69.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2016: 3 complaints
- 2017: 10 complaints
- 2018: 5 complaints
- 2019: 46 complaints
- 2026: 70 complaints
- Total: 134 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jun 21, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 21, 2026 | Ensure medication error rates are not 5 percent or greater. |
| Jun 21, 2026 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Jun 21, 2026 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| Jun 21, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jun 21, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Jun 21, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jun 21, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 21, 2026 | Respond appropriately to all alleged violations. |
| Jun 21, 2026 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| Jun 21, 2026 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| Jun 21, 2026 | Ensure medication error rates are not 5 percent or greater. |
| Jun 21, 2026 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Jun 21, 2026 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| Jun 21, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jun 21, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Jun 21, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jun 21, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 21, 2026 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Jun 21, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jun 21, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Jun 21, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jun 21, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 21, 2026 | Respond appropriately to all alleged violations. |
| Jun 21, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 21, 2026 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| Jun 21, 2026 | Ensure medication error rates are not 5 percent or greater. |
| Jun 21, 2026 | Respond appropriately to all alleged violations. |
| Jun 21, 2026 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| Jun 21, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jun 21, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Jun 21, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jun 21, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 21, 2026 | Respond appropriately to all alleged violations. |
| Jun 21, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 21, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 21, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jun 21, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 21, 2026 | Respond appropriately to all alleged violations. |
| Jun 21, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 21, 2026 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| Jun 21, 2026 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Jun 21, 2026 | Ensure medication error rates are not 5 percent or greater. |
| Jun 21, 2026 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| Jun 21, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Jun 21, 2026 | Respond appropriately to all alleged violations. |
| Jun 21, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 21, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jun 21, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Jun 21, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jun 21, 2026 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| Jun 21, 2026 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| Jun 21, 2026 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Jun 21, 2026 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Jun 21, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 21, 2026 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| Jun 21, 2026 | Ensure medication error rates are not 5 percent or greater. |
| Jun 21, 2026 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Jun 21, 2026 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| Jun 21, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jun 21, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Jun 21, 2026 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| Jun 21, 2026 | Ensure medication error rates are not 5 percent or greater. |
| Jun 21, 2026 | Ensure medication error rates are not 5 percent or greater. |
| Jun 21, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jun 21, 2026 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| Jun 21, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 21, 2026 | Respond appropriately to all alleged violations. |
| Jun 21, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 21, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.
Nearby Hospitals
PHOEBE PUTNEY MEMORIAL HOSPITAL
ALBANY, GA
2
SOUTH GEORGIA SPECIALTY HOSPITAL
ALBANY, GA
N/A
PHOEBE WORTH MEDICAL CENTER
SYLVESTER, GA
N/A
ARCHBOLD MITCHELL
CAMILLA, GA
N/A
Owner & Operator Information
Business Entity
Legal Business Name Not Available
Management & Direction
No management information provided.
Associated Doctors
No associated doctor information available.
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Pruitthealth - Sylvester | N/A | 5 |
| Pruitthealth - Ashburn | N/A | 4 |
| Wynfield Park Health and Rehabilitation | N/A | 3 |
| Lee County Health and Rehabilitation | N/A | 3 |
| Archbold Living Camilla | N/A | 1 |
| Pruitthealth - Palmyra | N/A | 1 |
Related Analysis
Best Nursing Homes in WESTERVILLE, OH
Compare UPTOWN WESTERVILLE HEALTHCARE to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
UPTOWN WESTERVILLE HEALTHCARE has a 2-star CMS overall rating out of 5, which indicates
care quality that may need improvement.
The nursing staff spends 3.09 hours per resident daily, compared to the national average of 3.87 hours.
UPTOWN WESTERVILLE HEALTHCARE is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
UPTOWN WESTERVILLE HEALTHCARE accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact UPTOWN WESTERVILLE HEALTHCARE directly at 6148821511. Their admissions team can help determine coverage and out-of-pocket expenses.
When visiting UPTOWN WESTERVILLE HEALTHCARE, pay attention to these important factors:
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.