About TWIN LAKES COMMUNITY MEMORY CARE
Twin Lakes Community Memory Care, located in BURLINGTON, NC, is a non-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose TWIN LAKES COMMUNITY MEMORY CARE
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #6 out of 36 facilities within 25 miles.
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 3.68 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
TWIN LAKES COMMUNITY MEMORY CARE provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 5 |
|
| Quality Measures | 5 |
|
| Staffing | 5 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 2 | 8 | Aug 21, 2019 |
| Cycle 3 | 20 | Sep 06, 2018 |
| Weighted Average | 6 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Nov 01, 2021. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 12.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 0.0% |
| Percentage of low risk long-stay residents who lose control of their bow... (QM405) | N/A |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 5.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM419) | 9.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | N/A |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | N/A |
| Percentage of long-stay residents whose ability to move independently wo... (QM451) | 3.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 8.0% |
| Percentage of high risk long-stay residents with pressure ulcers (QM453) | 0.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who made improvements in function (QM471) | N/A |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | N/A |
Complaints & Deficiencies
No Complaints on Record
This facility has no complaints filed in our database, which suggests good resident satisfaction and quality care.
Nearby Hospitals
ALAMANCE REGIONAL MEDICAL CENTER
BURLINGTON, NC
MOSES H. CONE MEMORIAL HOSPITAL, THE
GREENSBORO, NC
CHATHAM HOSPITAL INC
SILER CITY, NC
Owner & Operator Information
Business Entity
LUTHERAN RETIREMENT MINISTRIES OF ALAMANCE COUNTY, NORTH CAROLINA
Ownership Structure
Management & Direction
- VERA BARKER DIRECTOR
- LUCY CAMPBELL DIRECTOR
- JENNINGS CHANDLER MANAGING EMPLOYEE
- ROBERT CHANDLER DIRECTOR
- PAUL COBB DIRECTOR
- JACKIE COLE DIRECTOR
- DAVID COOPER DIRECTOR
- GEORGE DUSENBERRY DIRECTOR
- GEORGE FELD DIRECTOR
- PAMELA FOX MANAGING EMPLOYEE
- PAMELA FOX OFFICER
- KEVIN GREESON DIRECTOR
- JOY ISLEY DIRECTOR
- CHERYL JEFFRIES DIRECTOR
- DAVID KOESTER DIRECTOR
- LUTHERAN RETIREMENT MINISTRIES OF ALAMANCE COUNTY NORTH CAROLINA OPERATIONAL/MANAGERIAL CONTROL
- GROVER MOORE DIRECTOR
- WILLIAM PATE DIRECTOR
- ROBERT PATTERSON DIRECTOR
- CARLOS PENNINGTON DIRECTOR
- CONSTANCE POOVEY MANAGING EMPLOYEE
- FAIRFAX REYNOLDS DIRECTOR
- ROGER SMITH DIRECTOR
- SCOTT STOIOFF DIRECTOR
- DANNY VAN FLEET DIRECTOR
- DANIEL VOELKERT DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Clapps Nursing Center Inc | N/A | 5 |
| Penn Nursing Center | N/A | 5 |
| Friends Homes at Guilford | N/A | 5 |
| Maryfield Nursing Home | N/A | 5 |
| Ashton Health and Rehabilitation | N/A | 5 |
| Countryside | N/A | 4 |
| Camden Health and Rehabilitation | N/A | 4 |
| Jacob's Creek Nursing and Rehabilitation Center | N/A | 5 |
| The Graybrier Nursing and Retirement Center | N/A | 3 |
| Liberty Commons Nursing and Rehabilitation Center Of | N/A | 3 |
Related Analysis
Best Nursing Homes in BURLINGTON, NC
Compare TWIN LAKES COMMUNITY MEMORY CARE to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact TWIN LAKES COMMUNITY MEMORY CARE directly at 3365852400. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.