About Concord Care Center of Toledo
Concord Care Center Of Toledo, located in TOLEDO, OH, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Concord Care Center of Toledo
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 2.96 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the AOM HEALTHCARE network. This chain operates 20 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Concord Care Center of Toledo provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 108 | Jul 31, 2025 |
| Weighted Average | 153 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 1.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 5.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 36.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 86.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 79.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | N/A |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 1.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 26.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 90.5% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | N/A |
| Percentage of long-stay residents with pressure ulcers (QM479) | 1.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 26.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 28.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 18 complaints
- 2025: 7 complaints
- 2026: 5 complaints
- Total: 34 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 26, 2026 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Mar 02, 2026 | Provide activities to meet all resident's needs. |
| Mar 02, 2026 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Mar 02, 2026 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Feb 25, 2026 | Have generator or other power source capable of supplying service within 10 seconds. |
| Oct 29, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Oct 29, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jul 13, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 24, 2025 | Ensure medication error rates are not 5 percent or greater. |
| Feb 24, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Feb 24, 2025 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Feb 24, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Dec 18, 2024 | Have policies on smoking. |
| Dec 18, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Dec 18, 2024 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. |
| Dec 18, 2024 | Have policies on smoking. |
| Dec 18, 2024 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Dec 18, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Dec 18, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 18, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jun 04, 2024 | Ensure medication error rates are not 5 percent or greater. |
| May 06, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| May 06, 2024 | Ensure that residents are free from significant medication errors. |
| May 06, 2024 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. |
| May 06, 2024 | Honor the resident's right to manage his or her financial affairs. |
| Feb 02, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Feb 02, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 02, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 02, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Feb 02, 2024 | Provide and implement an infection prevention and control program. |
| Nov 30, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 28, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 23, 2023 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. |
| Jun 23, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
Nearby Hospitals
PROMEDICA MONROE REGIONAL HOSPITAL
MONROE, MI
HENRY COUNTY HOSPITAL, INC
NAPOLEON, OH
UNIVERSITY OF TOLEDO MEDICAL CENTER
TOLEDO, OH
BAY PARK COMMUNITY HOSPITAL
OREGON, OH
WOOD COUNTY HOSPITAL
BOWLING GREEN, OH
PROMEDICA TOLEDO HOSPITAL
TOLEDO, OH
MEMORIAL HOSPITAL
FREMONT, OH
NATIONWIDE CHILDREN'S HOSPITAL TOLEDO, LLC
TOLEDO, OH
NORTHWEST OHIO PSYCHIATRIC HOSPITAL
TOLEDO, OH
ARROWHEAD BEHAVIORAL HEALTH
MAUMEE, OH
ASSURANCE HEALTH TOLEDO LLC
SYLVANIA, OH
Owner & Operator Information
Business Entity
CONTINENT HEALTH COMPANY OF TOLEDO LLC
Ownership Structure
- HINDY AMSEL Direct: 10%
- JEFFREY GOLDSTEIN Direct: 10%
- ALEXANDER SHERMAN Direct: 13%
- SAMUEL SHERMAN Direct: 20%
- TZVI SHERMAN Direct: 13%
- YEHUDA SHERMAN Direct: 13%
- BATSHEVA TRATNER Direct: 10%
Management & Direction
- JEFFREY GOLDSTEIN OPERATIONAL/MANAGERIAL CONTROL
- ALEXANDER SHERMAN OPERATIONAL/MANAGERIAL CONTROL
- SAMUEL SHERMAN OPERATIONAL/MANAGERIAL CONTROL
- LINDA SMALTZ W-2 MANAGING EMPLOYEE
- HEIDI WHITEHOUSE W-2 MANAGING EMPLOYEE
- BRADLEY WILLMORE W-2 MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Ihm Senior Living Community | N/A | 5 |
| Wellspring Lutheran Nursing and Rehab Services | N/A | 5 |
| Medilodge of Monroe | N/A | 5 |
| Willows at Bowling Green The | N/A | 5 |
| Monroe Springs Skilled Nursing and Rehab | N/A | 5 |
| The Lakes of Sylvania | N/A | 5 |
| Elizabeth Scott Community | N/A | 5 |
| Hickory Ridge of Temperance | N/A | 5 |
| Fountain View of Monroe | N/A | 5 |
| Grand Rapids Care Center | N/A | 5 |
Related Analysis
Best Nursing Homes in TOLEDO, OH
Compare Concord Care Center of Toledo to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Concord Care Center of Toledo directly at 4193856616. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.