CONTACT INFORMATION REVIEWS & MORE DATA

Universal Health Care/north Raleigh

  • Date Updated:  November 01, 2024
  • CMS Overall 5-Star Rating:  
  • Address:  5201 CLARKS FORK DRIVE NW
    RALEIGH NC 27616 Map
  • Phone:  919-872-7033
  • Website:   Click Here
  • Medicare Provider Number:  345529
  • Participating in Medicare Since:  June 07, 2004
  • No. of Certified Beds:  132
  • No. of Residents:   N/A
  • Occupancy:   N/A
  • Amount Fined:  $362,021.82
  • Complaints Filed:   60
  • Accepts:  Medicare and Medicaid

  About Universal Health Care/north Raleigh

Universal Health Care/north Raleigh, located in RALEIGH, NC, is a for-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. Universal Health Care/north Raleigh offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.

  • Universal Health Care/north Raleigh is ranked #13 out of 13 facilities within a 10 mile radius and #38 out of 38 facilities within a 25 mile radius. See Ranking Report
  • Review Specific City Measures
  • CMS 5-Star Overall Rating is (1 out of 5):
  • Current Trend:   Worsening
  • Total Nursing Hours Spent Per Resident Per Day: 1.42
    (The national average is 3.84 )
  • The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 15.91% .
  •    CMS has identified this facility as either having actual cases of abuse or has decided that abuse is possible.
  • >

  Universal Health Care/north Raleigh Owner & Operator Information

Business Entity Name:

UNIVERSAL HEALTH CARE / NORTH RALEIGH, INC

Owners:

Managers and Directors:

  Universal Health Care/north Raleigh Ratings and Inspection Scores

Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.

Ratings

Overall Rating 1:
Health Inspection Rating 1:
Quality Rating 3:
Staffing Rating 1:

Inspection Scores

Cycle 1 Score (as of November 30, 2023) 879
Cycle 2 Score (as of August 11, 2022) 513
Cycle 3 Score (as of April 01, 2021) 60
Weighted All Cycles Score 621

  Complaints by Residents

This table shows complaints filed by residents in Universal Health Care/north Raleigh:

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. 10/14/2024
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. 10/14/2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. 10/14/2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. 10/14/2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. 10/14/2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. 10/14/2024
Respond appropriately to all alleged violations. 10/14/2024
Prepare residents for a safe transfer or discharge from the nursing home. 10/14/2024
Provide doctor's orders for the resident's immediate care at the time the resident was admitted. 10/14/2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted 10/14/2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. 10/14/2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. 10/14/2024
Plan the resident's discharge to meet the resident's goals and needs. 10/14/2024
Provide care and assistance to perform activities of daily living for any resident who is unable. 10/14/2024
Provide appropriate treatment and care according to orders, resident?s preferences and goals. 10/14/2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. 10/14/2024
Provide safe and appropriate respiratory care for a resident when needed. 10/14/2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. 10/14/2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. 10/14/2024
Ensure each resident?s drug regimen must be free from unnecessary drugs. 10/14/2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. 10/14/2024
Provide or get specialized rehabilitative services as required for a resident. 10/14/2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. 10/14/2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. 10/14/2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. 08/27/2024
Provide appropriate treatment and care according to orders, resident?s preferences and goals. 08/27/2024
Provide for the safe, appropriate administration of IV fluids for a resident when needed. 08/27/2024
Provide medically-related social services to help each resident achieve the highest possible quality of life. 08/27/2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. 08/27/2024
Ensure medication error rates are not 5 percent or greater. 08/27/2024
Ensure that residents are free from significant medication errors. 08/27/2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently. 08/27/2024
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. 08/27/2024
Provide and implement an infection prevention and control program. 08/27/2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. 08/27/2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing. 07/01/2024
Provide enough food/fluids to maintain a resident's health. 07/01/2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. 07/01/2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. 02/07/2024
Provide appropriate treatment and care according to orders, resident?s preferences and goals. 02/07/2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. 02/07/2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. 02/07/2024
Ensure services provided by the nursing facility meet professional standards of quality. 01/10/2024
Provide care and assistance to perform activities of daily living for any resident who is unable. 01/10/2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. 01/10/2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. 03/05/2023
Let each resident or the resident's legal representative access or purchase copies of all the resident's records. 03/03/2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. 02/16/2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. 09/16/2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. 09/16/2022
Provide appropriate treatment and care according to orders, resident?s preferences and goals. 09/16/2022
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. 09/16/2022
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. 09/16/2022
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. 09/16/2022
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. 09/16/2022
Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. 09/16/2022
Provide and implement an infection prevention and control program. 09/16/2022
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. 09/16/2022
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. 09/09/2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. 09/09/2022

  Nursing Hours Spent Per Patient

CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.

The nursing staff of Universal Health Care/north Raleigh spends LESS time on average with its residents than the state average and LESS time than the national average for total nursing hours spent per resident.

Type Facility State / National Avg
Registered Nurse (RN)
Hours 0.13 0.57 / 0.67
Case Mix 0.65 0.65 / 0.66
Adjusted 0.13 NA / NA
Licensed Practical Nurse (LPN)
Hours 0.35 0.89 / 0.88
Case Mix 0.86 NA / NA
Adjusted 0.36 NA / NA
Certified Nursing Assistants (CNA)
Hours 0.95 2.30 / 2.29
Case Mix 2.24 NA / NA
Adjusted 0.96 NA / NA
Total Licensed Staff
Hours 0.48 1.46 / 1.54
Physical Therapist (PT)
Hours 0.06 0.09 / 0.07
Total Nursing Hours Spent per Resident on Average
Hours 1.42 3.76 / 3.84
Case Mix 3.74 3.73 / 3.82
Adjusted 1.45 NA / NA

  Quality Measures

Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.

Desc. Perc./ State Avg. / Comparison
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating
15.9% / 21.8%
Better
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating
7.5% / 13.2%
Better
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating
2.1% / 1.6%
Worse
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating
2.1% / 1.8%
Worse
Percentage of long-stay residents whose need for help with daily activities has increased (qm401) 39.9% / 18.8%
Worse
Percentage of long-stay residents who lose too much weight (qm404) 9.6% / 7.9%
Worse
Percentage of low risk long-stay residents who lose control of their bowels or bladder (qm405) 35.3% / 56.7%
Better
Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) 0.7% / 1.1%
Better
Percentage of long-stay residents with a urinary tract infection (qm407) 0.0% / 2.9%
Better
Percentage of long-stay residents who have depressive symptoms (qm408) 1.9% / 3.7%
Better
Percentage of long-stay residents who were physically restrained (qm409) 0.0% / 0.0%
Better
Percentage of long-stay residents experiencing one or more falls with major injury (qm410) 1.9% / 3.8%
Better
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) 51.5% / 91.1%
Worse
Percentage of long-stay residents who received an antipsychotic medication (qm419) 11.0% / 13.0%
Better
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) 20.7% / 79.4%
Worse
Percentage of short-stay residents who newly received an antipsychotic medication (qm434) 1.7% / 1.6%
Worse
Percentage of long-stay residents whose ability to move independently worsened (qm451) 67.7% / 22.0%
Worse
Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) 18.2% / 21.9%
Better
Percentage of high risk long-stay residents with pressure ulcers (qm453) 7.3% / 9.8%
Better
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) 67.3% / 93.7%
Worse
Percentage of short-stay residents who made improvements in function (qm471) 70.0% / 74.7%
Worse
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) 11.0% / 76.5%
Worse

  Hospitals Near Universal Health Care/north Raleigh

Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Universal Health Care/north Raleigh.

Universal Health Care/north Raleigh is near several hospitals, each with its own rating based on overall performance:

Hospital 5-Star Overall Rating
WAKEMED, RALEIGH CAMPUS
3000 NEW BERN AVE
RALEIGH, NC 27610
4
DURHAM VA MEDICAL CENTER
508 FULTON STREET
DURHAM, NC 27705
4
DUKE REGIONAL HOSPITAL
3643 N ROXBORO STREET
DURHAM, NC 27704
4
DUKE UNIVERSITY HOSPITAL
2100 ERWIN RD
DURHAM, NC 27705
5
DUKE HEALTH RALEIGH HOSPITAL
3400 WAKE FOREST RD
RALEIGH, NC 27609
5
REX HOSPITAL
4420 LAKE BOONE TRAIL
RALEIGH, NC 27607
5
WAKEMED, CARY HOSPITAL
1900 KILDARE FARM ROAD
CARY, NC 27518
5
NORTH CAROLINA SPECIALTY HOSPITAL
3916 BEN FRANKLIN BOULEVARD
DURHAM, NC 27704
Not Available
CENTRAL REGIONAL HOSPITAL
300 VEAZY RD
BUTNER, NC 27509
Not Available
HOLLY HILL MENTAL HEALTH SERVICES
3019 FALSTAFF RD
RALEIGH, NC 27610
Not Available
RJ BLACKLEY ALCOHOL AND DRUG ABUSE TREATMENT CTR
BLDG 29, 30 BARRETT BLDG, 100 H STREET
BUTNER, NC 27509
Not Available
TRIANGLE SPRINGS
10901 WORLD TRADE BLVD
RALEIGH, NC 27617
Not Available

Ratings History for Universal Health Care/north Raleigh

  Medical Professionals Associated with Universal Health Care/north Raleigh

These are the doctors who are affiliated with Universal Health Care/north Raleigh. The data is from the most recent period. Historical data is not available.

  • STEVEN LIEBOWITZ ( INTERNAL MEDICINE - INTERNAL MEDICINE ASSOCIATES OF RALEIGH, PA )
  • MICHAEL JAMES ( INTERNAL MEDICINE - CAROLINA PHYSICAL THERAPY ASSOCIATES LLC )

  Local Nursing Homes

When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.

The data is based on the dataset as of November 01, 2024.

Name Health Inspection Score / Overall Rating
The Forest at Duke Inc
(DURHAM, NC)
0 / 4:
Hillcrest Convalescent Center
(DURHAM, NC)
1.333 / 5:
Glenaire
(CARY, NC)
4.667 / 5:
Litchford Falls Healthcare and Rehabilitation Center
(RALEIGH, NC)
4.667 / 4:
Bellarose Nursing and Rehab
(GARNER, NC)
5.333 / 5:
Swift Creek Health Center
(CARY, NC)
5.333 / 5:
The Rosewood Health Center
(RALEIGH, NC)
5.333 / 5:
Croasdaile Village
(DURHAM, NC)
5.333 / 5:
Unc Rex Rehab and Nursing Care Center of Apex
(APEX, NC)
12 / 5:
Hillside Nursing Center of Wake Forest
(WAKE FOREST, NC)
14 / 4:
Zebulon Rehabilitation Center
(ZEBULON, NC)
18 / 4:
Capital Nursing and Rehabilitation Center
(RALEIGH, NC)
25.333 / 2:
Rex Rehab and Nsg Care Center
(RALEIGH, NC)
25.333 / 3:
The Cardinal at North Hills
(RALEIGH, NC)
26 / 3:
Pettigrew Rehabilitation Center
(DURHAM, NC)
36.667 / 2:
Windsor Point Continuing Care
(FUQUAY VARINA, NC)
40.667 / 3:
Hillcrest Raleigh at Crabtree Valley
(RALEIGH, NC)
42.333 / 3:
Clayton Rehabilitation and Healthcare Center
(CLAYTON, NC)
44.667 / 2:
Franklin Oaks Nursing and Rehabilitation Center
(LOUISBURG, NC)
47.333 / 3:
Pruitthealth-Raleigh
(RALEIGH, NC)
50.667 / 3:
Barbour Court Nursing and Rehabilitation Center
(SMITHFIELD, NC)
67.833 / 1:
Cary Health and Rehabilitation
(CARY, NC)
81.333 / 1:
Wellington Rehabilitation and Healthcare
(KNIGHTDALE, NC)
94 / 1:
Raleigh Rehabilitation Center
(RALEIGH, NC)
95.333 / 1:
Sunnybrook Rehabilitation Center
(RALEIGH, NC)
97.667 / 1:
Springbrook Nursing and Rehabilitation Center
(CLAYTON, NC)
99.333 / 2:
Durham Nursing and Rehabilitation Center
(DURHAM, NC)
100.5 / 1:
Accordius Health at Rose Manor LLC
(DURHAM, NC)
102.833 / 2:
Pruitthealth-Carolina Point
(DURHAM, NC)
121.167 / 1:
Treyburn Rehabilitation Center
(DURHAM, NC)
122.5 / 2:
Tower Nursing and Rehabilitation Center
(RALEIGH, NC)
122.667 / 1:
Pruitthealth-Durham
(DURHAM, NC)
124.333 / 1:
Louisburg Healthcare and Rehabilitation Center
(LOUISBURG, NC)
124.333 / 1:
Carver Living Center
(DURHAM, NC)
143.667 / 1:
The Laurels of Forest Glenn
(GARNER, NC)
200.333 / 1:
Southpoint Rehabilitation and Healthcare Center
(DURHAM, NC)
200.667 / 1:
Universal Health Care/fuquay-Varina
(FUQUAY VARINA, NC)
202.833 / 1:
Universal Health Care/north Raleigh
(RALEIGH, NC)
620.5 / 1:

  Our Analysis

Best and Worst Nursing Homes in RALEIGH, NC

Here is our analysis of the Best Nursing Homes in RALEIGH and Worst Nursing Homes in RALEIGH so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.

Ownership Details for Universal Health Care/north Raleigh

A list of all of the registered owners for Universal Health Care/north Raleigh. This includes direct and indirect owners and managers.

Noted Deficiencies for Universal Health Care/north Raleigh

A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.

Nursing Hours Analysis for Universal Health Care/north Raleigh

How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.

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