About Highfield Nursing and Rehabilitation
Highfield Nursing And Rehabilitation, located in Cary, NC, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Highfield Nursing and Rehabilitation
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.11 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the AVARDIS HEALTH network. This chain operates 38 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Highfield Nursing and Rehabilitation provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 12 | Mar 26, 2026 |
| Weighted Average | 105 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 24.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 9.8% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.6% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 16.9% |
| Percentage of long-stay residents who lose too much weight (QM404) | 16.5% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 6.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 23.3% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 8.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 17.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 12.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 89.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 19.3% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 30.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 5.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2024: 11 complaints
- 2025: 4 complaints
- 2026: 1 complaint
- Total: 18 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 13, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Mar 20, 2025 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. |
| Mar 20, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Mar 20, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Feb 08, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 18, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Dec 18, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 18, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Jul 24, 2024 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| Jul 24, 2024 | Keep residents' personal and medical records private and confidential. |
| Jul 24, 2024 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Jul 24, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jul 24, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jul 24, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jul 20, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Jun 20, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jul 12, 2023 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Jul 12, 2023 | Provide and implement an infection prevention and control program. |
Nearby Hospitals
CENTRAL CAROLINA HOSPITAL
SANFORD, NC
WAKEMED, RALEIGH CAMPUS
RALEIGH, NC
JOHNSTON HEALTH
SMITHFIELD, NC
DURHAM VA MEDICAL CENTER
DURHAM, NC
DUKE UNIVERSITY HOSPITAL
DURHAM, NC
UNC HOSPITALS
CHAPEL HILL, NC
REX HOSPITAL
RALEIGH, NC
DUKE REGIONAL HOSPITAL
DURHAM, NC
WAKEMED, CARY HOSPITAL
CARY, NC
NORTH CAROLINA SPECIALTY HOSPITAL
DURHAM, NC
HOLLY HILL MENTAL HEALTH SERVICES
RALEIGH, NC
TRIANGLE SPRINGS
RALEIGH, NC
RALEIGH OAKS BEHAVIORAL HEALTH
GARNER, NC
Owner & Operator Information
Business Entity
6590 TRYON ROAD OPCO LLC
Ownership Structure
Management & Direction
- FC ENCORE CARY LLC ADP OF THE SNF
- TIFFANY HOBACK ADP OF THE SNF
- TIFFANY HOBACK MANAGING CONTROL - GOVERNING BODY
- TIFFANY HOBACK OPERATIONAL/MANAGERIAL CONTROL
- TEQUILLA JONES ADP OF THE SNF
- TEQUILLA JONES OPERATIONAL/MANAGERIAL CONTROL
- DANIEL MORGAN ADP OF THE SNF
- DANIEL MORGAN OPERATIONAL/MANAGERIAL CONTROL
- DANIEL MORGAN MANAGING CONTROL - GOVERNING BODY
- PATRICK O BRIEN OPERATIONAL/MANAGERIAL CONTROL
- PATRICK O BRIEN ADP OF THE SNF
- VICKIE O'QUINN OPERATIONAL/MANAGERIAL CONTROL
- VICKIE O'QUINN ADP OF THE SNF
- JON SALTER OPERATIONAL/MANAGERIAL CONTROL
- JON SALTER ADP OF THE SNF
- SNF MGR LLC OPERATIONAL/MANAGERIAL CONTROL
- SNF MGR LLC ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Hillside Nursing Center of Wake Forest | N/A | 5 |
| The Forest at Duke Inc | N/A | 4 |
| Parkview Health and Rehabilitation Center | N/A | 5 |
| Unc Rex Rehab and Nursing Care Center of Apex | N/A | 5 |
| Bellarose Nursing and Rehab | N/A | 5 |
| Hillcrest Convalescent Center | N/A | 5 |
| The Cedars of Chapel Hill | N/A | 4 |
| Croasdaile Village | N/A | 5 |
| Windsor Point Continuing Care | N/A | 5 |
| Carol Woods | N/A | 5 |
Related Analysis
Best Nursing Homes in Cary, NC
Compare Highfield Nursing and Rehabilitation to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Highfield Nursing and Rehabilitation directly at 9198518000. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.