About Rockwell Park Rehabilitation and Healthcare Center
Rockwell Park Rehabilitation And Healthcare Center, located in Charlotte, NC, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Rockwell Park Rehabilitation and Healthcare Center
Key Performance Indicators
- CMS Overall Rating Stars
- Nursing Hours 3.58 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the YAD HEALTHCARE network. This chain operates 13 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Rockwell Park Rehabilitation and Healthcare Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | Not Rated | |
| Health Inspection | Not Rated | |
| Quality Measures | Not Rated | |
| Staffing | Not Rated |
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 135 | Mar 27, 2026 |
| Weighted Average | 186 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 32.7% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 28.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 22.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 14.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.1% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 4.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 51.5% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 7.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.2% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 22.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 12.7% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 88.2% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 11.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 29.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 14.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2024: 15 complaints
- 2025: 2 complaints
- 2026: 3 complaints
- Total: 21 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 15, 2026 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Dec 19, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 26, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 20, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 20, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 20, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 25, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 25, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jul 25, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jul 25, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Jul 25, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| Jul 25, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jul 18, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jul 18, 2024 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| May 09, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| May 09, 2024 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. |
| May 09, 2024 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| Mar 02, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 29, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jul 01, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 01, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
DUKE HEALTH LAKE NORMAN HOSPITAL
MOORESVILLE, NC
PIEDMONT MEDICAL CENTER
ROCK HILL, SC
ATRIUM HEALTH PINEVILLE
CHARLOTTE, NC
ATRIUM HEALTH LINCOLN
LINCOLNTON, NC
ATRIUM HEALTH UNIVERSITY CITY
CHARLOTTE, NC
CAROLINAS MEDICAL CENTER-NORTHEAST
CONCORD, NC
CAROMONT REGIONAL MEDICAL CENTER
GASTONIA, NC
CAROLINAS MEDICAL CENTER/BEHAV HEALTH
CHARLOTTE, NC
ATRIUM HEALTH UNION
MONROE, NC
NOVANT HEALTH HUNTERSVILLE MEDICAL CENTER
HUNTERSVILLE, NC
NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER
CHARLOTTE, NC
NOVANT HEALTH MATTHEWS MEDICAL CENTER
MATTHEWS, NC
NOVANT HEALTH MINT HILL MEDICAL CENTER
CHARLOTTE, NC
NOVANT HEALTH BALLANTYNE MEDICAL CENTER
CHARLOTTE, NC
Owner & Operator Information
Business Entity
SATURN OPERATOR LLC
Ownership Structure
- TZVI ALTER Indirect
- SATURN HOLDINGS I LLC Direct: 100%
- WEST NC HOLDINGS LLC Indirect
Management & Direction
- 1930 WEST SUGAR CREEK ROAD LLC ADP OF THE SNF
- TZVI ALTER CORPORATE OFFICER
- TIMBERLY BOOKER ADP OF THE SNF
- MARK CHILDS ADP OF THE SNF
- JOHN NELSON OPERATIONAL/MANAGERIAL CONTROL
- JOHN NELSON ADP OF THE SNF
- KIT TROWELL OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Novant Health Presbyterian Medical Center-Snu | N/A | 5 |
| Abernathy Laurels | N/A | 5 |
| The Gardens of Taylor Glen Retirement Community | N/A | 4 |
| The Sharon at Southpark | N/A | 4 |
| Jesse Helms Nursing Center | N/A | 5 |
| Rock Hill Post Acute Care Center | N/A | 5 |
| Trinity Oaks | N/A | 5 |
| Willow Brooke Court at Park Pointe Village | N/A | 5 |
| Briar Creek Health Center | N/A | 5 |
| The Greens at Cabarrus | N/A | 5 |
Related Analysis
Best Nursing Homes in Charlotte, NC
Compare Rockwell Park Rehabilitation and Healthcare Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Rockwell Park Rehabilitation and Healthcare Center directly at 7045984480. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.