Concord Care Center of Toledo

TOLEDO, OH • CMS Certification: 365030

  • Date Updated: May 01, 2026
  • Overall Rating: 2 Stars
  • Address: 3121 GLANZMAN RD, TOLEDO OH 43614
  • Phone: 4193856616

About Concord Care Center of Toledo

Concord Care Center Of Toledo, located in TOLEDO, OH, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose Concord Care Center of Toledo

Key Performance Indicators

  • CMS Overall Rating 2 Stars
  • Nursing Hours 2.96 hrs
  • Safety Record Clean

Chain Affiliations & Network

This facility is part of the AOM HEALTHCARE network. This chain operates 20 facilities.

Chain Performance Overview

Inspection
2.3
Staffing
1.5
Quality
4.7

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Below Average Staffing

Concord Care Center of Toledo provides less care hours than the state average and less than the national average.

Registered Nurses (RN)

0.37 hrs/day
State: 0.64 US: 0.68
Case Mix Adj: 0.56
Quality Adj: 0.44

Licensed Practical Nurses

1.23 hrs/day
State: 1.60 US: 1.54
Case Mix Adj: 0.71
Quality Adj: 1.03

Certified Assistants

1.73 hrs/day
State: 2.12 US: 2.33
Case Mix Adj: 1.94
Quality Adj: 2.07

CMS Quality Ratings

Category Rating Stars
Overall Rating 2
Health Inspection 1
Quality Measures 5
Staffing 2

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 108 Jul 31, 2025
Weighted Average 153 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) N/A
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) N/A
Number of hospitalizations per 1000 long-stay resident days (QM551) N/A
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) N/A

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401) 1.4%
Percentage of long-stay residents who lose too much weight (QM404) 5.9%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406) 0.0%
Percentage of long-stay residents with a urinary tract infection (QM407) 0.0%
Percentage of long-stay residents who have depressive symptoms (QM408) 36.9%
Percentage of long-stay residents who were physically restrained (QM409) 0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410) 3.6%
Percentage of long-stay residents assessed and appropriately given the p... (QM415) 86.6%
Percentage of short-stay residents assessed and appropriately given the... (QM430) 79.4%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434) N/A
Percentage of long-stay residents whose ability to walk independently wo... (QM451) 1.1%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) 26.6%
Percentage of long-stay residents assessed and appropriately given the s... (QM454) 90.5%
Percentage of short-stay residents who were assessed and appropriately g... (QM472) N/A
Percentage of long-stay residents with pressure ulcers (QM479) 1.8%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) 26.0%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481) 28.6%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2023: 4 complaints
  • 2024: 18 complaints
  • 2025: 7 complaints
  • 2026: 5 complaints
  • Total: 34 complaints on record

Recent Complaints (Since Jan 2023)

Date Description
Mar 26, 2026 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Mar 02, 2026 Provide activities to meet all resident's needs.
Mar 02, 2026 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Mar 02, 2026 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Feb 25, 2026 Have generator or other power source capable of supplying service within 10 seconds.
Oct 29, 2025 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Oct 29, 2025 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jul 13, 2025 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 24, 2025 Ensure medication error rates are not 5 percent or greater.
Feb 24, 2025 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Feb 24, 2025 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Feb 24, 2025 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Dec 18, 2024 Have policies on smoking.
Dec 18, 2024 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Dec 18, 2024 Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Dec 18, 2024 Have policies on smoking.
Dec 18, 2024 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Dec 18, 2024 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Dec 18, 2024 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 18, 2024 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 04, 2024 Ensure medication error rates are not 5 percent or greater.
May 06, 2024 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 06, 2024 Ensure that residents are free from significant medication errors.
May 06, 2024 Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
May 06, 2024 Honor the resident's right to manage his or her financial affairs.
Feb 02, 2024 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Feb 02, 2024 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Feb 02, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 02, 2024 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 02, 2024 Provide and implement an infection prevention and control program.
Nov 30, 2023 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 28, 2023 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 23, 2023 Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Jun 23, 2023 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Owner & Operator Information

Business Entity

CONTINENT HEALTH COMPANY OF TOLEDO LLC

Ownership Structure

Management & Direction

Associated Doctors

No associated doctor information available.

Related Analysis

Best Nursing Homes in TOLEDO, OH

Compare Concord Care Center of Toledo to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

Concord Care Center of Toledo has a 2-star CMS overall rating out of 5, which indicates care quality that may need improvement. The nursing staff spends 2.96 hours per resident daily, compared to the national average of 3.87 hours.

Concord Care Center of Toledo is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 84 certified beds.

Concord Care Center of Toledo accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact Concord Care Center of Toledo directly at 4193856616. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting Concord Care Center of Toledo, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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