About Valley View Care and Rehabilitation
Valley View Care And Rehabilitation, located in Andrews, NC, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Valley View Care and Rehabilitation
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.25 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the AVARDIS HEALTH network. This chain operates 38 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Valley View Care and Rehabilitation provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 40 | Mar 14, 2025 |
| Weighted Average | 62 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 17.0% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 12.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 3.3% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 10.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 9.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 10.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 97.3% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 94.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 12.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 26.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 83.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 15.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 16.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2025: 2 complaints
- Total: 4 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 10, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 10, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Nov 27, 2023 | Reasonably accommodate the needs and preferences of each resident. |
| Nov 27, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
Nearby Hospitals
UNION GENERAL HOSPITAL
BLAIRSVILLE, GA
ERLANGER MURPHY MEDICAL CENTER
MURPHY, NC
CHATUGE REGIONAL HOSPITAL
HIAWASSEE, GA
DLP SWAIN COUNTY HOSPITAL LLC
BRYSON CITY, NC
Owner & Operator Information
Business Entity
551 KENT STREET OPCO LLC
Ownership Structure
Management & Direction
- FC ENCORE ANDREWS LLC ADP OF THE SNF
- AUDREY HEDDEN ADP OF THE SNF
- AUDREY HEDDEN OPERATIONAL/MANAGERIAL CONTROL
- TIFFANY HOBACK ADP OF THE SNF
- TIFFANY HOBACK MANAGING CONTROL - GOVERNING BODY
- TIFFANY HOBACK OPERATIONAL/MANAGERIAL CONTROL
- TEQUILLA JONES ADP OF THE SNF
- TEQUILLA JONES OPERATIONAL/MANAGERIAL CONTROL
- AMY MOODY ADP OF THE SNF
- AMY MOODY OPERATIONAL/MANAGERIAL CONTROL
- BRANDI SEMONES MANAGING CONTROL - GOVERNING BODY
- BRANDI SEMONES OPERATIONAL/MANAGERIAL CONTROL
- BRANDI SEMONES ADP OF THE SNF
- SNF MGR LLC OPERATIONAL/MANAGERIAL CONTROL
- SNF MGR LLC ADP OF THE SNF
- LANI STOVER OPERATIONAL/MANAGERIAL CONTROL
- LANI STOVER ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Murphy Rehabilitation and Nursing | N/A | 4 |
| Clay County Health and Rehabilitation | N/A | 4 |
| Union County Nursing Home | N/A | 4 |
| Graham Healthcare and Rehabilitation Center | N/A | 3 |
| Macon Valley Nursing and Rehabilitation Center | N/A | 2 |
| Mountain View Manor Nursing Center | N/A | 1 |
| Valley View Care and Rehabilitation | N/A | 2 |
| Chatuge Regional Nursing Home | N/A | 1 |
Related Analysis
Best Nursing Homes in Andrews, NC
Compare Valley View Care and Rehabilitation to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Valley View Care and Rehabilitation directly at 8283213075. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.